Jackson Lees Avaliações 

214
•
O TrustScore é 2.5 de um total de 5

2,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

If I were to give anyone two pieces of advice before choosing to sign up with Jackson Lees it would be this: 1) Tell them you have a budget to stick within and that you cannot afford to be h... Ver mais

Avaliado com 1 de um total de 5 estrelas

Solicitor quoted me 250 deposit and 2000 total for a property sale. When I called back they said the deposit amount would now be 350. I explained my father had died, im on benefits, and stru... Ver mais

Avaliado com 1 de um total de 5 estrelas

These unhelpful shysters typify the greedy, insincere and phoney world of solicitors in general, who are just after your money. Their website is splattered with the usual self-recommendations, and fal... Ver mais

Avaliado com 5 de um total de 5 estrelas

Susie Lennard was amazing at helping us purchase our house. She did everything from idiot proofing our paper work so everything went through 1st time to chasing up other solicitors. All the advice she... Ver mais

Detalhes da empresa

  1. Advogado
  2. também em
  3. Especialista em Transferência de Propriedades

Informação fornecida por fontes externas variadas

Jackson Lees are a full-service law firm based in the North West. We combine expert legal knowledge with quality, award-winning customer service. We can help you in 15+ areas of law, for you as an individual, your family or your business.


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

214 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 28% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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2,5

Todas as avaliações

(214)

12 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Very Satisfied with conveyancing service

I worked with Lucy Joel of Jackson Lees to buy my first home. She has been absolutely professional at every step of the way. She explains everything clearly, gives frequent updates on the status/progress of the process and always answers her e-mails.
Everything was very smooth from the initial explanation of the process to exchange of contracts and completion. Lucy worked extra-hard to make sure that I got the keys on the agreed date and always kept me in loop. The purchase was completed quite quickly with no hassle. I cannot think of anything else she could have done differently, everything was done very efficiently.
I would recommend Lucy to my family and friends with ease.

6 de abril de 2023
Avaliação não solicitada
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Resposta da Jackson Lees

Thanks for your 5 star review.
We're delighted that Lucy and the team were able to ensure the purchase of your first property ran smoothly and efficiently.
Congratulations! We wish you every happiness in your new home.

Avaliado com 1 de um total de 5 estrelas

Avoid unless you have spare time to waste

took all my information, made me jump through hoops gathering information etc just to decide they didnt have the capacity to take on my case. If you plan on using these dont get your hopes up

1 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Jackson Lees

We are sorry you feel this way. We understand it can be frustrating if we are unable to progress an enquiry, but we have to assess each case individually to determine whether we are able to offer assistance. Please could you email your contact details to us on client@jacksonlees.co.uk so that we can fully explain and help your understanding of why we were unable to assist you on this occasion.
Kind regards
Nicky

Avaliado com 1 de um total de 5 estrelas

Unethical and unprofessional

Unethical and unprofessional.

5 de dezembro de 2022
Avaliação não solicitada
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Resposta da Jackson Lees

We're very sorry to hear you feel this way, please email us with more information at client@jacksonlees.co.uk so we can investigate further.

Avaliado com 1 de um total de 5 estrelas

Never did what they said they would do…

Never did what they said they would do ( get the videos of me being smashed up by the police DAR) If I signed their form for legal aid. I have this in reordered call. I feel they were just buying the police time. Be wary

20 de setembro de 2022
Avaliação não solicitada
logotipo da Jackson Lees

Resposta da Jackson Lees

We are very sorry you feel this way. Please email the details to us so that we can investigate further: client@broudiejacksoncanter.co.uk

Avaliado com 5 de um total de 5 estrelas

Mr Ken Heckle...This man is a credit to…

Mr Ken Heckle...This man is a credit to this company. Mr Heckle really is a a superhero.
So experienced in his job...deserves a holiday for all thr work he puts in on a case.....
Long may you rein Mr Heckle

29 de junho de 2022
Avaliação não solicitada
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Resposta da Jackson Lees

Thanks for your 5 star review. We agree that Ken is definitely one of our superheroes and we will pass on your kind words!

Avaliado com 5 de um total de 5 estrelas

Recommended for Conveyancing

We are longstanding clients of Jackson Lees. They have acted for us in three property transactions. The most recent was long and problematic, and handled mainly by Gemma.
She is reassuringly competent and efficient, answered all our many queries promptly, often immediately, and worked tirelessly over many months to bring our difficult case to a conclusion. She is indeed a very safe pair of hands.
We also commend Connor for his oversight and final push towards completion. A great team!

14 de abril de 2022
Avaliação não solicitada
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Resposta da Jackson Lees

Thanks for the lovely comments. Great to hear that you've been pleased with our service over the years and we look forward to helping you in again in the future.

