Izzy Removals Avaliações 

258
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

George and his co-worker were an absolute dream. They were incredibly careful with my things, packed everything quickly and in a really organised way, and then moved everything into my new flat re... Ver mais

Avaliado com 5 de um total de 5 estrelas

Izzy Removals are brilliant - from the outset Kosta and the team were communicative and responded quickly. Rado & the team were so efficient and friendly and made the move so smooth; including the di... Ver mais

Avaliado com 5 de um total de 5 estrelas

This company is seriously professional. I would hire them again like a shot. Prompt emails always. Perfectly written invoices and receipts. Helpful phone calls and texting over complicated pickup and... Ver mais

Avaliado com 5 de um total de 5 estrelas

Izzy Removals were transparent, efficient and professional from beginning to end. We were moving three vans worth of stuff across the country, which lead to an almost 12 hour day for our team of mover... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços Empresariais

Informação fornecida por fontes externas variadas

IZZY Removals is a reliable company that offers professional removal services in and out of the United Kingdom, packing and storage of all types of items.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

258 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as avaliações

(258)

27 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I was dreading moving day but the guys …

I was dreading moving day but the guys from Izzy Removals made the day so stress free. They arrived early & got on with packing all my furniture with a friendly smile & manner.
They were so helpful, especially as I was moving alone. Thank you so much.
I would not hesitate to recommend this company, they were brilliant.

15 de abril de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

excellentServices

Excellent service and reasonable rates. The guys came early and got to work straight away. Managed to get everything packed in the van and at the new place in less than an hour and a half. No issues whatsoever.

20 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very hard working

Very friendly guys. Work very quick and efficiently ( and I was up 3 flights of stairs ). Very very reasonable rates. Well recommended. Would defo use again ( not that I want to move ever again ) !!!
Administration and communication also great

17 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Smooth Fast Move

The gentlemen were quick and kept all items secure in the van, nothing was broken.
Thank you! I would use your services again and recommend you

3 de março de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

No issues whatsoever

I really liked Izzy because of how Kosta handled the whole process. He was the only one that actually checked the flat online to see parking spaces and made sure my move would go the best way possible, even advising me to change the date for a better day. On the day everyone was very amicable, even with one of the movers not speaking English that well, and moved everything swiftly. I was worried after reading another review talking about a broken TV, but with me everything was peachy. Would recommend and probably use again if I need to move.

20 de fevereiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Great Choice

Izzy removals were a bit of a life saver as had to organise the move so quickly and unexpectedly. The communication was clear and booking process smooth. The move itself went without issue, which was impressive given the non standard-ness of the items being moved. Nothing damaged during the journey. Would use again.

23 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not use this company

We are an older couple and this company moved us into sheltered housing. Please DO NOT use them. After telling us to wrap our tv in bubble wrap for it to be moved, which we did, we also protected it with cardboard as well, they broke it….. I contacted the company and told them, they refused to pay out and said it was our fault as we wrapped it!,,,,,,,,,,what the hell are we supposed to do now.

22 de janeiro de 2022
Avaliação não solicitada
logotipo da Izzy Removals

Resposta da Izzy Removals

Dear Julie, we have spoken with the removal team and a legal advisor from our insurance provider in regards to the TV that we moved.
Here is what we concluded:
1. All of your items, including the TV in question were handled professionally with care and transported securely to your new house.
2. The TV was packed by yourself and before loading it onto the van, my team wrapped it in transit blankets before securing it with straps to your mattress – this is a standard procedure for handling fragile items and electronics.
3. You have confirmed that the TV and its packaging had no marks of physical damage when we unloaded it inside your house. Neither the screen nor the frame are broken or had any physical marks on them when You unpacked the TV.
4. There is absolutely no possibility that the TV’s screen was pressure damaged because of the way we secured it with straps inside the van. The TV had a substantial layer of protection from the transit blankets and the packaging and the straps were not overtightened.
5. The TV was well packed by yourself, however the removal team cannot confirm in what condition it was before their arrival.

In light of the above, we cannot be held responsible for damaging your property.
We strongly suggest that You look into the warranty of your TV because this looks like a manufacturer defect.

Avaliado com 5 de um total de 5 estrelas

They are fantastic !!

They are fantastic !!! It’s the second move we do with them and they never disappoint you . They are very friendly and resourceful. Last time it was in 2018 and they are still the best offer in service& price.
Don’t doubt to hire them !

7 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thanks again for such a brilliant…

Thanks again for such a brilliant service. My removals team were speedy, respectful, fun and perfectionists. Highly recommended. Friend has also used your service from my recommendation and was very happy too.

18 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This company is seriously professional

This company is seriously professional. I would hire them again like a shot. Prompt emails always. Perfectly written invoices and receipts. Helpful phone calls and texting over complicated pickup and delivery timetable. And Piro (I may not have spelt that right) and Ivan were polite, sensitive when ai needed to have conversations with colleagues,prompt, punctual, friendly, and uncomplaing about nasty narrow Victorian staircases at both ends. Best removals I have ever had. Professor E. Hall.

13 de dezembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Seamless both ends

Seamless both ends. 500+ miles one way and the guys were here in <24hrs and done and driving away in just over half an hour. despite it being first and second floor. Comms from Kosta were great too - peace of mind leading up to the move. Highly recommended

30 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

An excellent all round service.Can't…

An excellent all round service.Can't recommend highly enough Izzy Removals! What a great team they were – they provided a very competitive quote, the team was on time, polite and careful. In the end I must say that I would recommend this company to anyone as we were extremely satisfied and happy with the services we received.

27 de novembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I would not hesitate to recommend to family and friends.

I would not hesitate to recommend Izzy Removals to my family and friends. The removal men were very professional and took great care with everything. Communication with Kosta for the booking and details was clear and precise. Delightful to deal with. Very happy.
Lorraine R.

21 de novembro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible experience, Rude and very slow…

Terrible experience.
The 2 guys were not only very rude ( no speaking English at all) but they were also intentionally extremely slow. As they charge you per hour they took 55 minutes to travel from a location to the other when it took me less than 20 minutes. I even caught them having a cigarette during the moving . I moved from a ground floor to a ground floor so I don’t really understand the need of having a break. They have also damaged my table , my TV stand and my sofa was extremely dirty. They were definitely not being careful with my furnitures . I called Izzy Removals to complain and I have been told that usually they are not working with those 2 guys but they didn’t have any choice as they were really busy with other jobs. Just awful! To Avoid!

15 de novembro de 2021
Avaliação não solicitada
logotipo da Izzy Removals

Resposta da Izzy Removals

Hello Will, thank You for the feedback. As I explained to You on the day of the move, we were overwhelmed with work and all of our regular teams were booked weeks in advance. We had two options - either to cancel your booking and leave You without a team OR send this team and move your belongings. After your complaints, we decided to dismiss them and we would never use them again. Frankly, it is better to have fewer, but better workers.

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