Easy website to navigate with great range. I liked the clear indications of what was compatible with my device. Parcel was dispatched promptly in Denmark, and it took 10 days to reach the North of Sco... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Japebo posted the items quickly and efficiently. Delivery took a week as the parcel was held a few days on the continent before being passed to Royal Mail.
A empresa respondeu
My parcel was sent t Greece nd not Australia. Greek couriers have contacted me so hopefully it will be forwarded on. Over $200AUD going on holiday around Europe and I suppose I'll have to pay the sh... Ver mais
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Item was immediately despatched on April 15 and arrived on April 21st. Nothing to do with Japebo but wish Widex receiver wire was more robust. It’s about the 4th receiver I’ve had to buy. The second... Ver mais
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Detalhes da empresa
Sobre Japebo.co.uk
Escrito pela empresa
Japebo supplies spare parts, wireless accessories, and care products for hearing aids from all leading brands. We offer original parts from Oticon, Widex, Phonak, Signia, and ReSound – making it easy to find everything you need for your hearing aid in one place.
We understand how important it is that your hearing aid works reliably every day. That’s why we offer a carefully selected and specialised range that makes it easy to maintain and care for your device – ensuring the best possible sound experience and long-term performance. 🔊
🛒 Easy-to-use webshop
Our website is designed with clarity and simplicity in mind. Products are clearly
categorised by brand and type, and with search functionality, detailed descriptions,
and clear product images, we help you quickly find the right spare parts and accessories.
🚚 Fast dispatch & reliable delivery
We dispatch orders quickly from our warehouse, and you will always receive
a tracking link so you can follow your delivery every step of the way.
💬 Customer support with product expertise
Need help? Our support team is ready via email and happy to assist you in finding
the right products for your hearing aid. We know our products inside out and
provide guidance both before and after your purchase.
🔒 Safe and secure shopping
Japebo is a certified webshop, ensuring a safe buying experience with
90-day returns. We combine a wide product range, ease of use,
and expert knowledge in one place.
⭐ We value all feedback and actively use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
Escrito pela empresa
- Find the right product – without the hassle
- At Japebo, you’ll find original spare parts, wireless accessories, and care products for hearing aids from all leading brands. Our webshop is designed to make it easy to find exactly what you need – quickly and without confusion.
- Helpful support when you need it
- Not sure about compatibility or which product to choose? We’re here to help. Our support team is available via email and ready to guide you, so you can find the right solution for your hearing aid – both before and after your purchase.
- Fast dispatch & reliable service
- We dispatch orders quickly from our warehouse and always provide tracking, so you can follow your delivery every step of the way. We’re committed to providing a smooth and reliable shopping experience from start to finish.
- Safe and transparent shopping
- Japebo offers a 90-day return policy for your peace of mind. We read every review and actively use feedback to continuously improve our service and customer experience.
Informações de contato
Fabriksvej 9A, 4200, Slagelse, Dinamarca
- +45 80208090
- info@japebo.co.uk
- japebo.co.uk
Everything for your hearing aids
4,4
Excelente
455 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 92% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The delivery was within the time frame
The delivery was within the time frame. The kept sending emails saying my order was on its way
There was a delivery charge which made my items more expensive than anticipated. Im not sure I will use this company again. I will certainly.look for cheaper firms
21 de outubro de 2025
Resposta da Japebo.co.uk
Hello David,
Thank you for your review and for highlighting both the positives and areas where we can improve. We’re pleased that your order arrived on time and that you received regular updates.
We understand your concern regarding the delivery fee — we strive to balance affordable pricing with safe and reliable shipping. Your feedback will help us in our ongoing efforts to improve.
Best regards,
The Japebo Team
Good Experience
Speedy delivery (even though from Denmark to UK!), good communication and great range.
22 de outubro de 2025
Resposta da Japebo.co.uk
Hi Paul,
Thank you so much for your wonderful 5-star review. We’re delighted to hear that you had a good experience with us and that your order arrived quickly — even all the way from Denmark to the UK!
We truly appreciate your kind words about our service and product range.
Kind regards,
The Japebo Team
Resposta da Japebo.co.uk
Thank you for taking the time to leave a review.
We're pleased to hear that your order arrived as expected.
Your feedback is important to us, and we always strive to ensure a smooth and efficient experience for our customers.
If you have any further comments or suggestions on how we can improve our service, please don’t hesitate to reach out.
Good communication from the seller
Good communication from the seller. The filters arrived very quickly. Thank you.
18 de outubro de 2025
Resposta da Japebo.co.uk
Hi Helene,
Thank you so much for your lovely feedback!
We’re delighted to hear that your filters arrived quickly and that you were happy with the communication.
We truly appreciate you taking the time to share your experience and hope to welcome you back to Japebo soon.
Kind regards,
Mads – Japebo
Prompt delivery of a hard-to-find item
17 de outubro de 2025
Resposta da Japebo.co.uk
Hi Chris,
Thank you for your kind review!
