Had the best time ever with the best tour guide EGY ! he was super patient and super down to earth and went out of his way to ensure we had our trip maximised. Brought us safely to and fro and recomme... Ver mais
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Veja o que dizem as avaliações
We are a group of friends and we did the 2N3D tour of mount Bromo and Ijien. JVTO team organized the trip in every detail and took care of us. The timing of the trip is well organized so that you get... Ver mais
A empresa respondeu
Awesome views, intensed packed back to back lack of sleep and multiple climbs to achieve and unlock the views. Great driver egi & Ijen crater guide andi, semeru & tempaksewu guide Sulin. Apprecia... Ver mais
A empresa respondeu
Great 4d3N trip in East Java! Our guide Sahril has excellent driving skills, delivering us to spots ahead of schedule and provides us with more time to sleep in this tight scheduled trip. Our Ijen gui... Ver mais
A empresa respondeu
Detalhes da empresa
- Operador de turismo
- também em
- Agência de turismo
- Serviço de escolta de transportes
- Serviço de transportes
Escrito pela empresa
In the chaotic and often unregulated world of adventure tourism, Java Volcano Tour Operator (JVTO) stands as a singular anomaly in East Java. We are not just a travel agency; we are the region’s only expedition specialist founded and led by an active Tourist Police officer, Mr. Agung ("Mr. Sam") Sambuko. This unique lineage defines everything we do. While other operators compete on rock-bottom prices, JVTO competes on peace of mind. Born from Mr. Sam’s years of experience protecting tourists and witnessing the gaps in local safety standards, JVTO was built to bridge the divide between wild, raw adventure and professional, verified security. When you book with us, you aren't just hiring a driver; you are engaging a team that operates with the discipline and logistical oversight of a security operation, backed by official government licensing (NIB 1102230032918). But safety is just the foundation; connection is the experience. We believe that a tour is only as good as the person leading it. That is why we don’t use random freelancers. Our team consists of local legends like Gufron, who doubles as a professional photographer for your memories; Rendi, our technical specialist for the arduous Ijen crater descent; and Pras, a driver whose safety record is as impeccable as his English. At JVTO, we trade in radical transparency. We will never promise you the "Blue Fire" if nature decides otherwise, nor will we hit you with hidden fees halfway up a mountain. We promise you a private, seamless, and deeply personal journey through the fires of Ijen and the mists of Bromo, knowing that behind every breathtaking moment is a rigorous infrastructure of safety watching your back. This is East Java, verified.
Informações de contato
Jl. Khairil Anwar No.102 A, Badean, Kec. Bondowoso, 68214, Bondowoso, Indonésia
- +6282244788833
- hello@javavolcano-touroperator.com
- javavolcano-touroperator.com
4,8
Excelente
64 avaliações
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Amazing experience
Amazing experience, we were only the two of us, not in a big group, that made the experience more unique. They took us to the best places, always a little away from the crowd
Our guideTaufik and driver Freud were super nice, the hotels were very qualitative, there was always some time to rest in the hotel after the hike, all the timing was perfect and everything was well planned
Best team ! Thank you
5 de outubro de 2026
Avaliação não solicitada
We did the 4-day / 3-night tour with…
We did the 4-day / 3-night tour with JVTO and we loved it! Before we left, Kawah Ijen was closed. But two days before the tour started, they announced it was reopening. The admin team changed our whole itinerary so we could visit Ijen. That was really great of them.
Holili was our driver and Guffron was our guide. Both were very friendly and always attentive to our needs. We were looked after from start to finish, and everything was very professional. We also had great chats with Guffron about local life and the best places to see. He took a lot of beautiful pictures and gave us amazing memories. Our trip wouldn't have been the same without them.
To sum up: 5 stars for the organization, 5 stars for the places we visited, and 5 stars for the human experience. We highly recommend this tour!
