I love my local JD Gym! The setup is excellent, the staff are friendly and helpful, and having access 24/7 is by far the biggest selling point for me over other gyms. My absolute favorite amenity is... Ver mais
A empresa respondeu
West Bromwich Ringway, Sandwell Centre, B70 7QS West Bromwich, GB
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I love my local JD Gym! The setup is excellent, the staff are friendly and helpful, and having access 24/7 is by far the biggest selling point for me over other gyms. My absolute favorite amenity is... Ver mais
A empresa respondeu
The person who dealt with cancellation of memberships was very helpful and made the cancellation process very straightforward without any further delay or inconvenience. He also welcomed my future re... Ver mais
A empresa respondeu
Customer service is above average. I was at the door searching email sent from JD gym as to how to get inside. A member of staff observed what was going on and assumed I needed help. She opened the do... Ver mais
A empresa respondeu
Terrible customer service. Avoid at all costs! Beware there is a terrible cowboy parking company called Bank park who control the car park at the gym. Staff at JD gyms are uninterested when you get a... Ver mais
Escrito pela empresa
West Bromwich Ringway, Sandwell Centre, B70 7QS, West Bromwich, Reino Unido
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West Brom branch :
Great aesthetic and locker room areas, however feel like the AC is not working enough feels really hot in there all the time and over crowding is insane from 4:30 PM on weekday.
Women’s gym could be expanded such as the studio space and weights area.
PT having private session to be mindful of other users. Turning off the studio lights to dark mode for your client 🤔 I would see this as inconsiderate of others in the studio who are also training who would prefer to see the equipment they are using.

Resposta da JD Gyms - West Bromwich
The amount of equipment and it's overall environment. However some of the equipment was broken but overall its a great experience

Resposta da JD Gyms - West Bromwich
Very clean. I tried to go Early in the mornings. There is also a female section separate and that's good.

Resposta da JD Gyms - West Bromwich
Customer service is above average. I was at the door searching email sent from JD gym as to how to get inside. A member of staff observed what was going on and assumed I needed help. She opened the door and I showed her the welcome mail. She checked on her device, saw my registration was completed and realise I didn't download the app.

Resposta da JD Gyms - West Bromwich
I signed up for JD Gyms thinking it’ll be amazing compared to my previous gym (simply gym) because I had trained at Brierley and thought this was the standard across all of the gyms but now I’m thinking about going back to simply gym because a lot of the time the machines at JD Gyms West Brom are broken. The equipment is starting to show a lot of ware and needs some refurbishment.

Resposta da JD Gyms - West Bromwich
Amazing vibe with amazing machines, don’t have to wait long to have a go.

Resposta da JD Gyms - West Bromwich
It's been a week joined and I've come from puregym. It's a beautiful gym and the sauna is amazing.

Resposta da JD Gyms - West Bromwich
Love the lay put go the ladies only gym and the facilities. best advice from my daughter, who is already a gym member.

Resposta da JD Gyms - West Bromwich
I am shocked for a jd gym that this gym is not good at all , it's busy which isn't the issue it's they don't have enough equipment or attachments for how many people they allow in. The people who do the classes haven't even done that class before let alone taught it

Resposta da JD Gyms - West Bromwich
On the 5/12/22 at around 14:15 the showers were out of order. They didn’t warn us or tell us of this news via email or any other communications to warn us before hand. Only way to finding out was when arriving to go into the showers with a notice paper on the shower doors saying out of order. A very disappointing experience

Resposta da JD Gyms - West Bromwich
The Personal trainer Leon excellent and professional.

Resposta da JD Gyms - West Bromwich
Did a circuit class, 2nd time with the trainer, really good 30 mins

Resposta da JD Gyms - West Bromwich
The service i recieved when I first came to JD gym was rubbish.
I say this because i am a new member and i wasnt aware i had to scan a code to get in.
I was told by member of managment when i come into the gym to get a free day pass, i then asked the black male member of staff he said no.
He then said have i registered my car i said no how do i do it, I had to figure that out myself as i didnt know the screen was on the wall instead of showing me he pointed to it.
The member of staff (black male)was sat at the front to busy on his phone not a care in the world, I was ringing the bell over and over again he couldnt care.
I myself then asked a member of the gym (english girl) how do i get in she said theres someone there then a asian guy came out of the gym (member) and he said that someone is there which there was he then let me in.

Resposta da JD Gyms - West Bromwich

Resposta da JD Gyms - West Bromwich
Too many people. Less open space. Not enough lockers. A/C Not working properly. Entrance only 2 doors one for entry and one for exit. 5 or 6 doors needed for entry and exit.
Only good thing so far is Sauna that is good.

Resposta da JD Gyms - West Bromwich
Awesome massive gym with lots of machines and equipment and a great ambience.

Resposta da JD Gyms - West Bromwich
money went out my account when i cancelled my membership two weeks before.

Resposta da JD Gyms - West Bromwich
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