JayWay Travel Avaliações 

This was such an amazing experience . my husband and I are traditionally avid trip planner s , but Greece was a little intimidating for us to plan . Therefore we utilized jayway , it was perfect . Every detail was planned and went off without a hitch : every tour , every transfer , every hotel , every meal . I’ll never go back to the hassle of planning myself !

I happened to stumble upon JayWay Travel online. I was planning to take a trip to Italy and decided to seek their assistance. During my life I have lived in Italy for a year and I have travelled there at least 4 more times. JayWay was amazing. They helped guide me on my trip concerning best places to travel. They arranged for transfers to and from all airports. They set up daily excursions; each one was better than the next. They helped choose my hotels. They offer 24 hour support when you are in Europe and also during the preparation stage of your trip. They give great advice on tipping and other helpful hints. If I take another trip to Europe I will use them again. I will admit to being skeptical at first abouit JayWay because I had never heard of them, however, they were 100% spot on from beginning to end.

The personalized service is second to none. JayWay just doesn't put together a trip, they ensure the memories of a lifetime. They are responsive, flexible and thoroughly professional. We will happily continue to work with JayWay.

Our JayWay Travel experience was outstanding—everything was thoughtfully arranged, and we felt completely safe and supported every step of the way. As first-time Italy visitors, we truly appreciated the personalized guidance that made exploring Italy feel effortless and enriching.

JayWay has always been reliable and very helpful in the planning and during the trip. The tours they recommend are always very well done. Our local representative has been available for questions and concerns during every stop of our trip.

JayWay Travel provides travelers with the best hotel options, excursion opportunities, and customer care. They provide seamless, professional service while allowing you to plan your own adventure. We have traveled twice using this company (Croatia, Italy, and Greece), and they exceeded our expectations everyday.

JayWay was just about the best travel arranger I have ever used. They organized a private tour to the Balkans for a friend and me. It was flawless!! Great hotels, guides, drivers, itinerary--everything.

Our trip to Poland and Lithuania was perfect in every way. From the very 1st step when we contacted Jay Way they were with us every moment until we finally came home. I cannot recommend them more highly than I have. Their guides, their drivers, their presence, their hotels, their staff, every single one was exceptional.

We traveled to Croatia. JayWay Travel did a great job with our itinerary. It was very detailed and easy to read and use. It featured wonderful recommendations such as restaurants and additional excursions. The hotels were top notch as well.

We tailored a 20 day trip to Spain and Portugal in Sept/Oct 2025 and have nothing but good things to say about JayWay Travel. Everything was absolutely seamless, and our local representative was very accessible and regularly checked in with us to make sure everything was going smoothly. We absolutely 100 % recommend JayWay Travel!

From planning the trip to implementation, totally outstanding. No matter how many changes we asked to have made, everything was done with immediate answers. We had a vision, JawWay made it work. We additionally had a flight cancellation that caused a four day interruption in our trip. JayWay agents helped us manage this airline disaster.

The JayWay team set up a great trip with different options for hotels, pre-arranged transport for the critical transfers, and wonderful tours included plus many others available; most were small or medium sized- one was just the 2 of us! Elena set up t trip and guided us thru requirements; Georgina, the Italy contact was spot on with suggestions. We'll try JayWay again!

Great service, communication, flexibility, and planning. Each aspect of the trip JayWay planned was premium.

We learned of JayWay Travel from a colleague at work. I saw her beautiful pictures from her trip to Croatia and had to know who her travel company was. After working with Elena to plan a custom trip to Italy, we knew were chose the right travel company! She helped us plan a trip that was just right for us and our entire experience from beginning to end exceeded our expectations!! Our Italy contact, Lorenza, made sure every detail was taken care of every day! She even provided a sweet surprise for us on our anniversary! Each of our accommodations were gorgeous and the daily excursions were so much fun because they use local contacts with immense knowledge of the area. Each tour guide went above and beyond to ensure we had an unforgettable experience. Private transfers, private tours, warm and friendly hosts and continuous support throughout our trip made for a perfect European holiday! We cannot wait to plan our next trip with JayWay Travel!

Jayway provided the best possible Honeymoon I could ever imagine. Everything was perfect from our first contact to the end of our trip. I can't even count how many positive things they did. I would never consider using anyone else.

Our "bucket list" trip was centered around experiencing the official Oktoberfest in Munich, Germany which we supplemented with a tour of World War 2 historical sites of Hitler's Third Reich. JayWay coordinated all the local tour guides, hotels, transportation, and followed up daily to ensure we were maximizing the journey. Unforgettable!

I used them for first time in September for a trip to Rome, Florence, and Venice in Italy with my wife. It was one of the most stress-free and fun vacations I have ever been on. Everyone at JayWay was helpful, responsive, and friendly. The companies and tour guides they also partnered with were all fantastic too. I will continue to use JayWay for any of my future European adventures.

