Jackson Lees Avaliações 

214
•
O TrustScore é 2.5 de um total de 5

2,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

If I were to give anyone two pieces of advice before choosing to sign up with Jackson Lees it would be this: 1) Tell them you have a budget to stick within and that you cannot afford to be h... Ver mais

Avaliado com 1 de um total de 5 estrelas

Solicitor quoted me 250 deposit and 2000 total for a property sale. When I called back they said the deposit amount would now be 350. I explained my father had died, im on benefits, and stru... Ver mais

Avaliado com 1 de um total de 5 estrelas

These unhelpful shysters typify the greedy, insincere and phoney world of solicitors in general, who are just after your money. Their website is splattered with the usual self-recommendations, and fal... Ver mais

Avaliado com 5 de um total de 5 estrelas

Susie Lennard was amazing at helping us purchase our house. She did everything from idiot proofing our paper work so everything went through 1st time to chasing up other solicitors. All the advice she... Ver mais

Detalhes da empresa

  1. Advogado
  2. também em
  3. Especialista em Transferência de Propriedades

Informação fornecida por fontes externas variadas

Jackson Lees are a full-service law firm based in the North West. We combine expert legal knowledge with quality, award-winning customer service. We can help you in 15+ areas of law, for you as an individual, your family or your business.


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

214 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 28% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

2,5

Todas as avaliações

(214)

12 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Used Jackson Lees for my conveyancing…

Used Jackson Lees for my conveyancing during Covid and Olivia Gilhooley was an absolute professional throughout, ensuring I was constantly updated, relevant parties were chased into action and my dealings were resolved swiftly. Thanks Olivia!

2 de outubro de 2020
Avaliação não solicitada
logotipo da Jackson Lees

Resposta da Jackson Lees

Hi Alex, thank you for taking the time to leave this great review. We are delighted that you were happy with our service and will let Olivia know!
We would love to share this review in other marketing material (social media, office posters, service leaflets etc.) - we can use your name or do this anonymously. Please email sohanlon@jacksonlees.co.uk if this is ok - thank you again.

Avaliado com 5 de um total de 5 estrelas

Olivia worked so very hard on this

Olivia worked so very hard on this, it’s not been an easy one but we are so very grateful for her tenacity!

We will certainly be using Jackson Lees again

22 de setembro de 2020
Avaliação não solicitada
logotipo da Jackson Lees

Resposta da Jackson Lees

Hi Bobby, thank you for taking the time to leave this great review. We are delighted that you were happy with our service and will let Olivia know!
We would love to share this review in other marketing material (social media, office posters, service leaflets etc.) - we can use your name or do this anonymously. Please email sohanlon@jacksonlees.co.uk if this is ok - thank you again.

Avaliado com 1 de um total de 5 estrelas

Avoid at all costs when buying or selling a home

Absolutely Awful communication with Gemma Lea.

A straight forward purchase of a house in no chain has took her over 7 months and she has only just started moving things forward.
The Vendar will be forced to pull out of the sale by the end of next week so looks like I am going to loose the chance to buy my first house and loose alot of money.

Please don't take my word for it check the review on Google not just this site.

But you can clearly see other bad reviews mention Gemma lea, I have never managed to speak to her on the phone or in person.

Dont make the same mistake i have, I wish I had done some research before using this company.
I got recomended them through Halifax, I hope this changes and they stop telling people about them. I will do everything I can to make sure other people don't have to suffer this stress

The Vendar is buying a new build Bellway home according to Bellway they have had this issue with Jackson Lee's before. She says they now refuse to work or sell homes to new buyers wanting to purchase houses, she said they have black listed Jackson Lee's.

20 de setembro de 2020
Avaliação não solicitada
logotipo da Jackson Lees

Resposta da Jackson Lees

Dear Barrie

We are really sorry to hear that you are unhappy with the service you have received so far – unfortunately there are a number of factors which are impacting on your purchase currently which are preventing us from proceeding. Angela Hesketh the head of our Conveyancing team has been made aware of your dissatisfaction and will be in touch with you shortly to ensure you know where you stand.

