Japan Ichiban has been fantastic, they made our trip so much more enjoyable and at ease, their guides from our airport transfers to Ali & Saud made our Tokyo and Kyoto/Nara tours so much fun, helping... Ver mais
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All well organised, Hassan our guide was very knowledgeable, helpful and very friendly. The only downside, 1 day is too short. Overall we had fantastic time!!!! I recommend it for you like history e... Ver mais
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We just finished using them for 12 days private tour throughout Japan including pick up and drop off to the airport. From day #1 Communication was prompt, smooth and easy ,our itinerary was tailore... Ver mais
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Our tour guide/driver was Hussan. He was punctual, very knowledgeable about Japanese culture. Over all we had great time. We also this company for Mount Fuji tour, but our driver/tour guide was diff... Ver mais
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Detalhes da empresa
Escrito pela empresa
Welcome to Japan Ichiban Tours, your trusted partner for unforgettable travel experiences across Japan. With over a decade of expertise, we specialize in private day trips, multi-day tours, luxury car transfers, and personalized itineraries tailored to your interests. At Japan Ichiban Tours, we believe every trip should be personal, seamless, and truly unforgettable. Let us craft the perfect Japan experience for you.
Informações de contato
Higashikoshigaya 343-0023 Koshigaya Saitama, 343-0023, JP, 343-0023, Koshigaya City, Japão
- 00819034867744
- info@japanichibantours.com
- japanichibantours.com
4,8
Excelente
72 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bajwa was an excellent driver and…
Bajwa was an excellent driver and guide, working with us to make sure we got where we needed to go in a safe and timely manner!
19 de abril de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you so much for your kind words! We’re really glad to hear that Bajwa provided excellent service and made your journey safe and smooth. Your feedback means a lot to us, and we hope to welcome you again for another great experience in the future!
great service
10 de abril de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you for your kind words! We’re glad you enjoyed our service and look forward to welcoming you again
Vicky was a great driver
Vicky was a great driver. Respectful, flexible and caring. We really enjoyed our day trip to Hakone and seeing the beautiful sights and scenes of Japan. Thank you.
19 de abril de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you so much for your kind words! We’re really happy to hear that you had a wonderful day in Hakone and enjoyed the beautiful sights of Japan.
Vicky will be delighted to know that you appreciated his service, we always aim to provide a comfortable, flexible, and memorable experience for our guests.
It was a pleasure hosting you, and we hope to welcome you again on another trip in the future!
Had a great experience and was family…
Had a great experience and was family friendly and exceeded expectations
I highly recommend the experience
17 de abril de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you so much for your kind words! We’re really happy to hear that you had a great, family-friendly experience and that we exceeded your expectations. Your recommendation truly means a lot to us. We look forward to welcoming you again on another memorable journey!
Tokyo to mount fuji private tour
We booked a tour from our hotel in tokyo to mount fuji. We had a wonderful day trip with Ahmed who guided us about all the places, explained everything in detail and was very knowledgeable. He made our family very comfortable and we saw some great views on our tour. He drove very well and it was an amazing private tour. Thanks!
17 de abril de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you for sharing your experience! We’re delighted to know you enjoyed a smooth and memorable private journey to Mount Fuji. It’s wonderful to hear that the guidance, comfort, and overall arrangements made your family day special and enjoyable. We truly appreciate your kind feedback and hope to welcome you again for another amazing tour in the future!
12 days private tour throughout Japan
We just finished using them for 12 days private tour throughout Japan including pick up and drop off to the airport. From day #1 Communication was prompt, smooth and easy ,our itinerary was tailored according to our needs and wishes and executed beautifully by our driver Aman, he delivered great quality service, always in time, very patient with our little kids, pleasant,extremely respectful and helpful, absolutely recommend him. Ask for him ! You won’t regret.
1 de abril de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you so much for your kind words and for trusting us with your 12-day Japan tour.
We’re really happy to hear you had a smooth experience and that Aman took great care of your family. Your recommendation means a lot to us.
We hope to welcome you again in Japan soon!
Very easy to talk to
Very easy to talk to - ask what you want / how to customise the trip etc - overall great experience!
11 de abril de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you so much for your kind feedback!
We’re really glad you had a great experience and found it easy to communicate and customize your trip with us. Your support means a lot, and we hope to welcome you again in Japan soon!
Japan Ichiban has been fantastic
Japan Ichiban has been fantastic, they made our trip so much more enjoyable and at ease, their guides from our airport transfers to Ali & Saud made our Tokyo and Kyoto/Nara tours so much fun, helping my daughter cherry blossoms 🌸 trip a dream come true! Will definitely hired them in the near future 💯 Thank You!!