Jayway built us an incredible, once in a lifetime trip! My dad wanted to spend 10 or so days in Italy, with specific cities in mind but very open to the itinerary. He looked at several companies where you spend the whole trip with 20 other people and are set to the items on their schedule but someone suggested Jayway and I'll be forever grateful they did. Jayway built us a custom tour, gave us space to add any events we wanted, let us choose our hotels with their wonderful list of suggested options, all for the same price as the big groups. We had a mix of private and small group tours, airport and train transfers, and we had a local representative who helped with any last minute changes on our end or a tour companies. We had flight delays and they adjusted our airport pick up. We had a tour be delayed and they alerted us the day before and provided us with new information. We were never locked into anything with Jayway and after an initial deposit (that could be broken up between as many people as we wanted), we could pay for the trip at our own leisure and not locked into payment schedules. My dad and I (35) had never been on a trip together and it was so easy to blend our travel styles together with what Jayway set up for us!

So I will be honest and say that we did our trips with Jay way quite awhile ago. But we remember them very fondly and would like to talk about our experiences. I must’ve read something in the paper and I sent an email I think to Jayway and didn’t think anything of it. A short time later I got a phone call from America and being in Australia and having forgotten that I’ve sent that email I thought it was a dodgy call. Anyway, it turned out to be Jay himself ringing so that’s how early it was in the companies formation.. at that point I don’t think he had set travel routes that could be rejigged to suit the customer. It was just that Jay asked me where we had wanted to go and I had a vague idea, only because I’ve been to Croatia on a cruise ship and it just look wonderful to me.. so after a long chat and some helpful advice from him ,he did get back to me after awhile ,and come up with a really good comprehensive tour for us. Obviously there was a bit of tweaking here and there… and I’ll be honest. I really didn’t know how it was going to go…. But we decided to go ahead.. so from being picked up from the airport to being taken to Dubrovnik and walked to our apartment, we met the local contact there.. a lovely girl that gave us all the paperwork and all the information that we could require. So everything seemed fantastic and we had a great time and we had arranged day trips to Montenegro and also Bosnia which we did with a couple of free days at Dubrovnik.. then we had a meeting point to catch a bus to go to split… we had a half day there before getting on the ferry… to be honest, we had to meet the gentleman who had our tickets and we couldn’t find him… and then discovered him at the boat near the door to get on… this was before I had a mobile phone( luckily the girl in Dubrovnik gave us a phone which was very handy on a couple of occasions) so we caught the ferry to Hvar from split.. then we were picked up and taken to our accommodation at the top of the hill with the most amazing view out over the water back towards Croatia. We had organised one day trip with a gentleman and he picked us up out the front and the other days we had free.. then the ferry back to split where we moved to the next suburb along togir I think it was called.. we had an overnight stay there and then we picked up the car that we were hiring.. all organised by Jay.. therein lay the problem for us.. we had never used one of those thingo’s in the car that showed you where to go.. had no idea what to do. It took us ages to leave that little town. Eventually we got there.. but they drive on the different side of the road to us in Australia ,and my husband would drive with one set of wheels on the nature strip and one set of wheels on the road and he just could not fathom it out… not the sharpest tack! Anyway, we did stop at a couple of places for a couple of days and some of them were amazing. Some of them- I was a little bit ill so I didn’t appreciate how beautiful they were.. and when we finally got to lublyana ….. we rang using the mobile phone and organised for the car to be picked up because it was just useless for us… and because he was driving so badly we had a semi flat tire most of the time and solely our fault. So we asked for the car to be picked up and we just got around by ourselves.. but we saw amazing things and had a really good time sometimes a little stressful but mostly 90% of the time was just fantastic.
So the next time we went withJayway - it was a little bit different because a gentleman by the name of Charles looked after us and they pretty much had sort of set tours… but were happy to tweak them to suit us. So we came from Russia to Finland and then caught the ferry over to Estonia…. From Finland to Vilnius was all with Jayway. Some of the travelling was by ferry ,some by bus ,which was outstanding.( first class seats in the bus one seat to each side with your own TV and little fridge with drinks and stuff like that.) other times we had a private driver to take us between cities.. and at each city we had a 3 to 4 hour walking tour with a local guide to familiarise ourselves with the place before we stayed a few extra days.
An absolute highlight of our travelling career.. both of those tours. I can thoroughly recommend this company and I’m sure they just as good as when we used them… why haven’t we use them again?.. for some reason we seem to have got interested in cruising but I would definitely go with them again. Should the opportunity arise!

Without the help of Jayway, we would've never discovered this amazing bike trip!! Highly recommended, and not to be missed if you want to see the countryside in beautiful Croatia.