26 de setembro de 2026
Avaliação não solicitada
Had the best time ever with the best…
Had the best time ever with the best tour guide EGY ! he was super patient and super down to earth and went out of his way to ensure we had our trip maximised. Brought us safely to and fro and recommended us the best foods to try !! Really was the MVP of the whole trip and would recommend people to personally look for him as their tour guide ! thank you so much JVOT and EGY ! ❤️🙏🏽
21 de setembro de 2026
Avaliação não solicitada
100% recommended (bring warm clothes)
Unfortunately due to fires around the Bromo area we could not visit Mount Bromo crater rim nor the sea of sand. However they offer us an alternative plan, the king Kong hill trekking (absolutely stunning) and also reimbursed us the proportional part of the park entrance. Watching the sunrise from the king Kong hill was incredible beautiful. Our tour guide Egy was very nice and took amazing pictures of us. We visited as well the Madakaripura Waterfall I would totally recommend it. If I had to say something negative I think they should tell you what to bring on the trip as it was really cold watching the sunrise, bringing a headlamp during the trekking would had been useful and as well we didn't know beforehand that for the waterfalls we could had swim there so we didn't have our costume nor our water sandals so we had to rent a pair. Anyway I would totally recommend just make sure you have warm clothes with you for the night and sun glasses/protection for the way back. I want to thank Egy again for being such a wonderful guide.
13 de setembro de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear Irina,
Thank you for your thoughtful and detailed review. As a team led by Tourism Police personnel, guest safety and service quality are our #1 priority. We truly appreciate your understanding regarding the temporary closure of Mount Bromo Crater and the Sea of Sand due to the wildfire.
We're delighted that you enjoyed the alternative trek to King Kong Hill, the spectacular sunrise, and Madakaripura Waterfall. We're also pleased that the proportional refund of the Bromo entrance fee and our team's flexibility helped ensure you still had a memorable experience despite the unexpected situation.
A special thank you for recognizing Egy. He will be very happy to know that his guidance and photography made your trip even more enjoyable. We'll be sure to share your kind words with him.
We also sincerely appreciate your constructive feedback. Your suggestions about providing more detailed packing information are very valuable. We will continue improving our pre-trip guidance so guests know to bring warm clothing, a headlamp for early morning trekking, and swimwear or water sandals if they wish to enjoy Madakaripura Waterfall more fully.
Thank you for your trust and your recommendation. We hope to welcome you back to East Java one day so you can experience Mount Bromo Crater under normal conditions.
Warm regards,
Java Volcano Tour Operator
The best tour package to East Java!!
We were fortunate to join JVTO for a 3D2N trip to East Java. We had a busy schedule and wanted to cover Mount Bromo, Tumpak Sewu, and Madakaripura Waterfall within the weekend.
From the very first day we contacted them, they were incredibly supportive. Their website dashboard kept our itinerary updated, and they were very flexible in making changes according to our requests.
The tour itself was amazing, and the support we received throughout the trip was exceptional. Our assigned tour guide, Juan, was the best guide we could have asked for. Along with our driver, Indra, both of them were always punctual, professional, and incredibly helpful throughout the three days.
Juan speaks excellent English, which made everything so much easier for us. Plus, a really good photographer. He guided us everywhere we went, explained everything clearly, and even helped us avoid potential scams and tourist traps.
We were able to cover everything we had planned, and surprisingly, we even finished ahead of schedule.
Unfortunately, due to volcanic eruptions, our return flight was suddenly cancelled. We had to get back to Jakarta by the next day, and we had no idea what to do. Juan and Indra went above and beyond to help us. They safely helped us get to the Surabaya bus station and board a bus, which would have been extremely difficult for us without knowing the local language.
We are truly grateful for their support, especially during an unexpected and stressful situation.
I highly recommend JVTO’s travel packages. They are absolutely worth the money, and the service is genuinely professional from start to finish. If you are planning to explore East Java, I would definitely recommend travelling with them!
5 de setembro de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear Gimhani Uthpala,
Thank you so much for your heartfelt and detailed review. As a team led by Tourism Police personnel, guest safety and service quality are our #1 priority. We're truly honored that you chose JVTO for your East Java adventure and that we could be part of such a memorable journey.
We're delighted to hear that our booking process, online dashboard, and flexible itinerary helped make your trip smooth and enjoyable. It's especially rewarding to know that Juan and Indra exceeded your expectations with their professionalism, punctuality, local knowledge, and genuine care throughout the tour.
Your kind words about how they assisted you after your return flight was unexpectedly cancelled mean a great deal to us. Situations like these are exactly when our team strives to go beyond the itinerary and ensure our guests are safe and supported until they can continue their journey.
We'll be sure to share your wonderful feedback with Juan and Indra—they will be incredibly proud to know they made such a positive difference to your experience.
