James Porter & Son Avaliações 553

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We bought my engagement ring and our wedding rings from James Porter and the ladies in the shop made both experiences so special. So attentive and listened exactly to what we liked and showed us all t... Ver mais

Avaliado com 5 de um total de 5 estrelas

My now-fiancée and I first visited James Porter & Sons in January, and met with Molly Maciver who shone light on every aspect of designing our ring together. From the daft questions to the hyper-spe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My partner and I visited James Porter & Son today and we were served by the most helpful, patient and lovely Sarah Gillan. We spoke at length about what engagement ring I wanted and we found the perfe... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The team at James Porter and Sons are absolutely brilliant. I have now just purchased another watch from them and the reason is because JP& Sons are so trustworthy and really good at their job. Simon... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheria
  2. Joalheiro
  3. Serviço de conserto de jóias
  4. Conserto de relógios
  5. Relojoaria

Escrito pela empresa

James Porter & Son is a family-owned jewellery and watch specialist with three dedicated boutiques located in Glasgow's world-famous Argyll Arcade. Founded over 160 years ago, it is one of Scotland's oldest businesses and is now in its 5th generation with great-great-grandson Simon Porter at the helm. With a rich heritage spanning over a century, this independent establishment has built an unshakeable reputation as one of Scotland's premier destinations for diamond engagement and wedding rings, high-end jewellery, and luxury timepieces. The name James Porter & Son is synonymous with quality, trust, and impeccable craftsmanship. Beyond the glittering displays, what truly sets James Porter & Son apart is their unwavering commitment to customer service. Knowledgeable and friendly staff offer personalised consultations – in-store and online – guiding clients through the process of selecting or even crafting the perfect piece for any occasion, be it an engagement, anniversary, or a gift to mark a significant milestone. With a premier e-commerce platform, James Porter & Son offers a seamless and intuitive online shopping experience with stringent security measures guaranteeing safe transactions and backed by a dedicated customer support team, ensuring timely deliveries and hassle-free returns. Situated in the bustling metropolis of Glasgow, yet offering an oasis of luxury and serenity, James Porter & Son is not merely a store—it is an experience.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

553 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Engagement and wedding rings purchases

We bought my engagement ring and our wedding rings from James Porter and the ladies in the shop made both experiences so special. So attentive and listened exactly to what we liked and showed us all the different options. I also pop in now and again for ring cleaning and nothing is too much trouble. Would highly recommend ☺️

13 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A Perfect Experience

My now-fiancée and I first visited James Porter & Sons in January, and met with Molly Maciver who shone light on every aspect of designing our ring together. From the daft questions to the hyper-specific, she was always patient and supportive.

She could not have been more of greater assistance, nor more thorough in guiding us through the process. The ring is perfect and that is in no small part due to Molly's help. I cannot recommend them enough!

1 de abril de 2026
Avaliação não solicitada
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Resposta de James Porter & Son

Thank you for the lovely review :) So glad we were able to help you get the perfect ring and we hope to see you again in the future!

Avaliado com 5 de um total de 5 estrelas

I am delighted with my Doxa Sub 200…

I am delighted with my Doxa Sub 200 bought recently in the Glasgow Shop. It's a really good watch for the money and the customer service in store was top class. Friendly, not pushy and knowledgeable. No pressure was applied to buy. Crucially I felt I could have walked out without buying anything after having a nice chat about watches. So many watch salons don't get this basic rule. But perhaps because of that I did buy, and am very happy.

4 de março de 2026
Avaliação não solicitada
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Resposta de James Porter & Son

Thank you for this lovely review. We are so pleased to hear you had a great experience in store and we look forward to having you back in the future :)

Avaliado com 5 de um total de 5 estrelas

I wish there were more stars to give…

I wish there were more stars to give these guys.

From the moment we walked in we knew it was going to be our go to place for all things jewellery and watches.

They are such an amazing, friendly, approachable, talkative team. We've had the absolute please of dealing with Laura and then Molly. We will definitely be back for more sparkly goodies.

Dont hesitate to go here, run dont walk. See you guys soon ❤️

17 de janeiro de 2026
Avaliação não solicitada
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Resposta de James Porter & Son

Thank you for this truly lovely review. Your feedback means a lot to us and we can't wait to welcome you back in store in the future :)

Avaliado com 5 de um total de 5 estrelas

Another fantastic experience at james…

Another fantastic experience at james porter & son. David really looked after me when picking up a watch.

20 de janeiro de 2026
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Resposta de James Porter & Son

Thank you for taking the time to leave us a review! Happy we were able to help! :)

Avaliado com 5 de um total de 5 estrelas

Excellent purchasing experience for first mechanical watch

An exceptional experience purchasing a Sinn 556 I watch with James Porter & Son. From the initial enquiry call, David was extremely helpful in providing information on the product and purchasing process. David answered a plethora of my questions and put me under no pressure to proceed allowing me to come back to them when I was ready with my decision to purchase the item. He also communicated directly with the supplier to arrange a custom change to the watch specification which was greatly appreciated. Once they had received the watch from Sinn, it was delivered the next day via Royal Mail Special Delivery - it was packaged extremely well with a lovely personal note. The customer service and communication delivered by David was head and shoulders above other retailers I had contacted and this played a huge role in placing an order with a company miles away in Glasgow when there were several local options to consider. Their after sales support has also been excellent and has left me feeling reassured that I can contact them if I need any further support. An overall really pleasing purchasing experience from David and the team at James Porter & Son. Highly recommended! A big thank you to David for making this first purchase one to remember for all the right reasons.

