I'VRE  Avaliações 

303
•
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Nope as they deducted too much from my account with them. And I never received anything from them, previously they said that they are closing down n I received an email regarding they r closing down n... Ver mais

Avaliado com 5 de um total de 5 estrelas

I shared the I'vre Perfect Trio subscription with my friends, as we all really like perfumes. We love that we are able to sample various fragrances in 8ml sizes, and make sure that they complement our... Ver mais

Avaliado com 4 de um total de 5 estrelas

This is a great way to try multiple perfume without committing to an entire bottle. Perfect for people on the lookout for a scent that like, or generally someone who just like to change things up on... Ver mais

Avaliado com 5 de um total de 5 estrelas

I’m so glad to come across I’VRE as it’s really helps with my choices of perfume and trying out different scents before knowing which scents is the one I love .. I love the travel case as I have subsc... Ver mais

Detalhes da empresa

  1. Perfumaria

Escrito pela empresa

I'VRE is Singapore's first and only perfume subscription service that offers over 100+ designer fragrances for consumers to choose from.


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

303 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as avaliações

(303)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Vial was less than half filled

Was overseas when I received my parcel. Vial was less than half full. Customer service told me they could not do anything as it was more than 2 weeks (note I was overseas from 27 May - 12 jun)

Caution all customers to check their vials

18 de junho de 2023
Avaliação não solicitada
logotipo da I'VRE

Resposta da I'VRE

Dear Daren,

Upon further investigation, we understand that your parcel was delivered on the 27th of May 2023 at 11:50am. Subsequently you had contacted us today 3 weeks after the date of delivery informing us that one of the vials had leaked.

Unfortunately we are not able to assist on an exchange due to our company policy as it has been more than 2 weeks since the order had been delivered.

Should you have any further enquiries do feel free to contact us via any of our contact channels.


Best Regards,
I'VRE SG Team

Avaliado com 4 de um total de 5 estrelas

Happy with what I'VRE is offering but there's room for improvement

First order took awhile to arrive because they ran out of stock, but the customer service was excellent. Prompt replies every time I emailed them. There are definitely areas of improvement e.g. after logging in, all I can do is view my past order and I have to use a separate link from my email to make changes to my subscription. But I am happy to support this young company, and hope they continue to improve their user experience and expand their product line.

10 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Love it!

So convenient and easy to use platform! Love that the perfumes featured are really popular ones which can be harder to find or expensive to get. Customer service is really quick as well ☺️

30 de maio de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer Service is One of the BEST I encounter 😍

The customer service is by far I encounter is the best. Their customer service is 24/7 and they responded to your queries very quickly! I got my queries answer very quickly in both their IG and WhatsApp. I have been subscribed to their perfume for 3 months and their perfume has turn me into long term subscriber. I don’t need to spend tons of money on branded or full bottle perfume anymore. They have more than 200+ choices of fragrances and I’m not worried if there is none for me to try! Keep up the good work I’VRE team! You guys are amazeballs ❤️❤️

10 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant

Great idea behind this. Presentation was good as well. Fragrances smell heavenly. Can’t wait for more options to be available!

30 de maio de 2023
Avaliado com 5 de um total de 5 estrelas

Fantastic experience

Fantastic experience! Great customer service who was very friendly and kind! The scents are lovely, definitely original and packed so well! I couldn’t wait and requested for another order straight away. Strongly suggest getting the trio if you love nice scents and a great bargain!

8 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great way to Discover & Try New Scents

Have been looking to have a compact-sized cologne that can be easily carried around and to use at any time. Love the concept of having to try out different scents with the 'Scent of the Month' option and pick out which I would enjoy having.

8 de junho de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Wide variety of perfumes

Wide variety of perfumes. I tried many different scents that I am interested. Best for people like me who want to try new things rather than going for one.

7 de maio de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

A great concept

A great concept! Delivery was on time, product was great, overall a great subscription for the girlies out there who have commitment issues when it comes to choosing perfumes.

5 de junho de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Happy with the SERVICE..

I am happy with the service and the idea of having a small perfume to try all different type of smell before buying a full big bottle in store...its small and yet it can last for 1 mth as i can try all different type of sense different day..
Very fast reply by the seller and explain to you clearly when you need help..
After my 4th time purchase the small bottles.. i decided to subscribe as it is worth of buying..
But just lately the the delivery was longer compare to my previous purchases usually it will take 3 days but now it takes like week to receive..
For the next subscribe..i suggest that its better to give ur customer a reminder thru the email or any other ways cos customer might be busy and they hv overlook on the order...we never knoe customer would like to change the fragrance before you deducting the mone

5 de junho de 2023
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

great concept, but operations still lacking

i really like the idea behind what I'VRE is doing - getting different perfume samples that last through the month. this helps if you don't want to commit to a certain bottle of perfume and want to explore further first. however, the shipping timing is what irks me as my orders usually take 4 weeks before they arrive. the team really needs to fix the operational flow, and once they do it, they will be able to obtain more loyal subscribers.

4 de junho de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Worth the money and trust

Perfume was good, packaging and quality was amazing. Downside was delivery was delayed, but it was due to back end issues and I appreciate their prompt customer support!

31 de maio de 2023
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great for people who love changing things up

The platform offers a wide range of popular and high in demand perfumes, and the model allows us to try various perfumes without having to commit to a full bottle. This is great for people like me who love to change things up.

Would love to see more niche perfumes though, since those are the ones that are harder to find samples of (many of the perfumes offered can be tested in stores). Shipping can also be quite slow (took over 2 weeks for me) and the box came very damaged, so do take note if this is a gift. However, the perfume cases themselves are high quality and the spray is beautiful.

2 de junho de 2023
Avaliação não solicitada

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