27 de março de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that your trip was enjoyable and stress-free with our team. It’s great to know that Ali and Saud helped make your Tokyo and Kyoto/Nara tours special, and that your daughter’s cherry blossom trip became a dream come true
We sincerely appreciate your kind words and look forward to welcoming you again in the near future!
Best regards,
All well organised
All well organised, Hassan our guide was very knowledgeable, helpful and very friendly.
The only downside, 1 day is too short. Overall we had fantastic time!!!! I recommend it for you like history even if some part are sad due the amount of people dead and then visit of Miyajima, beautiful island.
8 de abril de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you for your kind feedback!
We’re delighted to hear you had a fantastic time and that Hassan made your experience enjoyable with his knowledge and friendliness. We truly appreciate your recommendation and hope to welcome you again for a longer tour next time.
Best regards,
Our tour guide/driver was Hussan
Our tour guide/driver was Hussan. He was punctual, very knowledgeable about Japanese culture. Over all we had great time.
We also this company for Mount Fuji tour, but our driver/tour guide was different. He had very limited English speaking skills but we managed using the google translate app. Even with very limited English speaking skills he was very good.
The only thing I got confused with is that when I booked this excursion, I was told we will have luxury vehicle but they meant by this is that you get 10 seater instead of 7 seaters. I was expecting recliner chairs etc as we used for premium taxi. But never mind we still had good time.
31 de março de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you for your detailed feedback!
We’re glad to hear you had a great experience with Hussan and appreciated his knowledge and punctuality. We also appreciate your understanding during the Mt. Fuji tour, and we’re happy to know you still had a good time.
Thank you as well for your comments regarding the vehicle, your feedback is valuable, and we will make sure to clarify this better for future guests.
We hope to welcome you again soon!
Fantastic Fuji!
The tour was amazing and we made many memories as a family. The guide Umar was superb, extremely helpful and very knowledgeable. He also knew many of the best places to take the best photographs and took them so we could all be in them together.
Would definitely recommend this tour and guide to others looking to make lasting memories.
9 de abril de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you so much for your kind words! We’re truly happy to hear that you had an amazing time and created beautiful family memories. Umar will be delighted to know you appreciated his efforts. We really appreciate your recommendation and hope to welcome you again in the future!
We had an amazing experience with Aman
We had an amazing experience with Aman! He was incredibly attentive, thoughtful, and genuinely committed to making our day perfect.
He took us on a private tour to Mount Fuji and customized the entire experience exactly the way we wanted. We made a few changes along the way, and he was extremely flexible and accommodating — always with a great attitude.
One of the highlights was when he took us to a very traditional restaurant in a local village, which made the experience even more special and authentic.
Everything was seamless, well-organized, and truly memorable. We highly recommend Aman to anyone looking for a personalized and exceptional tour in Japan!
4 de abril de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you so much for your wonderful review!
We are truly delighted to hear that you had such an amazing experience with Aman. Your kind words about his attentiveness, flexibility, and dedication mean a lot to us. We always strive to create personalized and memorable journeys, and it’s great to know that your Mount Fuji tour was exactly how you envisioned it.
It was an absolute pleasure hosting you, and we sincerely appreciate your recommendation. We look forward to welcoming you again in Japan for another unforgettable experience!
Terrible company please read …
We booked a tour to see the snow monkeys and we had a written itinerary. We were picked up by 2 men one who didn’t speak English well at all. The skipped the first 2 stops and took us straight to the monkeys and told us we had an hour and 20 mins. The itinerary said 2 hours as there is 40 mins of walking. They then insisted we cut the tour short as they needed to get back to Tokyo. The experience ruined our trip. We went to Mount Fuji with the same company and a driver said if I didn’t give a 5* review he would lose his job. He made more effort with a little bit of information on the places we visit but the company is not a tour guide it’s a taxi service. Do not recommend at all.
21 de março de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you for your feedback. We have carefully read your review and truly regret to hear that your experience did not meet expectations.
Firstly, we would like to clarify that our team was in contact with you throughout the day, and we always encourage our guests to immediately inform us via our WhatsApp helpline 24/7 if anything does not go according to the agreed itinerary. This allows us to take instant action and resolve the issue on the spot. Regarding your concern about two individuals at pickup, please note that it is not our company policy to send more than one guide/driver unless specifically arranged. Had this been reported at the time, we would have addressed it immediately.
We also understand your concerns regarding the timing and adjustments to the itinerary. While unforeseen circumstances can sometimes impact schedules, we agree that clear communication and adherence to the plan are extremely important.
