Jamaica Coffee Trading Co Avaliações 

532
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Every morning before breakfast I look forward to starting my day with a mug of Blue Mountain coffee without sugar or milk. It sets me up to face the day.

Avaliado com 5 de um total de 5 estrelas

Tremendously slick , efficient service from website order. Arrived quickly in huge box for 250g bag. It's a present so the provenance certificates add to the excitement, as will the rather posh lookin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This is a great company! I have been purchasing Jamaican blue mountain coffee through this company for many years now, for my Hubby's birthday and Christmas as a wee memory from our Jamaican Honeymoo... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have now been a regular delighted customer for several years! Never once in these many years have I experienced even the slightest, minutest disappointment. On the contrary, it seems like every time... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Torrefação de Café
  2. Atacadista de Café
  3. Loja de Café
  4. Venda de Café

Informação fornecida por fontes externas variadas

Selling Blue Mountain coffee, with information about the mountains, roasting, growing and online shop.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

532 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(532)

48 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Excellent customer service but non-arrival of initial order

Had my initial order arrived as promised, I would have given a star rating of 5. However, as it did not arrive at all, I cannot give such a rating. When I explained about the non-arrival, though, customer service was excellent and a replacement was sent out promptly, which did arrive as promised. I suspect the problem of non-arrival lay more with the postal service than with Jamaica Coffee Trading Co, so perhaps a review of the method of postage is needed?

13 de janeiro de 2022
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

Hi Sitkow , over the Christmas period we shipped out 647 orders from 1 December to 20 December. 5 of those orders had to be sent again as they went missing in the post.

We have since joined up with UPS to offer shipping for £4.50 in the UK. This is a little bit better than Royal Mail as they have delays too.

We will still offer free shipping in the UK for all orders.

Thanks for your feedback. It means a lot to us.
Feedback from customers helps us to delivery a good level of service to our customers.

Thanks again, we hope to see you online again soon.

Edward

Avaliado com 5 de um total de 5 estrelas

Great to know it’s the real stuff & great doing business with ‘em

Shopped with them in December 2021 for the first time and they keep asking for a review so I thought I’d oblige ‘em. I mean some reviews are helpful aren’t they if you’ve got to decide where to spend your hard earned money. So here goes.

I’d always wanted to try Jamaica Blue Mountain coffee and I had the cash to get it, so I thought ‘why not’ and I did. Searched the web to for where I could buy it. Visited 2 well known online market places but quickly realised I wasn’t getting any info from sellers if the coffee I’d be buying from them was genuine, bonafide Blue Mountain Jamaican coffee. Was gonna give up then clicked on these guys. Got all the info I needed from their website and from the time I clicked to confirm what I’d bought right through to delivery (which was standard delivery), I got excellent service. Bought 2 small pouches of espresso and gifted 1 to a close friend. We both love it. Yeah, and it was great to know we’re drinking the real thing too. When I can afford it I’ll shop with these guys again. Great doing business with them.

12 de janeiro de 2022
Avaliação não solicitada
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

Hi Mahiah , thanks for the great feedback. It is really appreciated.
Trust Pilot sends the emails automatically. We must look into how to reduce the number of emails Trust Pilot sends out.
We hope to see you online again soon too.

Edward
jctc

Avaliado com 5 de um total de 5 estrelas

The smoothest cup of coffee in my life

The smoothest cup of coffee in my life. There's no acidity at all it's just a rich, chocolatey smooth taste

6 de janeiro de 2022
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

Hi Helen, thanks so much for this. It's really good to hear.
We will continue to try to live up to all our customers expectations.
We hope to see you online again soon.

Edward
JCTC

Avaliado com 5 de um total de 5 estrelas

The BEST bar none!

Very quick delivery; beautifully packed and impressive documentation of authenticity included: EXCELLENT! No wonder this is the world's finest coffee! Your coffee made a wonderful present and the aroma, having quickly negated the mystery wrapping and sealed box, just had to be sampled immediately by the delighted recipient ....AND, of course, ME! Unqualified recommendation!

6 de janeiro de 2022
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

Hi Godfrey, thanks for the feedback , it means a lot to us. We hope it ticked all the boxes for you and the recipient :) . We hope to see you online again soon.
Thanks again
Edward
JCTC

Avaliado com 5 de um total de 5 estrelas

My parents thought this coffee was…

My parents thought this coffee was beautiful, after tasting it for the first time in a Bakewell coffee shop.

5 de janeiro de 2022
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

thanks Charlotte , your feedback is greatly appreciated. We will continue to try and keep all our customers happy :)

Have a great evening

Edward
JCTC

Avaliado com 5 de um total de 5 estrelas

Lovely coffee

Lovely coffee, excellent service. Ordered just before Christmas and arrived in time for Christmas morning

5 de janeiro de 2022
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

Thanks greatly for this update. Royal Mail struggled again this Christmas year but not as bad as the Christmas of 2020 when we were in total lockdown.