We’re really glad to hear that you found what you were looking for and that it arrived promptly — that’s exactly what we aim for.
Best regards,
Mads – Japebo
Good service
Easy to order, quick delivery. Good quality. This was my second time using this company.
16 de outubro de 2025
Resposta da Japebo.co.uk
Hi K Lee,
Thank you for your great review and for choosing us again!
We’re happy to hear that you found the ordering process easy, delivery quick, and the quality good. It means a lot to us to have returning customers like you.
Best regards,
Mads – Japebo
It all worked and went together easily
16 de outubro de 2025
Resposta da Japebo.co.uk
Hi Valerie,
Thank you so much for your kind review!
We’re delighted to hear that everything worked perfectly and went together easily. We really appreciate you taking the time to share your experience.
Best regards,
Mads – Japebo
Delighted
Products arrived promptly, in perfect condition, exactly as promised. Thank you. Delighted once again.
15 de outubro de 2025
Resposta da Japebo.co.uk
Hi David,
Thank you so much for your kind words! We’re really happy to hear that everything arrived quickly and in perfect condition.
It’s great to know you’re delighted once again — we truly appreciate your continued trust.
Best regards,
Mads – Japebo
Resposta da Japebo.co.uk
Hi Bruce,
Thank you so much for your kind review! We’re thrilled to hear you were impressed with the speedy delivery. We really appreciate your feedback and look forward to welcoming you back soon!
Best regards,
The Japebo Team
Great all round!
Easy to order, competitive price and despite the distance , product arrived quickly! Great all round to deal with.
12 de outubro de 2025
Resposta da Japebo.co.uk
Hello Jackie,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us.
Have a great day!
Japebo Support
Resposta da Japebo.co.uk
Hi Paula,
Thank you so much for your kind words! We’re thrilled to hear you were happy with our service and quick delivery. We really appreciate your feedback and look forward to helping you again!
Best regards,
The Japebo Team
Resposta da Japebo.co.uk
Hi Patricia,
Thank you for your review! We’re delighted to hear everything was exactly as described.
We appreciate your trust and look forward to serving you again in the future.
Best regards
Per – Japebo
Excellent customer service as I ordered…
Excellent customer service as I ordered the wrong item, and a replacement and return envelope arrived promptly
21 de setembro de 2025
Resposta da Japebo.co.uk
Hi,
Thanks for your kind words! We’re delighted our team could help you quickly with the replacement and return – that’s exactly what we aim for.
Best regards,
The Japebo Team
Resposta da Japebo.co.uk
Hi John,
Thank you so much for your kind review! We’re delighted to hear you were happy with our service and quick dispatch. We look forward to welcoming you again soon!
Best regards,
The Japebo Team
Fast and efficient delivery service
Fast and efficient delivery service. No hassle
27 de setembro de 2025
Resposta da Japebo.co.uk
Thank you for your good feedback!
We’re pleased to hear that you’re satisfied with both the delivery and the service.
We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us.
Have a great day!
Marina - Japebo
Resposta da Japebo.co.uk
Thank you for your good feedback!
We’re pleased to hear that you’re satisfied with both the service and the speed.
We always strive to provide our customers with the best possible exeperience. If you have any questions or need further assistance, please don’t hesitate to contact us.
Have a great day!
Marina - Jabepo
Excellent service
Excellent service, I found it easy to find the products I required and a speedy delivery.
28 de setembro de 2025
Resposta da Japebo.co.uk
Hi Brian,
Thank you so much for your lovely review! We’re delighted to hear you found it easy to locate the products you needed and that delivery was speedy. We really appreciate your feedback and look forward to serving you again soon!
Best regards,
The Japebo Team
Seriedad y rapidez en el envio
Seriedad y rapidez en el envío volveré a comprar aqui
16 de setembro de 2025
Resposta da Japebo.co.uk
Hola Rafael,
¡Muchas gracias por tu amable reseña! 🌟 Nos alegra saber que valoras nuestra seriedad y rapidez en el envío. Estaremos encantados de darte la bienvenida nuevamente en tu próxima compra.
Un cordial saludo,
El equipo de Japebo
Genuine products
Genuine products at good prices. When discounts are being offered, check it has been applied. I do not think the end of summer 10% was on my order
26 de setembro de 2025
Resposta da Japebo.co.uk
Hi,
Thank you so much for your review! We’re glad to hear you’re happy with the genuine products and prices. Regarding the 10% end-of-summer discount, we’re sorry to hear it may not have been applied correctly. Please contact our support team at support@japebo.com, and we’ll be happy to check your order and make sure you receive the discount if it was missed.
Best regards,
The Japebo Team
Resposta da Japebo.co.uk
Hi Paul,
We appreciate your feedback and are glad you were satisfied with both the product and the price. Thank you for sharing your experience.
We look forward to welcoming you back soon.
The Japebo Team
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