Regarding your Mount Fuji tour, we noticed that a 5-star review was submitted, which indicated satisfaction at the time. However, we take your current feedback seriously, including your comment about being asked for a review, as this is not in line with our company standards.
We sincerely apologize if any part of your experience fell short. Please be assured that, based on your feedback, an internal inquiry has already been initiated and the concerned staff has been issued a formal notice. We are committed to maintaining high service standards and ensuring such situations do not occur in the future.
Your feedback is valuable to us, and we truly appreciate you bringing this to our attention.
Daikoku Car Meet
We really had so much fun in our Daikoku car meet tour! Mr. Ali really made us feel very welcome. I highly recommend Japan Ichiban Tours! See you again soon! Thank you very much. 🏎️💨🇯🇵
2 de abril de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you so much for your kind words! We’re really happy to hear that you had such a great time on the Daikoku car meet tour. Mr. Ali will be delighted to know he made your experience special.
We truly appreciate your recommendation and look forward to welcoming you again soon!
Best regards,
My name is Christopher v
My name is Christopher v. currently 4-2-2026 in Tokyo today was our first experience with Japan ichiban tours I wasn’t certain at first, but then I looked into it further and the guide and the contact and the frequent updates on every bit of situation and what’s going on is just completely exceptional. They’re able to literally customize anything you wanted to and based on what your goals are I highly recommend the service for someone who’s never been to Japan or wants to take a more luxurious route in the sense of being driven around to your location and overall just feel to take the edge off of stress and travel and just see things. Yes you may have to get up a little early lol or you may have to get up early lol however the experience is worth it the transportation clean cars they do have chauffeurs that speak different languages so that is wonderful as well and here’s a little bit about my experience today April 2, 2026. I booked a four day experience with them and if this is only my first time, I cannot wait to see the experience I’m going to have during the rest of my trip here. Definitely give them a call.
Today’s tour was exceptional our guide kashif was a 10/10 we hit all the spots dispite the unexpected accidents on the road was wondering if possible if we could have them for a tour tomorrow if not, I’m sure whoever you send is perfectly fine. It’s just he was so great at his job.
2 de abril de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you so much for your kind words and for taking the time to share such a detailed review, we truly appreciate it! We’re really glad to hear that your first experience with Japan Ichiban Tours was exceptional and that everything met your expectations.
We’re especially happy to know that Kashif made your day memorable, your feedback means a lot to us. We’ll definitely check his availability for tomorrow and do our best to arrange the same guide for you. If not, please rest assured that all of our guides maintain the same high standard of service.
Looking forward to making the rest of your trip just as amazing!
Best regards,
Executed very well
Executed very well. Hassan very talented
31 de março de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you so much for your kind words! We’re really glad to hear that everything was executed smoothly and that Hassan made a great impression. He truly is a talented guide, and we’ll be sure to share your feedback with him.
We look forward to welcoming you again on another tour soon!
Great experience!!!
Great experience!!!! Everything was GREAT!!
31 de março de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thanks so much for your kind words! 😊
We’re really happy to hear you had a great experience. It means a lot to us!
We hope to welcome you again on another great trip soon
Hassan was an amazing guide
Hassan was an amazing guide. He was friendly , knowledgeable and great driver. Our family really enjoyed our day. Would recommend this company for tours.
28 de março de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you so much for your kind words! We’re truly delighted to hear that you had such a wonderful experience with Hassan. It means a lot to us that your family enjoyed the day and felt well taken care of.
Your recommendation is greatly appreciated, and we look forward to welcoming you again for another memorable tour in the future
Awesome Experience driver was helpful…
Awesome Experience driver was helpful great time!
27 de março de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thanks so much for your kind words! 😊
We’re really happy to hear you had an awesome experience and that the driver was helpful. It means a lot to us!
We hope to welcome you again on another great trip soon
Drive from Osaka to Tokyo
We had a pleasant drive from Osaka to Tokyo. Ali was courteous and took good care of us in this long journey.
25 de março de 2026
Avaliação não solicitada
Resposta de Japan Ichiban Tours
Thank you so much for your kind review. We’re delighted to hear that you had a pleasant journey from Osaka to Tokyo.
Ali will be especially happy to know that his courtesy and care made your long drive comfortable and enjoyable. Your feedback means a lot to all of us at JAPAN ICHIBAN TOURS and motivates us to keep delivering excellent service.
We truly appreciate your support and look forward to welcoming you again on your future travels in Japan.
Warm regards,
JAPAN ICHIBAN TOURS
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