Delivery several days longer than the promised delivery in two days. Provide more realistic delivery dates please. Also, the unit being purchased (a Signia Pure Portable Charger) appears to be very ov... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Clear, concise web site. Easy to find what I wanted, good price and prompt delivery. Will definitely order again.
A empresa respondeu
Great company, product is great quality and delivery is super quick. Highly recommend.
A empresa respondeu
Even though the delivery was fast and the price was good, I only gave a 3 because I did not receive an answer to my complaint. The only reason that I did receive my delivery was because I closely trac... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Japebo.ie
Escrito pela empresa
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from all leading brands, including Oticon, Widex, Phonak, Signia, and ReSound.
We understand how important it is that your hearing aid works reliably in everyday life. That’s why we offer a carefully selected range of products to help you maintain and care for your device – ensuring great sound quality and long-term performance. 🔊
🛒 Simple and easy webshop
Our website is designed to make it easy to find the right products. With clear categories,
search functionality, and detailed descriptions, you can quickly find the parts and accessories
that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your delivery every step of the way.
💬 Friendly customer support
Need help choosing the right product? Our support team is always happy to help via email,
both before and after your purchase.
🔒 Safe and flexible shopping
Japebo offers a 90-day return policy, so you can shop with confidence.
⭐ We value all feedback and actively use Trustpilot reviews to improve our service and customer experience.
Why choose Japebo?
Escrito pela empresa
- Everything in one place
- At Japebo, you’ll find original spare parts, accessories, and care products for hearing aids from leading brands. We make it easy to find exactly what you need.
- Helpful support when you need it
- Not sure which product is right for you? We’re here to help. Our support team is ready to assist you before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking, so you can follow your delivery.
- Safe and flexible shopping
- We offer a 90-day return policy, so you can shop with confidence. We use customer feedback to continuously improve our service.
Informações de contato
Fabriksvej 9A, 4200, Slagelse, Dinamarca
- info@japebo.ie
- japebo.ie
Everything you need for your hearing aid
4,4
Excelente
233 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Resposta da Japebo.ie
Hello Patrick,
Thank you for your wonderful 5-star review! We truly appreciate your positive feedback and are thrilled to hear that you had a good experience with us.
If you ever need assistance again, please don’t hesitate to reach out.
Kind regards,
Per – Japebo
Great service
Had what I needed for my hearing aids to keep them charged even when the power goes, prompt delivery
22 de julho de 2025
Resposta da Japebo.ie
Hi,
Thank you so much for your kind review! We're delighted to hear that you found exactly what you needed to keep your hearing aids charged — even during power outages. Reliable solutions and prompt delivery are exactly what we strive for.
We're always here if you need anything else.
Kind regards
Per – Japebo
Delivery in the time frame given
8 de julho de 2025
Resposta da Japebo.ie
Hello Richard,
Thank you very much for your review. We’re pleased to hear that your order arrived within the expected time frame. We appreciate your feedback and look forward to assisting you again.
Kind regards
Marina - Japebo
Resposta da Japebo.ie
Hi Ronnie,
Thank you for your excellent feedback! We’re glad to hear that you found ordering easy and the delivery prompt. Thank you for taking the time to share your experience!
Best regards,
Magnus
Japebo Customer Service
Very easy to deal with
Very easy to deal with. Received the items that I ordered very quick. Very impressed with their standard of service
2 de julho de 2025
Resposta da Japebo.ie
Hi Eugene,
Thank you for your wonderful feedback! We’re delighted to hear that you found it easy to deal with us and that you received your items quickly. We appreciate your kind words about our service. Thanks for taking the time to share your experience!
Best regards,
Magnus
Japebo Customer Service
Resposta da Japebo.ie
Hi Kieran,
Thank you for your great feedback! We’re happy to hear you found great value and experienced fast delivery. Thank you for taking the time to share your experience!
Best regards,
Magnus
Japebo Customer Service
Resposta da Japebo.ie
Hi Martin,
Thank you for your wonderful feedback! We’re delighted to hear you found our service absolutely great. Thank you for taking the time to share your experience!
