This company was previously unknown to me! But they have certainly gained my complete confidence and I highly recommend them! Many thanks for a perfect transaction from the other side of the world!! I... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Ordered some domes at four times local cost as I needed them while in NZ for a two week stay . I didn't notice that there's no mention of shipping times. The nz suffix (I see they have all differ... Ver mais
A empresa respondeu
I intended to purchase the hearing aid receivers from another source but there could have been issues that were not experienced with Japedo. I did think they were being sent from a NZ warehouse bu... Ver mais
A empresa respondeu
Product delivered as expected although a little slow until I realised that it had come from Denmark. No other issues.
A empresa respondeu
Detalhes da empresa
Sobre Japebo
Escrito pela empresa
Japebo supplies original spare parts, wireless accessories, and care products for hearing aids from leading brands such as Oticon, Widex, Phonak, Signia, and ReSound.
We understand how important it is that your hearing aid works reliably in everyday life. That’s why we offer a carefully selected range of products to help you maintain and care for your device – ensuring good sound quality and long-term performance. 🔊
🛒 Easy and simple shopping
Our webshop is designed to make it easy to find the right products. With clear categories,
search functionality, and detailed descriptions, you can quickly find the parts and accessories
that fit your hearing aid.
🚚 Fast dispatch & tracked delivery
We dispatch orders quickly and provide tracking on all shipments,
so you can follow your delivery every step of the way.
💬 Friendly and helpful support
Need help choosing the right product? Our support team is always happy to help via email,
both before and after your purchase.
🔒 Safe and flexible shopping
Japebo offers a 90-day return policy, so you can shop with confidence.
⭐ We value all feedback and use Trustpilot reviews to continuously improve our service and customer experience.
Why choose Japebo?
Escrito pela empresa
- Everything in one place
- At Japebo, you’ll find original spare parts, accessories, and care products for hearing aids from leading brands. We make it easy to find exactly what you need.
- Helpful support when you need it
- Not sure which product is right for you? We’re here to help. Our support team is ready to assist you before and after your purchase.
- Fast dispatch & tracked delivery
- We dispatch orders quickly and provide tracking, so you can follow your delivery.
- Safe and flexible shopping
- We offer a 90-day return policy, so you can shop with confidence. We use customer feedback to continuously improve our service.
Informações de contato
Dinamarca
- info@japebo.nz
- japebo.nz
Everything you need for your hearing aid
3,9
Muito Bom
55 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
good comm and tracking
31 de dezembro de 2025
Resposta da Japebo
Hi Mark, thank you for your review!
Glad to hear the communication and tracking worked well.
Best regards,
Mads – Japebo
It was annoying and not useful to…
It was annoying and not useful to receive two requests for a review before the order had arrived
15 de dezembro de 2025
Resposta da Japebo
Hi Mike,
Thank you for your feedback, and I’m sorry for the inconvenience this caused. Unfortunately, deliveries over the Christmas period were delayed due to public holidays, which meant the review requests were sent at a time when we would normally expect the order to have arrived, even though your parcel was delivered later than usual. We appreciate you bringing this to our attention and hope you are happy with the products now that they have arrived.
Kind regards
Thomas – Japebo
It was an easy online site to navigate…
It was an easy online site to navigate and order .Took a little longer to arrive than expected but that just be down to xmas mail .All round no problems and no complaints .
14 de dezembro de 2025
Resposta da Japebo
Hi Gary, thanks for your review and 4 stars!
We’re glad the site was easy to navigate and ordering was straightforward.
And thanks for your patience with the slightly longer delivery time over the Christmas period — we really appreciate it.
Kind regards,
Mads – Japebo
Great product
Great product, delivered to New Zealand within a week. Has items not available to me at good prices.
5 de dezembro de 2025
Resposta da Japebo
Thank you for your great review!
We’re really pleased to hear that your order arrived quickly in New Zealand and that you found products at good prices that weren’t easily available locally.
Your feedback means a lot to us, and we hope to serve you again in the future.
Marina - Japebo
Resposta da Japebo
Hi Thao, thank you very much for your kind review!
We’re happy to hear you had a great experience and truly appreciate you choosing Japebo.
Best regards,
Mads – Japebo
No sign of order
Was a little nervous this company wasn't legitimate. Arrived today with thanks. Would recommend to others. Thanks
18 de novembro de 2025
Resposta da Japebo
Hi Stephanie, thank you so much for updating your review — we really appreciate it. 😊
We’re very sorry that the delivery time made you feel unsure at first, but we’re glad to hear your order has arrived safely now.
Thanks a lot for the recommendation, it means a great deal to us. If you ever need anything again, you’re more than welcome back!
Kind regards,
Mads – Japebo
Have not receive my purchase as yet!!
13 de novembro de 2025
Resposta da Japebo
Hi Barbara,
Thank you for your message. Your order #12142436 is still on its way and should be delivered within the next few days.
