J2 Tiles & Bathrooms Avaliações 

29
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From the very start when John visited to carry out survey he was very aproachable & friendly & his quote was what we were expecting. The whole team from shop to craftsman were brilliant & completed ou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

They recently retiled our main bathroom floor and undertook various other tasks on an ensuite to remedy previous faults by previous owners contractors. I have to say they did a brilliant job. Paul (... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

John,Jack and the team made the whole experience of replacing our bathroom worth it with the final result. They kept us informed all the way through and any unexpected snags they came across sorted th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

we have just had a complete new bathroom renewed with bath taken out and replaced with a lovely big shower . Downstairs toilet room all replaced by J2 tiling & bathrooms.They have been amazing from s... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Reforma de Banheiros
  2. Loja de Acessórios para Banheiros
  3. Loja de artigos para reforma residencial
  4. Loja de Pisos
  5. Remodelador de cozinhas

Escrito pela empresa

We are an independent, family-owned and run showroom in Yeovil, offering high-quality porcelain and ceramic tiles, as well as bathroom sanitary ware. We also offer an installation service and can help with projects from simple tile fitting to a full bathroom refurbishment.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

29 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,7

Todas as avaliações

(29)

8 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service and…

Absolutely fantastic service and quality, particularly the tiling which was first class. The team at J2 Tiling were really great from start to finish. Highly recommended to all.

15 de fevereiro de 2022
Avaliação não solicitada
logotipo da J2 Tiles & Bathrooms

Resposta da J2 Tiles & Bathrooms

Thank you for your lovely review, Darryl. We are so pleased you were happy with the service and quality from start to finish, especially the tiling. Your recommendation means a great deal to us. Thank you again for choosing J2.

Avaliado com 5 de um total de 5 estrelas

Good attention to detail!

They recently retiled our main bathroom floor and undertook various other tasks on an ensuite to remedy previous faults by previous owners contractors.
I have to say they did a brilliant job. Paul (who did the work) paid a lot of attention to detail and the job really looked great. I am considering getting J2 Tiling to do further work soon!

22 de setembro de 2021
Avaliação não solicitada
logotipo da J2 Tiles & Bathrooms

Resposta da J2 Tiles & Bathrooms

Thank you for your lovely review, Mike. We are so pleased you were happy with the work carried out in your bathroom and ensuite. Your kind words about Paul’s attention to detail mean a lot to us, and we would be delighted to help with any future work. Thank you again for choosing J2.

Avaliado com 5 de um total de 5 estrelas

Renovated bathroom and en-suite

Paul and Julian from J2 tiling have just finished renovating both our bathroom and en-suite. This included floor and wall tiling, new furniture and fittings. Nothing was too much trouble and the quality is beyond expectations. Paul in particular worked long hours providing excellent advice, enabling us to make decisions about tile layout and grouting colours, cleaning up at the end of each day. Projects of this size will always encounter unforeseen issues. When this occurred, Jon and Jack worked quickly to resolve them to our complete satisfaction. It’s been a joy to work with such a nice group of people and We would have no hesitation in recommending J2. Noting the 1 negative reviewers remarks, I can confirm that We are in no way related to anyone at J2 and by stating ‘Latest review on J2 is a family member.....Tad misleading’ means any subsequent reviewers get erroneously accused of being related, which in itself is misleading.

22 de fevereiro de 2021
Avaliação não solicitada
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Resposta da J2 Tiles & Bathrooms

Thank you for your wonderful review, David. We are so pleased you are happy with your new bathroom and en-suite and that the team made the whole process such a positive experience. Your kind words about Paul, Julian, Jon and Jack mean a great deal to us, and we really appreciate your recommendation and support.

Avaliado com 5 de um total de 5 estrelas

new bathroom

we have just had a complete new bathroom renewed with bath taken out and replaced with a lovely big shower . Downstairs toilet room all replaced by J2 tiling & bathrooms.They have been amazing from start to finish,everyone has been very professional,helpful and very nice.I would highly recommend them.