17 de dezembro de 2025
Avaliação não solicitada
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Resposta de James Porter & Son

Thank you for taking the time to leave us this lovely review! Your feedback means a lot to us and we hope we can assist you again in the future :)

Avaliado com 5 de um total de 5 estrelas

A Fantastic Purchase Experience

The team here are excellent. They meticulously repackaged my watch after removing links, as requested. My unboxing felt as if it was delivered directly from Grand Seiko themselves.

The shipment was fast. I was in contact with Stuart the whole time, understanding the process and exchanging friendly comments about the watch I had purchased.

It is very clear the team at James Porter & Son function with commitment and professionalism.

They send the warranty card after you confirm you're keeping the watch, or after a set number of days if no declaration has been made. At no point was I concerned about this. In fact, it solidified my confidence in the business. It gave me the conviction that they don't mess around - and if you're an honest customer, then that is exactly what you want.

Stuart sent me the tracking number for the card, and a PDF from Grand Seiko that acts as a digital copy in the event that my card gets lost at any point; now or in the future.

I will be buying from here again.

29 de novembro de 2025
Avaliação não solicitada
logotipo da James Porter & Son

Resposta de James Porter & Son

Thank you for the lovely review Mosa! Glad you are happy with your order and hope we can do so again in the future :)

Avaliado com 5 de um total de 5 estrelas

Handsome Hamilton

I was looking for a special edition Hamilton watch and they reserved it for me. So after a few weeks I was able to visit and look at the watch in person.
No pressure from the guys, just a great service with conversation on Saturday.
I have to say a special thanks to Declan.
He was relaxed, Friendly, informative and helpful + the coffee was nice too.

22 de novembro de 2025
Avaliação não solicitada
logotipo da James Porter & Son

Resposta de James Porter & Son

Thank you for taking the time to leave us a review! Glad we could help and hope to see you again in the future! :)

Avaliado com 5 de um total de 5 estrelas

Wonderful experience

I had an absolutely incredible experience working with Allan. I was trying to source a limited edition Nomos and emailed them through their website. I live in the United States and although I was working with someone I never met, I felt as if the customer service was as good or better than walking into a store. Thank you for a wonderful watch and purchase experience I will always remember. I can't recommend James Porter & Son enough!

11 de novembro de 2025
Avaliação não solicitada
logotipo da James Porter & Son

Resposta de James Porter & Son

Thanks for the lovely review Josh! Glad we could help and hope to do so again in the future :)

Avaliado com 5 de um total de 5 estrelas

Impressed by speed of delivery and presentation of watch

Got a great deal on a watch.
Delivery was extremely quick.
Box arrived well presented with a hand written thankyou card.
Great service. Will use again.

5 de novembro de 2025
logotipo da James Porter & Son

Resposta de James Porter & Son

Thank you Rich! Looking forward to assisting you again in the future :)

Avaliado com 5 de um total de 5 estrelas

Quick service and deliveryb

Quick service and delivery, package up lovely to defo use again

3 de novembro de 2025
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Resposta de James Porter & Son

Thank you Nicky! Hope we can assist again in the future :)

Avaliado com 5 de um total de 5 estrelas

Engagement Ring

My partner and I visited James Porter & Son today and we were served by the most helpful, patient and lovely Sarah Gillan. We spoke at length about what engagement ring I wanted and we found the perfect one. She took time to explain the GIA certification, the scaling of cuts and qualities. We both thoroughly enjoyed our experience and did not feel pressured one bit. Thank you again.

1 de novembro de 2025
Avaliação não solicitada
logotipo da James Porter & Son

Resposta de James Porter & Son

Thank you for your lovely feedback :) we are so glad Sarah was able to help you find your perfect ring!

Avaliado com 5 de um total de 5 estrelas

Easy to buy

Easy to buy, very fast delivery of a beautiful ring!

22 de outubro de 2025
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Resposta de James Porter & Son

Thank you for the review Lee! glad we were able to help :)

Avaliado com 5 de um total de 5 estrelas

Great service

Excellent service via e-mail, very helpful indeed. Received the watch the next day, beautifully packaged. Pleasure to deal with.

20 de outubro de 2025
Avaliação não solicitada
logotipo da James Porter & Son

Resposta de James Porter & Son

Thank you for the feedback Mark! Glad we were able to help and hope you will shop with us again in the future :)

Avaliado com 5 de um total de 5 estrelas

Worth a Visit . Great Team and Fantastic Watches

The team at James Porter and Sons are absolutely brilliant. I have now just purchased another watch from them and the reason is because JP& Sons are so trustworthy and really good at their job. Simon is the fifth or sixth generation to run the family business and has a great team of knowledgeable watch individuals. David , Stuart and Declan will go out of their way to guide and assist without the heavy sales tactics used in other shops . Perfect size shop to browse the independent brands that are hard to get up close and personal.

18 de outubro de 2025
Avaliação não solicitada
logotipo da James Porter & Son

Resposta de James Porter & Son

Thank you for the lovely feedback Donald! Look forward to seeing you on your next visit :)

Avaliado com 5 de um total de 5 estrelas

Professional courteous service

Professional courteous service, consistently excellent and trustworthy.
Happy to recommend to anyone.

8 de outubro de 2025
logotipo da James Porter & Son

Resposta de James Porter & Son

Thank you for this lovely review. Happy we could help and hope to do so again in the future :)

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