Thank you for your trust, your recommendation, and for taking the time to share your experience. We hope to welcome you back to East Java for another unforgettable adventure in the future.
Warm regards,
Java Volcano Tour Operator
Java vulcano tour
We are a group of friends and we did the 2N3D tour of mount Bromo and Ijien. JVTO team organized the trip in every detail and took care of us. The timing of the trip is well organized so that you get the most of every Moment spent on the island of Java. Our guide Rendi was the best, he gave us useful suggestion to enjoy the Hiking, also finding the best spot to enjoy the views. He is a great photographer too and we had great time!
11 de agosto de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear Sara,
Thank you for your wonderful review. As a team led by Tourism Police personnel, guest safety and service quality are our #1 priority. We're delighted to hear that you and your friends had such a memorable 3D2N journey to Mount Bromo and Ijen.
We're especially pleased that you appreciated the organization of the trip and the carefully planned timing to help you make the most of every destination. Rendi will be thrilled to know that his hiking tips, local knowledge, photography skills, and guidance helped make your adventure even more enjoyable. We'll be sure to share your kind words with him.
Thank you for your trust and for choosing JVTO. We truly appreciate your recommendation and hope to welcome you and your friends back to East Java for another unforgettable adventure.
Warm regards,
Java Volcano Tour Operator
Exceptional Guide & Driver Made My Trip Unforgettable
JVTO made my trip a very memorable trip. Both the guide (Taufik) and the driver (Fredi) were very warm and kind, easy to engage in conversation and know what they are doing. Not to mention they are very flexible and adaptable as well when the situation calls for it. They also made the trip very safe and being a local guide, they know the tricks and tips to avoid crowd and get the best shots / locations. Overall I really did enjoy this trip and I would definitely recommend them to everyone if they ever visit.
20 de agosto de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear Arnando Pakpahan,
Thank you for your wonderful review. As a team led by Tourism Police personnel, guest safety is our #1 priority. We're delighted to hear that your trip was such a memorable experience.
A special thank you for recognizing Taufik and Fredi. They will be happy to know that their warmth, professionalism, flexibility, and local knowledge made such a positive impact on your journey. We're also glad that their guidance helped you enjoy the best viewpoints while avoiding the crowds whenever possible.
Thank you for your trust and for recommending JVTO to other travelers. We truly appreciate your support and hope to welcome you back to East Java for another unforgettable adventure.
Warm regards,
Java Volcano Tour Operator
Vulvano and waterfalldrive whit a very friendly driver
We had a very friendly driver, he helped us and shared beautiful information.
It was a beautiful experience😍and dpots!!
30 de julho de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear Jacqueline,
Thank you for your lovely review. As a team led by Tourism Police personnel, guest safety and professional service are our #1 priority. We’re delighted to hear that you had such a beautiful experience and enjoyed the stunning volcanoes and waterfalls.
We're especially pleased that your driver’s friendliness, helpfulness, and local knowledge made your journey even more enjoyable. Your kind words mean a lot to our team.
Thank you for your trust, and we hope to welcome you back to East Java for another unforgettable adventure.
Warm regards,
Java Volcano Tour Operator
Best adventure ever!
Since the beginning of the adventure, I have been treated with the utmost respect and friendliness from my tour guide Fauzi and driver Freddy. They arrived early at my hotel for pickup and smoothly assisted me with every single step of the journey.
The experience itself was life-changing, exposing me to some of the most amazing sights I've ever seen, getting right up close and personal at the best times. The hotel transfers were well advised and good quality. The lunch spots were also amazing, and really reflected the placing of importance on sharing traditional culture, which was wonderful for a tourist from Australia like me!
24 de junho de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear Adrian Ngo,
Thank you for your wonderful review. As a team led by Tourism Police personnel, guest safety and service quality are our #1 priority. We're delighted to hear that your East Java adventure was such a life-changing experience.
Fauzi and Freddy will be thrilled to know that their professionalism, punctuality, and warm hospitality made such a positive impression. We're also pleased that you enjoyed the carefully selected accommodations, local restaurants, and the opportunity to experience Indonesian culture alongside the spectacular scenery.
Thank you for your trust and for choosing JVTO. We truly appreciate your recommendation and hope to welcome you back to East Java for another unforgettable adventure.