Avaliado com 1 de um total de 5 estrelas

Absolute Cowboys. Please Avoid.

I contacted this solicitors last year to enquire about bringing a case against the DWP. A female member of staff told me that I could have a consultation for £99. She wouldn’t have told me that given the details of my case that I gave her. If she didn’t think I had a strong case against them. I couldn’t afford the fee so didn’t go ahead. A lady even rang me back to check I wanted to go ahead. When I said I couldn’t afford the fee. I didn’t want to spend that on the consultation to be told I might not have a case after all. She even said I wouldn’t have been offered the paid consultation if they didn’t think I had a good enough case.

I contacted them again recently regarding my case. Frank Dernion rang me on Thursday regarding this matter. As I’m still having issues with the DWP refusing me benefits. I’d have to lie to receive benefits. Which I’m not prepared to do. I was told by Frank Dernion who was honestly rude and unprofessional towards me. In a dismissive manner. That I’m not entitled to benefits under the DWP rules. That doesn’t make their rules legally and morally fair does it? It doesn’t give him the right to personally comment on my situation either does it? Which is what I felt he was doing. Bringing personal rather than professional opinion into the matter. He isn’t paid to give personal opinion is he? He’s paid to give a professional opinion. An opinion within the guidelines of the law. Is this individual even qualified? When I was talking to him. I was questioning if he even has any legal knowledge or a law qualification and or a degree for that matter. He deliberately wasn’t trying to be helpful or useful to me. How can one member of staff tell someone they can have a consultation? Then you enquire again and another member of staff tells you can’t have a consultation and there’s nothing they can do for you? Please explain that to me? As I was very intrigued to hear their response to their staff members behaviour on Thursday. As when I rang up to complain another lady I spoke to who I think was the receptionist told me that I could have a phone consultation that it would be £99. The left hand doesn’t seem to know what the right hand is doing.

Today Andrew Holroyd emailed me of course defending his clueless colleague Frank Dernion. Wasn’t prepared to listen or deal with my complaints. He didn’t think there was a complaint for them to answer to. Which I disagree with. So I’ve reported them with all the proof of the entire email chain to The Legal Ombudsman. Please just avoid these arrogant cowboys. It isn’t worth the stress and the hassle.

Please see below the recent reply from these masochists. No JACKSON LEE’S you aren’t sorry. You CAN HELP ME YOU JUST DON’T WANT TO. That’s funny because last year I received emails from a female colleague of FRANK DERNION’S saying that I CAN have a CALL BACK AND THAT I HAVE GOT A CASE. They wouldn’t have given me a call back otherwise. A lady also called me back to see if I wanted to per sue the case. Not looking good for you two is it? They and my case with the LEGAL OMBUDSMAN against you now. Why would I bring a legal case against the DWP? with the ombudsman you absolute donuts? My case with the legal ombudsman is AGAINST YOU PEOPLE. Oh my lord. You are just making it worse for yourselves as everyone in Britain can read this. Know when to shut your mouths and admit defeat. Know when you’re wrong. Maybe FRANK DERNION and ANDREW HOLROYD should go and get a job shelf stacking at Tesco that’s just about their capabilities. Law isn’t either of your fortes darlings. I’d quit while you’re behind. Where did you both obtain your law qualifications in a bus shelter? Oooh lordy, lordy, LORD. Dear oh dear. What an absolute JOKE you are JACKSON LEE’S. just cease trading and have done with it. Do the North West and the rest of Britain a favour. Crawl away back into the holes you crawled out from. You absolute snakes.

FYI you haven’t resolved my case to the best of your ability. Hence why I had to take it further against you. Had you tried to at least work together with me on this. To resolve said issue. I wouldn’t have had to go to the ombudsman would I? But seen as ANDREW HOLROYD “the partner” in this circus refused. Then just defended Frank Durnion’s unprofessional behaviour towards me. Then gave me no option to actually try and work out the issues. That’s why I went above your heads. This is probably all a bit too complicated for you clowns to follow especially ANDREW and FRANK. So I’ll put it in stupid speak for you. YOU people brought this on YOURSELVES. YOU people caused this entire situation with your conduct towards an innocent member of the public who just wanted your help. YOU should be putting upholding law before profit. But we all know what money hungry snakes you are. YOU should be protecting me as the client. YOU should also know that I’m not going anywhere.

21 de março de 2022
Avaliação não solicitada
logotipo da Jackson Lees

Resposta da Jackson Lees

We are sorry that we were unable to assist you with your enquiry. Please be assured that we take any concerns about service very seriously. We are proud that we provide a professional and thorough service, but on occasion, we are unable to progress an enquiry if it is outside the Legal regulations we are bound by. We understand this can be frustrating and hope that the Ombudsman is able to help you resolve your benefits issue with the DWP.

