Isabelinass Avaliações 

Worst experience ever!
I ordered a swimsuit from Isabelinass and received the wrong one — a style I never ordered, and it doesn’t even fit. To make matters worse, they refused a return, citing their policy that swimwear cannot be returned. I understand hygiene policies, but how can this apply to items they sent in error? Completely unacceptable. I’m very disappointed and will never order here again.

SCAM COMPANY!!!
Where to start with this company is like choosing if I want to be punched in the face, or have an enraged bull ravage me.
They have been utterly appalling, taking money and never getting the goods is all that they are superb at. I broke my breast bone once and I think I would rather do that again than have communication with this company EVER again! The company is more fake than Katie Price cleavage and has the morals of Pablo Escobar in a pharmacy.
Please, do not waste your money on these people, i don’t like seeing people get ripped off and that is exactly what will happen to you. There is nothing legitimate about this company and I implore you to go somewhere else for clothes. If they do actually send you something, it will be as good a quality as something fashioned out of river rocks and as comfortable as chub rub.

I’m out of words to express my frustration on this, please don’t order anything from them I REPEAT don’t order , 4months later the set came but its not what i ordered cheap quality from China not same as the picture , mind you they blocked me on Instagram after calling them out! It’s a scam/fraud , do not get anything from them !!!

Scammers!! Avoid this brand at all cost.
They don’t respect consumer right policies and try to avoid making refunds at all costs.
They say made in spain but garments are directly shipped from china.
I haven’t even received my order they are not replying my emails about my refund: they are just trying to get me to supply a new address.

Avoid this brand at all costs! Their business is all about marketing and their products are just cheap China-made garments. As other people mentioned, their CS replies after 7 days or not at all. Your product arrives after 6-12 weeks, you have no updates on your order status ever.
THEY DON’T ALLOW YOU TO RETURN YOUR ITEMS. And that says it all. Scam

J'ai commandé une chemise et je n'ai jamais rien reçu
Ils ne répondent même pas

I reached out on Instagram with a question and got a quick, friendly reply. Excellent service!\n

The cut of the top is so flattering. It makes me feel confident and stylish without trying too hard.

Wieso habe ich nicht vorher auf diese Seite geschaut. Habe die Bestellung immer noch nicht erhalten und die Kleider kann man such bei Temu kaufen. Bin richtig sauer über meine eigene Dummheit.

The WORST experience ever. My package has not arrived for 60 days!!! It takes 7+ days to get a response. They are refusing to issue a refund even though I haven’t received my order. They keep insisting it has been shipped but are unable to provide me tracking. HORRIBLE!!!! Don’t get scammed by them.

Ho ordinato due coordinati due mesi fa, ne ricevo solo uno che non corrisponde per niente alle foto sul sito, materiale di pessima qualità.
Il secondo probabilmente non arriverà mai.
Servizio clienti inesistente, rispondono semplicemente di aspettare
Non comprate , questa è una truffa!

Scammers! Chinese company, not from Spain. The items are terrible quality, when they actually do arrive

Il sito è uno "specchio per le allodole", ben fatto i prodotti sembrano di buona qualità ma una volta fatto l'acquisto si presentano le sorprese negative.
Ordine fatto il giorno 4/4/25, merce spedita il giorno 17/04/25 direttamente da Wuhan in Cina e non dalla sede dell'azienda in Spagna; pacco arrivato il giorno 5/5/25 esattamente un mese dopo l'ordine.
Il prodotto ordinato era riposto in una semplice busta in plastica a bolle e totalmente sciupato; la qualità è pessima, abito tagliato male e cucito peggio, totalmente confezionato in Cina.
Il rapporto qualità/prezzo è assolutamente inadeguato, costo elevato a fronte di qualità scadente.
Servizio clienti inesistente.
Fate attenzione, non fatevi ingannare dalle belle immagini del sito.
SCONSIGLIATISSIMO!!!!

Still trying to understand if it’s a scam, probably it is.. I bought a swim suit one month ago and nothing arrived yet. I reached out to client Support they sent me a ship tracking link from China (imagine How much gain for them considering the prices they charge!!) that is stopped on the 16th of April saying that my article is in transit for 20 days.. lol
I asked them how I can get a refund.. Let’s see but I already lost my trust! They should be trasparent on shipping policy and delivery time!!
Update: it finally arrived after more than one month, quality and waiting time is not price worthy! Also I just realized they don’t accept the return of swimsuits..

Absolutely DO NOT buy this brand. I spent over $1000 on clothing and EVERYTHING was terrible quality. Doesn’t fit right and looks NOTHING like the pictures on their Instagram. I hope they aren’t running any other companies like this out there. I can’t stress enough! Do not buy!!!!

The worst after sales service, they never sent me the 2nd piece I bought, the 1st one is not in the good size & they even asked me to pay for the return fee, honestly do not buy

They took 6 weeks to deliver so arrived after my holiday. Truly horrendous fit and they refuse to accept returns unlike any other company I’ve dealt with.
They are truly gin merchants.
Don’t touch

Products are fake. They clame the products are manufactured in Spain but they come from China. Products are expensive and their quality is the worst ever!

I have ordered at March of 2025. Today is 27 of April. Delivery still hasn’t been processed. It’s a scam.

the worst site i have ever experienced buying! i placed my order since 20th of March 2025. today, 25th of April, of course i haven't received the product yet, which it is still in CHINA!!!!!ONE MONTH LATER. low trust, real SCAM. there should be a ZERO rate for them.