James Anderson Estate Agents Avaliações 

30
•
O TrustScore é 3 de um total de 5

3,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Exceptional service from Michael and his team. From initial valuation (with a welcome lack of BS) to completion, I always felt I could rely on the team for advocacy and advice. Michael is a calm pres... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

If you wonder why estate agents have a bad name then look no further than this company. James Anderson will do anything to take the fee; including breaking contracts, deception and last minute hidden... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

James Anderson East Sheen and especially Henry Ritchie really pulled out the stops for us given our time sensitive requirements for the move. every aspect was covered and the follow up once we had mov... Ver mais

Avaliado com 5 de um total de 5 estrelas

Sheridan Carpenter has been incredibly helpful in assisting me and my partner house move. We're very excited about or new property and know she will support us through our tenancy. I am very pleased... Ver mais

Detalhes da empresa

  1. Imobiliária
  2. também em
  3. Corretora de aluguel de imóveis
  4. Corretores de Imóveis

Escrito pela empresa

At James Anderson, we believe in the power of great customer service and our local market expertise is our strength. With years of experience as South West London’s premier estate agency, operating from six offices in Barnes, East Sheen, Mortlake, Putney and Putney Hill, we have helped thousands of Londoners to successfully buy, sell, let and rent their homes and properties.


Informações de contato

3,1

Bom

O TrustScore é 3 de um total de 5

30 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

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3,1

Todas as avaliações

(30)

2 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Deceptive crooks

The most untrustworthy, selfish estate agents I have had the displeasure of dealing with.

James Anderson failed to acknowledge an offer I put in for a house because someone else had offered higher. They did not respond to my offer after days of pressurising me because it was not high enough for them. I assume they didn't pass it on to the seller either.

Once we finally found the house of our dreams, they then proceeded to allow viewers into the house after it was off the market and accepted a new offer on it on the day we were meant to exchange (the week before completion). There was no regard as to how immoral this was or any empathy for how this had horribly affected people's lives.

Now that we are beginning the search again for a house, I most certainly will not be buying through James Anderson, and recommend others don't either if they don't want to be tricked and made to feel awful.

4 de abril de 2021
Avaliação não solicitada
logotipo da James Anderson Estate Agents

Resposta da James Anderson Estate Agents

Dear Stef / Joe Croft,
I am disappointed to see this review, especially as your partner thanked me for looking into your complaint in his last e-mail to me. To be clear, you were not buying the house through James Anderson. My company were asked by the owner to sell the property and we simply complied with this request. I do not condone gazumping and wish that the government would act to eradicate it for the benefit of everybody, Estate Agents included.

Avaliado com 1 de um total de 5 estrelas

James Anderson are unethical

James Anderson are deceptive, unprofessional and unethical. If I could give them zero stars I would.

3 de abril de 2021
Avaliação não solicitada
logotipo da James Anderson Estate Agents

Resposta da James Anderson Estate Agents

Dear Ms Giles,
I have no record of you on any of our databases. Please can you contact me directly to discuss your review as I would like to help?

Many thanks,
Peter Davey
020 8487 9188
peterdavey@jamesanderson.co.uk

Avaliado com 1 de um total de 5 estrelas

If you wonder why estate agents have a…

If you wonder why estate agents have a bad name then look no further than this company. James Anderson will do anything to take the fee; including breaking contracts, deception and last minute hidden deals. This is all on top of them forgetting/not caring that their actions directly effect people’s lives. This company need to take a long hard look at the way that they operate because karma will catch up on them. Avoid not only because of the terrible service but because they are morally corrupt.

3 de abril de 2021
Avaliação não solicitada
logotipo da James Anderson Estate Agents

Resposta da James Anderson Estate Agents

Dear Stef / Joe Croft,
I am disappointed to see this review, especially as your partner thanked me for looking into your complaint in his last e-mail to me. To be clear, you were not buying the house through James Anderson. My company were asked by the owner to sell the property and we simply complied with this request. I do not condone gazumping and wish that the government would act to eradicate it for the benefit of everybody, Estate Agents included.

Avaliado com 1 de um total de 5 estrelas

Very rude and unprofessional

10 de março de 2021
Avaliação não solicitada
logotipo da James Anderson Estate Agents

Resposta da James Anderson Estate Agents

Dear Tara,

Thank you for your review. However, we have been unable to establish which office and or person that you dealt with and in what circumstances. We are very proud of our excellent service levels here at James Anderson and I would like to be able to review the situation personally.

Please email or call me to discuss.

Regards,

Peter Davey
Director
peterdavey@jamesanderson.co.uk
020 8487 9188

Avaliado com 5 de um total de 5 estrelas

James Andrson Sheen

The guys at James Andrson in Sheen were great and handled all my viewings and subsequent sale really efficiently. I wouldn't hesitate to recommend them.

13 de novembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent support and communication...

Sheridan Carpenter has been incredibly helpful in assisting me and my partner house move. We're very excited about or new property and know she will support us through our tenancy. I am very pleased with her professionalism and advice. She has been helpful, reliable and provided excellent assistance and communication.

Thank you for making this house move so easy and simple!

26 de fevereiro de 2020
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Really poor estate agents who don't…

Really poor estate agents who don't take the time to listen to your requirements and then waste your time trying to show you properties which are unsuitable. There's no shortage of estate agents in South West London so avoid these guys if you can.

23 de abril de 2019
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

No privacy with these guys.

These guys tend to enter a tenants home without their knowledge. This could be at any given time, even when your asleep in bed. When then confronted they give you attitude and act as if trespassing is perfectly normal. After they did this to us several times we saw no other solution than to move house.
Shame really, because other than that they’re actually quite good.

See their response below. I have not received any emails from them. The fact that they are incapable of making contact and take on the approach that the customer has to do the leg work is testament to their way of working.

11 de agosto de 2018
Avaliação não solicitada
logotipo da James Anderson Estate Agents

Resposta da James Anderson Estate Agents

Dear T de Jong,

Thank you for your review which I understand is in relation to a property you rented through us in 2016. We have tried to contact you this week to discuss further and would welcome a call from you to review your concerns.

Kind regards,
James Anderson Estate Agents

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