Best regards,
Magnus
Japebo Customer Service
It was fast and efficient
It was fast and efficient. The website was very clear for ordering.
25 de junho de 2025
Resposta da Japebo.ie
Hi Jan,
Thank you for your great feedback! We’re happy to hear that the service was fast and efficient, and that you found our website clear for ordering. Thank you for taking the time to share your experience!
Best regards,
Magnus
Japebo Customer Service
Resposta da Japebo.ie
Dear Joe,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Product was exactly as stated and it…
Product was exactly as stated and it arrived on time!
8 de junho de 2025
Resposta da Japebo.ie
Thank you for your kind feedback! We're glad to hear that the product matched your expectations and that delivery was on time. It's always our goal to provide a smooth and reliable shopping experience.
Thank you for choosing Japebo — we look forward to assisting you again!
Best regards,
Johanna, Japebo
Prompt Delivery
Simple to order , good description ,well described and very prompt delivery
6 de junho de 2025
Resposta da Japebo.ie
Thank you very much for your kind review! We're glad to hear that the ordering process was simple and that the product description met your expectations. It's also great to know the delivery arrived promptly.
Thank you for choosing Japebo — we look forward to assisting you again!
Best regards,
Johanna, Japebo
Slight mix up with the original order…
Slight mix up with the original order but the manner in which that was addressed was extremely helpful and efficient. Well done and thanks
30 de maio de 2025
Resposta da Japebo.ie
Thank you for your review! We're sorry for the initial mix-up, but we're very pleased to hear that our team could resolve the issue efficiently and helpfully. Your positive feedback means a lot to us.
Thank you for choosing Japebo — we look forward to assisting you again!
Best regards,
Johanna, Japebo
Resposta da Japebo.ie
Thank you for your review! We’re glad to hear that your order arrived quickly — fast delivery is something we always aim to deliver.
Thank you for choosing Japebo — we look forward to serving you again!
Best regards,
Johanna, Japebo
Product not as advertised
8 de maio de 2025
Resposta da Japebo.ie
Hello Bill,
I’m sorry to hear that your product was not as expected. I can see that you ordered a 1 m USB cable, and I will contact you shortly to better understand what does not match the description.
Thank you for bringing this to our attention.
Kind regards
Per – Japebo
Resposta da Japebo.ie
Thank you so much for your wonderful review! We’re delighted to hear that you were happy with our service, the quality of the products, and the fast delivery — that’s exactly the experience we aim to provide.
Thank you for choosing Japebo — we look forward to assisting you again!
Best regards,
Johanna, Japebo
Resposta da Japebo.ie
Thank you very much for your kind review! We’re happy to hear that you had a smooth ordering experience and were satisfied with our delivery service. It means a lot to us that everything met your expectations.
Thank you for choosing Japebo — we’ll be glad to assist you again anytime!
Best regards,
Johanna, Japebo
Resposta da Japebo.ie
Thank you very much for your review! We’re happy to hear that you received exactly what you ordered and that it arrived promptly — that’s exactly the kind of experience we aim to deliver every time.
Thank you for choosing Japebo — we look forward to assisting you again!
Best regards,
Johanna, Japebo
Resposta da Japebo.ie
Thank you very much for your review! We're happy to hear that everything was as advertised and that you were satisfied with your experience.
Thank you for choosing Japebo — we’re here if you need us again!
Best regards,
Johanna, Japebo
prompt action by the company
Recieved prompt action from the company. Got an immediate refund when the item was reported lost or not delivered
13 de abril de 2025
Resposta da Japebo.ie
Thank you very much for your feedback! We’re glad to hear that you were satisfied with the way we handled the situation and that the refund was processed promptly. Even when things don’t go as planned, we always aim to provide quick and reliable support.
Thank you for choosing Japebo — we’re here if you need any further assistance!
Best regards,
Johanna, Japebo
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