Warm regards,
Java Volcano Tour Operator
Professional driver and guides
Professional driver and guides! From transportation, accommodation, to the agreed tours were all smooth and hassle-free!
21 de junho de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear Kim Lompot,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional standards are our #1 priority. We’re pleased to hear that everything—from transportation and accommodation to the tour arrangements—was smooth and hassle-free.
We truly appreciate your support and are glad our team helped make your East Java experience enjoyable.
Warm regards,
Java Volcano Tour Operator
Very well organised tour
Very well organised tour. The driver and guides are very friendly and professional, giving us all the details we needed for the trip and always punctual. Special thanks to my driver Yandi!
5 de junho de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear Leon Wong,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional standards are our #1 priority. We’re pleased to hear that the tour was well organized and that our driver and guides provided clear information, punctual service, and professional support throughout the trip.
A special thank you for recognizing Yandi — we will be sure to pass along your kind words to him.
Warm regards,
Java Volcano Tour Operator
Awesome views
Awesome views, intensed packed back to back lack of sleep and multiple climbs to achieve and unlock the views.
Great driver egi & Ijen crater guide andi, semeru & tempaksewu guide Sulin. Appreciate the safe and happy trip.
Accommodations are ok, just a little tad noisy for the first few with poor sound proving.
6 de junho de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear L H,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional service are our #1 priority. We’re glad to hear you enjoyed the incredible views and had a safe and enjoyable journey with Egi, Andi, and Sulin.
We also appreciate your feedback regarding the accommodation. Your comments about the noise levels and soundproofing have been noted and will help us in evaluating future accommodation selections.
Thank you for choosing us, and we hope to welcome you back to East Java in the future.
Warm regards,
Java Volcano Tour Operator
We did 3D2N tour with Ijen
We did 3D2N tour with Ijen, Bromo and waterfalls. The trip went smoothly, accommodation was nice. Our guide made best efforts to accommodate our dietary requirements and stopped at the beach for us to have lunch which we really appreciated.
Main criticism is that we were told Ijen blue fire was not accessible because of government and industry dispute and that it has been the case for months. The website does not mentions this at all and we were only told this the night before. I have highlighted this with the company, but have not heard back.
Second point, that has been resolved after highlighting it to JVTO was that the itinerary included dinner on first day, but we were told to buy our own. We got dinner on day 2 instead. Half of our group unfortunately already had some food before that so it wasn’t utilised and not well communicated.
Overall, good experience but a bit tainted by these issues.
20 de maio de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear Baruš Křivánková,
Thank you for taking the time to share your feedback. As a team led by Tourism Police personnel, guest safety and service quality are our #1 priority.
We sincerely apologize for the miscommunication regarding the included dinner. After the issue was brought to our attention during the trip, we arranged the dinner in Bromo as a replacement. We understand that this was not communicated clearly and appreciate your feedback, which helps us improve our coordination and guest experience.
Regarding the Ijen Blue Fire, we also apologize for the disappointment. Access to the Blue Fire viewing area inside the crater is currently subject to government regulations and operational policies, not only weather conditions. Following feedback from guests including yours, we have updated our website and tour information to clearly explain that Blue Fire access depends on the latest regulations and access permissions at Ijen Crater.
We are glad to hear that you enjoyed the overall trip, accommodations, and the efforts of our team to accommodate your dietary requirements. Thank you again for your honest feedback, as it helps us continue improving our services.
Warm regards,
Java Volcano Tour Operator
Great 4d3N trip in East Java
Great 4d3N trip in East Java! Our guide Sahril has excellent driving skills, delivering us to spots ahead of schedule and provides us with more time to sleep in this tight scheduled trip. Our Ijen guide Juan also provides great support to us when we face the challenging terrain for Ijen. In addition, both of them are great photographers, actively taking photos for us in any great spots and provide us with memorable photos for the trip. 5 star experience!
21 de maio de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear Anson Nam,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional standards are our #1 priority. We’re glad to hear your 4D3N East Java trip was smooth and well managed.
Sahril will be pleased to know you appreciated his driving skills and time management, and Juan will be happy to hear his support on the challenging Ijen terrain made a difference. We’re also glad the photos helped capture memorable moments from your journey.
Thank you for your trust and 5-star rating.
