Great gym got loads of equipment and genuinely no downsides. Has a sauna which I have never seen be full and unlike many other gyms has a t bar row which is a massive bonus. The 16+ requirement is abi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Great gym got loads of equipment and genuinely no downsides. Has a sauna which I have never seen be full and unlike many other gyms has a t bar row which is a massive bonus. The 16+ requirement is abi... Ver mais
A empresa respondeu
I have returned to JD Gym again in late December 2025 first time since April 2025. It has actually improved by being a lot cleaner than before in the Male Changing Room plus Sauna, the four times I ha... Ver mais
A empresa respondeu
I am 74 year old and my daughter supervises me at the gym. On my registration, I was told she will be allowed to come in and help me but will have to be filling out the health and safety form. This is... Ver mais
A empresa respondeu
Gym is great, clean, comfortable and well equipped. The only place in the men's changing room to shave has a mirror with the urinals directly behind which is not ideal for shavers or people peeing. A... Ver mais
A empresa respondeu
Escrito pela empresa
Trimdon Street Retail Park, SR4 6AA, Sunderland, England, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to join and very helpful staff
Also great facilities throughout the gym
Very clean

Resposta da JD Gyms - Sunderland
The men's changing rooms are totally unacceptable the smell makes me want to throw up I'm glad I train at the middle of the night so I don't have to use them the equipment is really good staff cart really sat

Resposta da JD Gyms - Sunderland
Ripped equipment, pads for leg extension not changed in 4 months… nothing is changing and the answer is always this same (next week)…

Resposta da JD Gyms - Sunderland
Lots of equipment and space. I've been at a variety of times and have managed to get what I wanted done. I've done a class and loved it. I like the QR code entry and like the idea of the 24hours opening. Only downside is there is a bit of a dodgy smell outside the locker rooms. It seems like it's quite localised to that area (the rest of the gym doesn't have this smell) and seems that they're aware and are trying to resolve it. It genuinely hasn't massively impacted my experience, but would be a nicer experience if this was resolved.
Men are a bit creepy and make you feel uncomfortable by watching you in the mirrors whilst making it obvious , staff are lovely tho
The facilities at JD gym are exactly what you would expect for a gym and they are fairly clean and tidy. If I did not need to cancel (change in circumstances has left me unfortunately too short on time for now and I'm not sure when this will change) this review would be higher.
My advice - if you wish to leave the gym DO NOT follow their cancellation process, just cancel your direct debit. If you are iffy on cancelling direct debits then request to freeze your membership and then apply to cancel before that runs out. Beware that if you do follow their process (as I did) you will find they will rob you of another month's charges before they will cancel your membership. (I requested to end my membership on 1st September and I now find myself as being a member until 17th October despite me telling them I will not be using the gym at all - they took the additional payment for another month on 18th Sept, well after I'd requested to cancel and cited that they require 30 days notice even though I am apparently not on a contract and had I not followed their process I would not have been charged this.)
Personally I find this absolutely shocking customer service and it does mean that when my circumstances do change I will not be rejoining JD.

Resposta da JD Gyms - Sunderland
It’s a very good gym company with lots of good equipments. I feel pumped right now

Resposta da JD Gyms - Sunderland
1st time in a jd gym and my first interaction with a jd member of staff made me feel welcome and looking forward to my induction. Everything was explained to me and helped me make joining an easy process.

Resposta da JD Gyms - Sunderland
Finished work at 1am went to train at 2am but noticed there was no changing rooms to get changed out of my work clothes so had to leave. A place to get changed and maybe showers in between 12-5am would be perfect for me as my shifts I don’t finish till after 12am

Resposta da JD Gyms - Sunderland
Great facility, but strange smell in men’s changing room … is it just the men overdosing on lynx ?

Resposta da JD Gyms - Sunderland
Great gym. I go during quiet times so it's relaxed. Good choice of machines and plenty of them. As I say I go when it's quiet so never have a problem. Also the changing rooms are great showers are clean and tidy and a fabulous sauna👍

Resposta da JD Gyms - Sunderland
My experience so far at JD Gyms Sunderland has been great.
All machines are working great, and the staff here are ever ready to assist you.
So far, it's been great and I hope it stays that way.

Resposta da JD Gyms - Sunderland
People not putting weights away & sitting on machines texting while your waiting to use machine

Resposta da JD Gyms - Sunderland
Excellent facilities, friendly people and lots of machinery and also a sauna

Resposta da JD Gyms - Sunderland
Very well thought through workout. Timely advice from knowledgeable and polite instructor. Very happy!

Resposta da JD Gyms - Sunderland
Staff very friendly and helpful gym is nipping clean 👌

Resposta da JD Gyms - Sunderland
Really helpful with our rejoin
Explained how everything works with direct debit and entering gym

Resposta da JD Gyms - Sunderland
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.