If it has not arrived within a few days, please contact us and we will be happy to help further. You can do that here: www.japebo.nz/contact-us
Best regards,
Team Japebo
Resposta da Japebo
Hello,
Thank you for your feedback! We’re glad to know that you found our ordering process simple and that delivery was fast.
Best regards,
The Japebo Team
very good comms and quick delivery
30 de setembro de 2025
Resposta da Japebo
Thank you for your good feedback!
We’re pleased to hear that you’re satisfied with both the delivery and the service.
We always strive to provide our customers with the best possible experience. If you have any questions or need further assistance, please don’t hesitate to contact us.
Have a great day!
Marina- Jabepo
Your communication was very prompt &…
Your communication was very prompt & kept up to date. Very much appreciated, thank you
11 de setembro de 2025
Resposta da Japebo
Hi Joan,
Thank you so much for your 5-star review! We’re delighted to hear you appreciated our prompt and clear communication. It means a lot to us – we always aim to keep our customers informed every step of the way.
Best regards,
The Japebo Team
Poor description led to waste of money…
Poor description led to waste of money purchase
29 de agosto de 2025
Resposta da Japebo
Thank you for sharing your feedback. We’re truly sorry to hear that the product description did not meet your expectations and that this led to a disappointing experience. We always strive to make our product information as clear and helpful as possible, and your input will help us improve. Please reach out to us directly so we can find a suitable solution together.
Mad mikes hearing aid parts
I found the companies website easy to navigate and use. The products are just as listed and good quality.
Fast delivery with items well packed.
11 de agosto de 2025
Resposta da Japebo
Hi Mike,
We greatly appreciate your detailed feedback. It’s wonderful to know you were happy with the website, the quality of our products, and the delivery service. Looking forward to you shopping with us again!
Best regards,
The Japebo Team
Solid experience
The right items shipped.
Shipped the day ordered.
Arrived ahead of schedule.
30 de julho de 2025
Resposta da Japebo
Thank you for your fantastic feedback! We’re so pleased to hear that the correct items were shipped quickly and even arrived ahead of schedule. It’s wonderful to know that everything worked smoothly from order to delivery. We look forward to serving you again!
Quick delivery
Quick delivery, excellent packaging, I liked the information in the website about compatibility with my hearing aids.
3 de agosto de 2025
Resposta da Japebo
Dear Gavin,
Thank you for your great feedback!
We’re delighted to hear that you appreciated the quick delivery, secure packaging, and the compatibility information on our website. Your satisfaction is very important to us, and we look forward to serving you again!
Good product but more could be added for the price I paid for it .
Most of the products I can use I am unsure about the cleaning tablets with my type of hearing aid for the moulds but i will see how it goes there could be a more detailed instruction manual on how to use the cleaning set maybe you could of put some batteries in there as well as Oticon wipes or spray as well as a set of brushes and tools for the price I paid
24 de julho de 2025
Resposta da Japebo
Dear Tammy,
Thank you for your detailed feedback!
We appreciate you taking the time to share your thoughts. We’re glad many of the products are useful for you and understand your concerns regarding the cleaning tablets and instructions. Your suggestions about including additional items, such as batteries, wipes, spray, and tools, are very valuable and will be considered as we work to improve our product sets. We hope you’ll still find the cleaning set helpful, and please don’t hesitate to reach out if you need guidance on using it with your hearing aid.
Resposta da Japebo
Dear Laureen,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
These are exactly what I wanted fast…
These are exactly what I wanted fast service
18 de julho de 2025
Resposta da Japebo
Hello Maxine,
Thank you so much for your kind review. We’re delighted to hear that you’re satisfied with both the delivery and the speed.
We truly appreciate your feedback and look forward to assisting you again in the future.
Kind regards
Marina
Great Phonak receiver replacement
The receivers on both L and R needed replacing. I thought of taking my hearing aids to a specialist however found yours on line and they are so easy to fit once you see how. Work well. Only comment is that the price does seem a little steep for what they are.
25 de julho de 2025
Resposta da Japebo
Hi Max,
Thank you so much for your 5-star review!
We're delighted to hear that the receivers worked well and were easy to fit once everything clicked into place. It's great that you were able to sort it out without needing to visit a specialist.
We appreciate your honest feedback regarding the price — we do our best to keep prices fair while ensuring we supply only original, high-quality components directly from the manufacturer.
If there's anything we can assist you with going forward, you're always welcome to reach out.
Kind regards
Per – Japebo
Resposta da Japebo
Dear ljcraignz,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
Quick posting and great pricing
14 de julho de 2025
Resposta da Japebo
Dear Carol,
Thank you for your good feedback! We’re pleased to hear that you’re satisfied with both the delivery and the speed. We always strive to provide our customers with the best possible service. If you have any questions or need further assistance, please don’t hesitate to contact us. Have a great day!
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.