Stay safe and many thanks again

Edward

Avaliado com 5 de um total de 5 estrelas

Great service and even better coffee

Great service and even better coffee! I love the product traceability with a certificate and roasting date, would definitely recommend

5 de janeiro de 2022
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

Thank you Chloe , i hope you had a good Christmas, Happy New Year.

Edward
JCTC

Avaliado com 3 de um total de 5 estrelas

Really disappointed with the coffee

Really disappointed with the coffee, it tastes no where near the good quality jamaica blue I have had elsewhere.

5 de janeiro de 2022
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

Hi Sandi , thanks the feedback. I will personally look into your order and reach out to you by phone or email if that's ok.

Edward
jctc

Avaliado com 5 de um total de 5 estrelas

My son in law loves coffee

My son in law loves coffee , especially Blue mountain . So when I found this site i was over the moon . Yes bit pricey however in this case you get what you pay for . This is top notch .
Keep doing what you do🙌🏼🙌🏼
Excellent product

15 de dezembro de 2021
Avaliação não solicitada
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

thanks Michelle, we will keep trying to keep prices low but not cut any corners when it come comes to quality of the Jamaica Blue Mountain Coffee we roast in London on a weekly basis (at Christmas is a daily basis :) ).

Merry xmas to you and your family

Edward
JCTC

Avaliado com 5 de um total de 5 estrelas

Found exactly what I was looking for

Found exactly what I was looking for on this site - Blue Mountain coffee beans for a Christmas present. Product came very quickly with all the certification needed for proof of origin and authenticity. Very happy with my purchase and I am sure my friends will love it.

13 de dezembro de 2021
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

Thank you Deborah, we hope your friends enjoy the JBM coffee also. Thanks for the lovely feedback. On behalf of JCTC we would like to wish you a Merry Xmas and all the best for 2022. We hope to see you online again too.

Jennifer
JCTC

Avaliado com 5 de um total de 5 estrelas

Welll thought out easy to use website

Welll thought out easy to use website . Coffee arrived next day beautifully packaged in stay fresh materials . Excellent service will use again

10 de dezembro de 2021
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

Thank you Carina , we hope you had a merry christmas , all the best for the new year.

Edward Fraser
JCTC

Avaliado com 5 de um total de 5 estrelas

Christmas morning coffee

Tremendously slick , efficient service from website order. Arrived quickly in huge box for 250g bag. It's a present so the provenance certificates add to the excitement, as will the rather posh looking pen, thankyou. Have to wait till xmas morning for our first freshly ground cuppa.

9 de dezembro de 2021
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

Thanks so much. We wish you a Merry Christmas and hope to see you in the New Year online.

Jennifer
JCTC

Avaliado com 5 de um total de 5 estrelas

Great service

Jamaican Blue mountain coffee Beans
Great service, speedy delivery.
Haven’t tasted as a gift for our son.

9 de dezembro de 2021
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

Thanks Mrs Dunn

We are glad it got there safely.
We hope your son enjoys it also.

On behalf of JCTC we want to wish you a Merry Xmas , a Happy New Year and thank you for choosing us :)

Jennifer
JCTC

Avaliado com 5 de um total de 5 estrelas

A truly wonderful coffee reminding me…

A truly wonderful coffee reminding me of 5 years spent on contract in Jamaica. It is very reasonably priced based on the quality of a coffee, the ultimate amongst all second placed coffees with its exquisite unique flavour, a truly gem from Jamaica. Peter Handford.

9 de dezembro de 2021
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

Hi Peter

We just passed on the message to Edward and he says thank you very much for the 5 stars and feedback.

We are try to keep the prices down as much as possible yet not compromising on quality.

Have a lovely Christmas
Jennifer
JCTC

Avaliado com 5 de um total de 5 estrelas

Excellent! Bravo!

Great coffee, sent with care; co. even phoned me to check delivery instructions.
Arrived ASAP!
Many thanks, NICK

8 de dezembro de 2021
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

Thanks Nick , your business means a lot to us , just like others customers. We are happy to choose us.

Thanks
Edward

Avaliado com 5 de um total de 5 estrelas

Great coffee

Delivered in under 24 hrs. It was a gift for a coffee lover, who rates the beans very highly. Delicious with many layers of flavour, but no bitterness

8 de dezembro de 2021
logotipo da Jamaica Coffee Trading Co

Resposta da Jamaica Coffee Trading Co

Thanks Mr Lee

We let Edward know.

Jennifer

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