Kind regards
Jackson Lees Team

Avaliado com 5 de um total de 5 estrelas

A big thank you to Dan and Olivia for…

A big thank you to Dan and Olivia for all their help with my sale and purchase. We had a lot of issues due to the rest of the chain and their solicitors but they managed to get it through on time and without their hard work it would not have happened. They kept me fully updated and nothing was too much for them to do. You are both a credit to your department. I would not hesitate to use Jackson Lees again.

16 de setembro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointed is an understatement

Disappointed is an understatement. After being recommended Jackson Lees for conveyancing on the purchase of my first home and reading the reviews on this site, I was surprised to find the solicitor that manager my ‘case’ to be vague, rude and incompetent.

Sloppy emails that I was often unable to read or understand. Never, literally never, contactable one the phone (this was especially frustrating as her assistant I was dealing with had never done conveyancing before).

I was asked to print out all the contracts etc on their behalf before singing them and returning them - with no guidance initially.

Missing paperwork I had completed had to be ready-sent’,

But the worst part, was that nearing completion- I was asked for more evidence regarding my purchase. This was clearly an oversight on their part, risked the entire transaction and caused me massive stress due to the extra delay it put on the property purchase. This evidence, had it been required, should have been asked for BEFORE my contracts were signed, let alone after the vendor and I had discussed dates. I am still waiting for a reply to my email apologising for this - I won’t hold my breath.

You couldn’t pay me to use this solicitors again and I certainly wouldn’t recommend them - unless perhaps you dealt with someone other than Gemma Lea and Connor Simpson!

26 de agosto de 2020
Avaliação não solicitada
logotipo da Jackson Lees

Resposta da Jackson Lees

Hi Grace,
We are sorry that you are disappointed with our service. We have flagged this issue with our team as a priority and they will be in touch with you directly!
Deepest apologies,
Jackson Lees team

Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent Service! A big thanks to Dominic Byrne and his team in the Heswall Office! I Couldn't recommend them highly enough!

21 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service

Very professional, patient and the service I got was excellent. Everyone at the heswall office conveyancing department did a great job getting my sale and purchase complete during lockdown. Would definitely be recommended for future business.

20 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

You’re in safe, professional hands.

Despite the recent challenges in the property market, our experience has been a very positive one. Susie Lennard is very professional, reassuring and personable- an excellent solicitor!
The company has handled all our queries in a prompt and professional manner. Highly recommend and would not hesitate to use again.

3 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Conveyancing

Susie Lennard and Dan Braden did a brilliant job. Despite the fact there is a pandemic going on they worked to the best of their ability to make sure everything was done in a timely manner. Couldn't recommend their service enough.

29 de junho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Selling During Lockdown!!

Selling During Lockdown!!

Selling a house is stressful enough, but to had a little more stress I was selling during the height of Lockdown.
I had the wonderful Susie Lennard take on my case, on top of her many other cases, everything was dealt with efficiently and professionally with a lovely personal touch. I will definitely be using Jackson Lees and especially Susie in the future and recommend her and Jackson Lees for all your conveyancing needs.

18 de junho de 2020
Avaliação não solicitada
logotipo da Jackson Lees

Resposta da Jackson Lees

Hi Nadine,

We're so glad you had a great experience with us! We would love to share this review as marketing material - we can use your name or do this anonymously. Please email sohanlon@jacksonlees.co.uk if this is ok - thank you again.

Avaliado com 5 de um total de 5 estrelas

Very highly recommended

Dominic Byrne (Heswall office) was a consummate professional throughout my sale and purchase. I was probably quite a difficult client having two purchases fall through after poor surveys before the third went to completion. He went above and beyond expectations and I felt proud that he was my conveyancer. Highly recommended!

28 de abril de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

As a first time buyer our experience…

As a first time buyer our experience with Jackson lees was great. Susie who I dealt with was so helpful and couldn't do enough to make the buying of my new home as stress free as possible, with easy constant communication to get my new home completed as fast as possible. Would highly recommend to others.

25 de março de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great representation

Dealt with by professional and experienced law experts. Very pleased with the outcome I gained thanks to the Legal Executive that represented me.

27 de fevereiro de 2020
Avaliação não solicitada

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