Jack Health Avaliações 1.185

O TrustScore é 4 de um total de 5

4,2

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

You have to spend $300 for the longevity blood testing only to pay for the blood testing yourself again when you go get your bloodwork done. Very misleading landing page that makes you believe you... Ver mais

Avaliado com 5 de um total de 5 estrelas

Started with the longevity blood testing. From those results I got a ton of insights into my health. Which also prompted me to go on TRT due to seriously low levels. All handled in one place, great se... Ver mais

Avaliado com 5 de um total de 5 estrelas

Well, I was suspicious about Jack Health... After so much challenges to meet a doctor for a second time to simply obtain a prescription for what I finally need, I decided to give a try... So easy, pr... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Vendedor online de remédios controlados
  2. Policlínica
  3. Farmácia Online

Escrito pela empresa

Jack Health is committed to helping Canadians take control of their health—confidently, privately, and on their own terms. Our process begins with a personalized treatment plan tailored to your unique needs and goals. Whether you’re looking for a modern approach or a proven generic option, you’ll be connected with a licensed medical provider who will review your health history and symptoms one-on-one. All of this happens 100% online—no waiting rooms, no awkward conversations, and no need to rearrange your schedule. You can complete your assessment from the comfort of your home and get ongoing support through secure messaging with our care team, available 24/7. We understand how important privacy is, which is why every step of the journey—from consultation to delivery—is discreet. Your treatment ships in unbranded packaging, and our prices are designed to be as accessible as possible. Thousands of Canadians trust Jack Health for expert-backed care in areas like sexual health, hair loss, testosterone, weight loss, and more. We’re here to simplify the healthcare experience and help you feel your best—without judgment, delays, or high costs. Jack Health is 100% online, 100% discreet, and 100% committed to your well-being.

Have better sex with personalized treatments

Escrito pela empresa

Get personalized ED treatment prescribed online in Canada
Our medical team will review your health history and prescribe personalized treatment options. We will prepare your prescription and ship it directly to your door. Free and discreet. Send us a message at anytime if you have questions, or want to update your plan.

Free Canada-wide Discreet Shipping

Ships within 24-48 hours.

If approved, your medication will be shipped within 48 hours, this is our guarantee to you.

Informações de contato

Men’s healthcare personalized to you.

Trusted by over 250,000 Canadians.

4,2

Muito Bom

O TrustScore é 4 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 69% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The price per pill is a lot cheaper…

The price per pill is a lot cheaper than anywhere else i have ever bought from. Even shoppers and my local pharmacy is not this cheap. Before coming on jack health, a lot of people said the dose you'll receive is a small dose, but all i did was send a message in the medical chat letting the doctor know that i want the 25mg and there was no change in price at all. The price remained exactly the same.

4 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely Fantastic

Great service, love that I can chat directly on my jack health account with the doctor in charge of my care rather than calling on the phone and going through that awkward conversation. Very happy with the service

4 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My biggest issue is the waiting time

My biggest issue is the waiting time. Once they process your payment you’ll have to wait weeks before shipping. It’s a real issue. Very unreliable

Update Aug 12 : I already emailed you guys. Multiple times. The answer I keep getting is: “ You’ll be notified as soon as there’s an update on your order.”

It’s a little insulting to be honest

28 de julho de 2025
Avaliação não solicitada
logotipo da Jack Health

Resposta da Jack Health

We’re sorry to hear about your experience and understand how frustrating delays can be. This definitely isn’t the level of service we aim to provide. Please contact us at help@jackhealth.ca so we can investigate and work on a solution for you right away.

Avaliado com 1 de um total de 5 estrelas

Medical chat is no longer monitored by…

Medical chat is no longer monitored by anyone, putting messages in there is like writing a letter and then throwing it into the trashcan and expecting a response. Emails go unanswered. Bloodwork goes in through the lab, doesn't trigger a response.
Everytime its a month long exercise to get medicine.

4 de abril de 2025
logotipo da Jack Health

Resposta da Jack Health

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how frustrating delays and unanswered messages can be. We want to make sure your concerns are addressed directly — could you please email us at help@jackhealth.ca with your name and order details so we can investigate what happened?

When you sent your bloodwork, was it sent directly from the lab or uploaded to your account? And for the medical chat, did you also receive any confirmation emails when messages were sent? This information will help us pinpoint the issue and improve our process for you and others.

Avaliado com 1 de um total de 5 estrelas

Still getting and charged for an order…

Still getting and charged for an order I cancelled 4 months ago

18 de julho de 2025
logotipo da Jack Health

Resposta da Jack Health

We’re really sorry to hear you’ve been charged for an order you cancelled. That’s definitely not the experience we want you to have. We will investigate and fix this right away.

Did you receive any confirmation when you cancelled the order, or were you told the subscription was paused? Any extra details you can share will help us resolve this for you quickly.

Avaliado com 1 de um total de 5 estrelas

Poor service

Poor service, poor response time, they let your meds run out and when you request a refill they then tell you to do blood work rather than in advance

7 de agosto de 2025
Avaliação não solicitada
logotipo da Jack Health

Resposta da Jack Health

We’re sorry to hear about your experience. We aim to ensure all patients receive timely reminders and refills, and it’s clear we fell short in your case. Your feedback about the timing of bloodwork requests is important, and we’ll review our processes to avoid unnecessary gaps in treatment. If you’re open to it, please contact our support team at help@jackhealth.ca so we can look into your file and resolve this for you quickly.

Avaliado com 1 de um total de 5 estrelas

Unsubscribed several times but you guys…

Unsubscribed several times but you guys keep coming back with different emails. Not cool.

7 de agosto de 2025
logotipo da Jack Health

Resposta da Jack Health

We’re sorry for the frustration this has caused. We take unsubscribe requests seriously and want to ensure you’re fully removed from our mailing lists. It sounds like you may be receiving messages from multiple campaigns, and we’ll review this immediately. I have escalated this and personally added you to the unsubscribe list.

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