9 de fevereiro de 2021
Avaliação não solicitada
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Resposta da J2 Tiles & Bathrooms

It was pleasure working with and for you, without doubt a 5 Star customer
Jon

Avaliado com 5 de um total de 5 estrelas

Just had our Shower Room refit carried…

Just had our Shower Room refit carried out by J2 Tiling & Bathrooms. Quality job and fantastic finish. Easy company to deal with. Highly recommend.

24 de dezembro de 2020
Avaliação não solicitada
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Resposta da J2 Tiles & Bathrooms

Thank you for your lovely review, Martyn. We are so pleased you are happy with your new shower room and the finished result. It is great to hear you found us easy to deal with. Thank you again for your recommendation and for choosing J2.

Avaliado com 5 de um total de 5 estrelas

Well what can I say about J2 tiles?

Well what can I say about J2 tiles?! My business partner and I have been using J2 tiles regularly for the last few years and I can honestly say I haven’t ever encountered a more helpful, honest and approachable company in my many years of working in the tiling industry. Their eagerness to please both subcontractors and customers alike is nothing short of admirable. I know when I am working along side J2 that jobs will run smoothly and someone is always on hand to help out. When problems occur on any job (which they inevitably do in any area of the construction industry) John and jack are always on hand to help and will stop at nothing to ensure the end result meets the customers expectations. I couldn’t believe (and don’t believe) what I was reading in the negative 1 star review. Seems to me that they must have got J2 mixed up with a completely different company.

I highly recommend J2 tiles to anyone and everyone. I am confident that you will only have a positive experience and you too will see the 1 star review for what it really is...nonsense.

17 de novembro de 2020
Avaliação não solicitada
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Resposta da J2 Tiles & Bathrooms

Thank you for your fantastic review, Kieron. We really appreciate your kind words and your continued support over the years. It means a lot to hear such positive feedback about our team, our service and the way we work with both customers and trades. Thank you again for your recommendation.

Avaliado com 5 de um total de 5 estrelas

Outstanding Service

These guys are the best! From the minute we walked through the door into the showroom they were fantastic. Listen to what we wanted, gave ideas, suggestions, recommendations and not only that, fantastic prices. Outstanding service from a local family business. We won’t ever go anywhere else 😊

11 de novembro de 2020
Avaliação não solicitada
logotipo da J2 Tiles & Bathrooms

Resposta da J2 Tiles & Bathrooms

Thank you for your lovely review. We are so pleased you had such a positive experience from your first visit to the showroom and that our team could help with ideas, recommendations and great value too. Your support means a lot to us, and we really appreciate your kind words.

Avaliado com 5 de um total de 5 estrelas

Commercial Tiling

J2 tiles have supplied all of the tiling in our offices to a very high standard, they were very efficient and were very accomodating under a tight schedule. I look forward to working with them again

11 de novembro de 2020
Avaliação não solicitada
logotipo da J2 Tiles & Bathrooms

Resposta da J2 Tiles & Bathrooms

Thank you for your lovely review. We are so pleased you were happy with the tiling and service we provided for your offices. It is great to hear the team could deliver to a high standard and work around a tight schedule. We look forward to working with you again.

Avaliado com 1 de um total de 5 estrelas

How many mistakes can one company make.

How many mistakes can one company make.
First the director failed to allow for a exposed waste.
The waste pipe was pointed out to him.
So we had to forfeit the toilet in this room.
Our paid for silent fan was not fitted.
A basic fan was fitted.
The electrician was unable to change before decorator
Our decorator had already been put of as the director made an error over our fitting date.
The unit arrived in wrong colour with chips through to the metal.
Again director ordered wrong colour.
The wrong shower was fitted.
Director said he upgraded as one we ordered was out of stock albeit his son said “” dad felt bad over waste error so Upgraded as a gesture.”
Therefore one of them is a tad mistaken !!!
The plumber was unable to measure Properly ( been told he has Covid related stress issues)