Avaliado com 5 de um total de 5 estrelas

Dan Braden

I had the pleasure of dealing with Dan Braden as my solicitor for the process of moving into my first home, Dan was brilliant, really proactive and always kept in touch in regards to where the process was upto at certain points, all round good guy and very helpful.

15 de setembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Buying property

We bought with Gale and Emma from JL.
They were brilliant, communication was fantastic. And everything on our end was done fast and professionally.
Would use again
Have already recommended to family and friends.

16 de agosto de 2021
Avaliação não solicitada
logotipo da Jackson Lees

Resposta da Jackson Lees

Thanks for the 5* feedback Mike. Buying a property can be a stressful time and we're glad to hear that Gale and Emma helped the process go smoothly for you. Thanks also for recommending us to your friends and family. Word of mouth really is a huge part of our business and we appreciate your referrals.

Avaliado com 5 de um total de 5 estrelas

From sale & purchase on 19th April to…

From sale & purchase on 19th April to completion on 22nd June Gayle Hough & Emma Cafferty worked tirelessly whist maintaining professional standards Readily contactable by phone & respond promptly to e-mails .Produce a concise pre exchange report so no surprises .Considering the work involved fees charged are very competitive .
No hesitation in recommending

10 de julho de 2021
Avaliação não solicitada
logotipo da Jackson Lees

Resposta da Jackson Lees

Thanks for taking the time to leave such a glowing review! Your feedback is appreciated and we're delighted to hear you were pleased with the excellent service you received from Gayle and Emma.

Avaliado com 5 de um total de 5 estrelas

My experience with this law firm team…

My experience with this law firm team and solicitor sir Thomas thrower senior immigration solicitor was excellent and exceptional. He provided me unconditional support and guidance regarding my legal visa status case from the UK home office until I ddvc application got approved from the UK home office department. Thanks. Regards Dr Syeda Kiran Ume Farwa Bukhari.

8 de julho de 2021
Avaliação não solicitada
logotipo da Jackson Lees

Resposta da Jackson Lees

Client feedback is very important to us and helps us look after our future clients, so we thank you for your lovely review. We're delighted that you are pleased with our service!

Avaliado com 5 de um total de 5 estrelas

Would 100% recommend Jackson Lees

Would 100% recommend Jackson Lees. Had an amazing experience especially with Megan in particular can’t thank them enough.

26 de maio de 2021
Avaliação não solicitada
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Resposta da Jackson Lees

Hi Donna, we're delighted you had an amazing experience and were happy with our service. I will pass on your kind words to Megan. Thank you!

Avaliado com 5 de um total de 5 estrelas

We received an outstanding conveyancing…

We received an outstanding conveyancing service from Jackson Lee's, most notably from Susie and Megan with regards to the sale of our house and the purchase of our new one. They supported us amazingly through a stressful time, and both myself and my wife cannot thank them both enough for everything they did to ensure we made our move. I would highly recommend Susie and Megan for all your conveyancing needs.

18 de maio de 2021
Avaliação não solicitada
logotipo da Jackson Lees

Resposta da Jackson Lees

Hi Anthony, we are delighted you were happy with our service! I will pass your kind words on to Susie and Megan.

Avaliado com 5 de um total de 5 estrelas

Emma and Gayle worked so hard to get my…

Emma and Gayle worked so hard to get my sale and purchase over the line. They kept me fully informed and I’d highly recommend them.

8 de maio de 2021
Avaliação não solicitada
logotipo da Jackson Lees

Resposta da Jackson Lees

Hi Laura, we are pleased you are happy with our service and will pass on your kind comments to Emma and Gayle.

Avaliado com 5 de um total de 5 estrelas

Highly recommended

Had a great experience with Jackson Lees for the sale of our house, which has just completed. Emma and Gayle always responded promptly to any queries and made the whole process really straightforward. Would highly recommend.

3 de maio de 2021
Avaliação não solicitada
logotipo da Jackson Lees

Resposta da Jackson Lees

Hi Lucy, thanks for leaving us your feedback. We are delighted to hear you are pleased with our services and will pass on your comments to Emma and Gayle.

Avaliado com 5 de um total de 5 estrelas

Great service

Jackson Lees delay with our recent purchase. We had a previous sale fall through and the same nearly happened with this. Steph who was our point of contact was fantastic listening to us and responding and updating in timely manner

26 de abril de 2021
Avaliação não solicitada
logotipo da Jackson Lees

Resposta da Jackson Lees

Hi Chris, thanks for your feedback. We're delighted that Steph looked after you well.

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