It doesn't deserve the 1 star this company stay away from, the quality of there product is not worth talking about, pride themselves on being Irish but to return a product they want it sent back to C... Ver mais
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Veja o que dizem as avaliações
If I could give a zero scoring I would. My daughter ordered a dress it was to small, she's trying to send it back the past three weeks and no response. Never witnessed a worse customer service in my l... Ver mais
Website is absolutely beautifuly put together, almost welcoming!!! Absolutely love that Apple Pay is an option because I can never be bothered to get out my card😂😂 can’t wait for my jacket to arrive... Ver mais
Fantastic range of really reasonably priced clothing, with an excellent choice of colours. I’m delighted to support an Irish-based business, and the free, fast postage is an added bonus! I’m really... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 37% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
0 star rating
It doesn't deserve the 1 star this company stay away from, the quality of there product is not worth talking about, pride themselves on being Irish but to return a product they want it sent back to China. Not willing to engage. Better off shopping at Shein at least ya be fit to wear your items and they not be all ripped or missing stitching at seams.
Stay away at all costs
Complete incompetence what was…
Complete incompetence what was delivered was absolutely nothing like what was ordered after several attempts to give me a discount for something that was wrong they then stated a €50 charge for a return and 60 days. I will pursue a fraudulent purchase from this shower of incompetent idiots. I will also pursue there practice for returns in the EU as not legal.
Great products
Great products, very easy to navigate website!
If I could give a zero scoring I would
If I could give a zero scoring I would. My daughter ordered a dress it was to small, she's trying to send it back the past three weeks and no response. Never witnessed a worse customer service in my life. She's only young and needs the refund to buy another dress for a ball but can't because they won't engage. Shocking service
UNBELIEVABLE
Website is absolutely beautifuly put together, almost welcoming!!! Absolutely love that Apple Pay is an option because I can never be bothered to get out my card😂😂 can’t wait for my jacket to arrive 🥰🥰🥰 no critics from me xx
Easy to navigate and the size process…
Easy to navigate and the size process was easy
Broad variety of dresses and styles
Broad variety of dresses and styles, also a lot of sizes in stock, money back guaranteed and helpful reviews.
Waiting on the arrival of my dress
Waiting on the arrival of my dress, easy manage website
fantastic service highly recommend
fantastic service highly recommend, beautiful products
Fantastic range of really reasonably…
Fantastic range of really reasonably priced clothing, with an excellent choice of colours. I’m delighted to support an Irish-based business, and the free, fast postage is an added bonus!
I’m really impressed with Jake and Kelly — their service is excellent, and I couldn’t recommend them highly enough. ❤️
Website easy to use
Website easy to use, prices really good and I loved the selection
Hi I placed an order on the 31st of…
Hi I placed an order on the 31st of August that I needed for an occasion. I emailed numerous of times and no response. I finally recieved the order today. I was actually appalled and disgusted with my order. It was cream with brown pokidots and not to mention the quality was disgraceful when online as advertised was white with black pokidots. The outfit advertised was nothing like what I recieved!i waited for nearly two months for this order. I should have been refunded considering the length of time it took.
Ordered two dresses from their website.
Ordered two dresses from their website.
Arrived but just didn't suit. Emailed to request returns slip as was advised to do on their website when requiring a return of item. I first emailed on 2nd Oct again on the 6th and 7th Oct to receive radio silence. This company's customer care is non existent and I and would strongly advise people not to purchase from them. This is very frustrating especially when you have spend over 100euro on dresses. A response from this company on this is required ASAP!!
SCAMMMM
SCAMMMM. DO NOT ORDER FROM HERE. They are dishonest scammers. I tried to return an item because I found out they bought it from Amazon for a fraction of the price and tried to up sell it to me. Awful quality. But they told me to return it to China. The return cost me €25 and they don’t send you the refund money!
Worst online shopping experience ever.
So I was looking for a birthday dress
So I was looking for a birthday dress, I went through multiple websites(and I literally mean 100s of them) Iooked at almost 300+ dresses. I’m turning 24 next month so I wanted something really special this year. This particular dress stuck on to me for the longest time. I mean I couldn’t get over it at all. I am so so happy that I made the right choice. It’s the most unique dress I saw out there. Love it!!!
Do not order from this drop ship setup…
Do not order from this drop ship setup unless you want to pay double for what you can get on Shein. Products are from China. Takes weeks for delivery for cheaply made poor quality clothing.
Any review over 1 star is created by bots. Do not trust or buy.
The website was easy to navigate and…
The website was easy to navigate and there was help on the website to ensure you found your perfect fit.
Absolutely shocking company advice is…
Absolutely shocking company advice is not to buy anything from them. They are not in Malahide as stated on website, they are based in China. Bought a dress… shocking material very cheap made dress cost €49.99 cost me €15 to post back for a refund
Absolute dirt
Reported to the Irish Competition and…
Reported to the Irish Competition and Consumer Protection Commission. CCPC for investigation.
Claiming to be Irish brand but items shipping from China.
WEBSITE USING SOMEONE'S HOME ADDRESS
Company name: Jake & Kelly
Address: 36 Seabury Rd, Yellow Walls, Malahide, Co.
Dublin, K36 HY57, Ireland
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