and he put pipes in wrong place, so first radiator did not fit.
He went to screwfix and purchased a nasty very cheap radiator and walked back into my home via back door as my new kitchen was being installed.
I had no idea.
He then fitted said screwfix radiator which also did not fit and immediately leaked.
I had to get my own Plumber to remove at their request only for the director to say I no longer had proof (shocking attitude).
The plumber during his time at my house put the contents of old radiator directly down into my new shower.
He did not drain the system nor did he then fit valves I ordered.
First no thermostat on valves followed by mis matched valves.
My flooring that had been booked is now cancelled by them saying no tilers available.
However the director is still quoting and putting on Facebook slots before Christmas along with a mantra of “”what sets us apart from the competition our attention to detail.“
The director has been rude and offensive on a site inspection hung up on my husband and then when I tried to call would not take a breath to let me speak.
My shower door has nasty marks which they say is a manufacturer issue and asked me to contact them (however my payment and contract is with J2.
I have CCTV evidence photos and recorded phone calls to prove all I said.
When we asked for a different plumber the directors said “we are not going down that road our plumber is taking this further.
Well so are we.
All my room has from my original order is tiles tap and worktop.
Their mistakes now mean we have no downstairs flooring and cancelled cloakroom meaning we have to go up two flights of stairs for the toilet.
Not ideal with a 5 year old.
We had no reimbursement for plumbing works not carried out or for the wrong cheaper fan.
Our flooring money is still with J2.
They say they are fixing were the plumber had made holes in my wall and tiles so a competent plumber can fit a towel rail however I have no faith they will return.
They have £7395.81 of my money.
So please think about if you require a room of your choice or theirs.
Zero manners or politeness from the director.
During a visit to showroom before Nov lockdown the director did not comply with COVID GUIDANCE and wear a mask in his showroom.
Odd this company had no reviews until mine.
Then two good ones pop up within days.
I was right they did not return to make good.
Bank tried to recall my money, however the the director informed bank there were no issues and has e mailed to say he has reported me to the police.
He says I tried to block his bank.
I simply tried to recall money as the shower room is so far off plan and needs major repairs.
He said this will not end soon.
I was told he could not find a plumber willingly to work in my house.
However I managed to find 2 in one day to look at what needs doing.
Shower door needs to come off.
Several tiles need to come off.
Pipework needs placing correctly.
As stud wall some plaster board will need replacing.
Walls made good where there are holes from screwfix leaking radiator.
Purchase a new radiator.
Shower door needs new seal.
Having to remove to get to pipework could damage further tiles and door.
( unknown as yet if can be removed without further damage)
Bank advice is now to take civil action via a money claim.
The director tells me he is shocked at my truthful review.
I am horrified at the lack of care and skill in measuring correctly, either for the toilet and waste or pipework.
None of which can or has been denied.
I see my review is called nonsense by another tiler.
Also suggests I muddled the company up with another.
Photos show all I have said as does CCTV.
So I politely suggest to this person my review is accurate and truthful and therefore not nonsense.
Ref J2 response.
The tiling has never once been an issue.
Hence the original review.
I stand by the fact Paul’s tiling was excellent and have never once said otherwise.
J2 know full well the issues are over plumbing works and the fact neither the plumber or J2 survey consisted of accurate measurements.
Case went to court.
I won.
They paid Judgement on last possible day.

8 de novembro de 2020
Avaliação não solicitada
logotipo da J2 Tiles & Bathrooms

Resposta da J2 Tiles & Bathrooms

Due to the content of your review which we dispute entirely especially given your first review:

'4 stars - Just had a shower room fitted. Paul who did the tiles worked with minimum disruption. He informed me of various ways to install the tiles. He was on time and left the house tidy each day. Paul is returning to tile our hallway cloakroom and kitchen. He sets himself a very high standard and we greatly appreciated this. Few minor issues to do with plumbing and electrics but they are being sorted.'

We are in the process of taking legal advice so cannot comment directly to your misleading/false allegations in this review.

We would like to reassure our clients that as a small family run business we try to do our utmost best by our clients to achieve the look and finish they require always.

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