Warm regards,
Java Volcano Tour Operator
First time hiking experience
First time hiking and guide Kiki and Darry was very friendly and experience and really enjoyed our trip a lot!! They were smooth with their planning and know exactly what to do which makes the entire trip very enjoyable and plesant. Our last day waterfall hike’s tour Sulis was also very nice and experience when bringing us around the waterfall and take great videos and even edited the video for us
30 de abril de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear Zhuangsiew Mok,
Thank you for your 5-star review. As a team led by Tourism Police personnel, guest safety and professional standards are our #1 priority. We’re glad to hear your first hiking experience was enjoyable and well planned.
Kiki and Darry will be happy to know their friendliness and experience made the trip smooth and pleasant. We’re also pleased that Sulis provided a professional and memorable waterfall experience, including the videos.
We appreciate your trust and hope to welcome you again in East Java.
Warm regards,
Java Volcano Tour Operator
Kiki & Terry were lovely guides &…
Kiki & Terry were lovely guides & transport during our stay. They took care of our needs & accomodated our requests well. Will recommend them!
30 de abril de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear John,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional service are our #1 priority. We’re pleased to hear that Kiki and Terry took good care of your needs and accommodated your requests throughout your stay.
We appreciate your recommendation and your trust in our team.
Warm regards,
Java Volcano Tour Operator
Kiki and Derry made the whole…
Kiki and Derry made the whole experience really enjoyable. Service was excellent, vibes were immaculate, and were really accomodating with our requests. 10/10
1 de maio de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear Yong Xiang Leow,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and service quality are our #1 priority. We’re glad to hear that Kiki and Derry made your experience enjoyable and accommodating, with excellent service throughout the trip.
Your 10/10 feedback means a lot to us. We appreciate your support.
Warm regards,
Java Volcano Tour Operator
We just got back from an incredible…
We just got back from an incredible East Java tour with JVTO and we're still buzzing! 4 days, 3 nights of pure magic - Tumpak Sewu, Mount Bromo, and Ijen Crater were breathtaking. Huge shoutout to guide Taufik and driver Joyo - you guys were amazing, made the trip stress-free and super fun 😊. Hotels, food, and the whole expedition exceeded expectations. They were super professional and went above and beyond to make sure everything we asked for was taken care of. Me and my husband are absolutely thrilled and we totally recommend JVTO for an epic, hassle-free adventure!
31 de março de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear Akshita Reddy,
Thank you for your wonderful review. As a team led by Tourism Police personnel, guest safety and professional standards are our #1 priority. We’re delighted to hear that your 4D3N East Java tour to Tumpak Sewu, Mount Bromo, and Ijen Crater exceeded expectations.
Taufik and Joyo will be very happy to know their support made your trip stress-free and enjoyable. We truly appreciate your trust and recommendation.
Warm regards,
Java Volcano Tour Operator
Taufik our guide has been great
Taufik our guide has been great. Hiked up mount ijen with a 12 and 15 years old in the wee hours of morning. For those with children, you will know it is not easy.
Taufik ensure all briefing is always done prior to all trips and flexible with timing.
When i wanted to eat local durians, he even we dropped by a well known durian stall to ensure we had it before we left!
15 de março de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Thank you so much for your kind review, Kevin! ⭐⭐⭐⭐⭐
We’re very happy to hear that you had a great experience with Taufik. He always tries his best to make sure every guest feels well prepared and comfortable during the trip, especially for early hikes like Mount Ijen.
It’s great to know you enjoyed the local experience as well, including the durian stop!
We truly appreciate you choosing Java Volcano Tour Operator. 🌋
Nice trip! Anjas is a professional tour guide
Anjas is a professional tour guide! Safe and responsible! With good English to communicate, easy to understand:) If I come again, I will find him to bring me~ hehe:D He will take lots of photos and videos for you as well! What a great trip in East Java!
13 de março de 2026
Avaliação não solicitada
Resposta da Java Volcano Tour Operator
Dear Ivan So,
Thank you for your review. As a team led by Tourism Police personnel, guest safety and professional standards are our #1 priority. We’re pleased to hear that Anjas provided a safe, responsible, and enjoyable experience, with clear communication and great support throughout your trip in East Java.
We will gladly arrange Anjas again for your next visit. Thank you for your trust.
Warm regards,
Java Volcano Tour Operator
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