JD Gyms - Wolverhampton Avaliações 

330
O TrustScore é 3.5 de um total de 5

3,7

Stafford Street, The Peel Centre, WV1 1NT Wolverhampton, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Had my first session this morning (Wolverhampton)having signed up last week, iv been to quiet a few gyms beeing a PT but I found this gym very clean ,different and welcoming so many equipment to... Ver mais

Avaliado com 1 de um total de 5 estrelas

Went to the gym at 9:00 PM expecting it to be quieter, but it was still extremely crowded. I had to wait for almost every machine and exercise, which made the workout much longer and less enjoyable. T... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My experience has been amazing and everyday with my PT Marlene Mcintosh gets better. When an instructor personalise your training and advises you on diet, supplements that I had no idea in 21 days... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First time at the gym today and took part in Marlene's spin and LBT classes. Absolutely fantastic for all levels! She's incredibly motivating and pushes you to do your best but also allows you to go a... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Academia

Sobre JD Gyms - Wolverhampton

Escrito pela empresa

https://help.jdgyms.co.uk/support/home

https://www.jdgyms.co.uk/view-gyms/

https://www.jdgyms.co.uk/faq/

https://www.jdgyms.co.uk/app/

FITNESS JUST GOT SERIOUS:

At JD Gyms, we believe that fitness should be accessible and affordable for everyone. Our gyms offer state-of-the-art equipment and expert training support in a welcoming and inclusive environment.

Whether you're a seasoned athlete or just starting your fitness journey, our friendly staff are here to support you every step of the way. With no contract memberships, affordable prices, and locations across the UK, JD Gyms is your one-stop-shop for reaching your fitness goals. Join us today and become a part of our community!

We offer no contract memberships in our stylish, affordable gyms. Memberships from just £21.99 a month includes all classes, contactless access through our app with multi site memberships now available!

You can find us by visiting www.jdgyms.co.uk

Informações de contato

  • Stafford Street, The Peel Centre, WV1 1NT, Wolverhampton, England, Reino Unido

  • 1902229935

3,7

Bom

O TrustScore é 3.5 de um total de 5

330 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,7

Todas as avaliações

(330)

4.512 avaliações nos últimos 12 meses

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Avaliado com 2 de um total de 5 estrelas

Broken equipment

Use to be very good but now half the equipment is broken.

29 de março de 2025
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

Hello Ricky - Thanks for leaving us some feedback. Sorry if we have some equipment out of order at the moment, we're working to get that back in action as quickly as possible!
The JD Gyms Team 💚

Avaliado com 2 de um total de 5 estrelas

Improve to behaviour

Improve to behaviour

22 de março de 2025
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

Hi there

Thank you for your review.

If you'd like to give specific information, we can look into this for you. You can email the club manager directly on wolverhampton@jdgyms.co.uk and they can assist you further with any issues you've been experiencing.

Best wishes
The JD Gyms Team

Avaliado com 1 de um total de 5 estrelas

Terrible complaints procedure

Hi Allegedly one of the General Manager is asking women to train from his house as he does crossfit from his garage at home. He only seems to approach women only Allegedly. if he does report him to Alun Pullock he is on Linkedin. As for classes never on time teachers changing all the time, and allegedly only certain people are targeted when training with friends are being accused of private PT sessions. If you have any concerns contact Alum Pullock via Linkedin. He will be more helpfull and sure they will invesitigate your concern..How can you never seem to Keep.your Yoga Teachers or any others maybe you should treat people with respect No wounder your struggling to find Yoga Teachers...i dont think anyone in the Yoga community wants to work for you. As for your abusive texes and being a big man via tex and being to big to apologise all i will say oh dear. more than happy to add..photos and screen shots of abusive tex and screen shots of staff stalking behaviours on whatspp when is should be a professional group futher more copying peoples signature to the point where it wss reported to the Police.. Disgusting as for your comment reach out to us directly would you like me.to put the screen shots and emails sent to.the gym and management? And your texes???

20 de agosto de 2024
Avaliação não solicitada
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

Hi there

We encourage you to reach out to us directly so we can address your concerns further. Please email wolverhampton@jdgyms.co.uk

Best wishes
The JD Gyms Team

Avaliado com 5 de um total de 5 estrelas

its a quite nice and peaceful gym .

its a quite nice and peaceful gym ., i found no issues till now its my 7 day so yeah i find it quite nice and a mannerful gym with A1 equipments but the only thing is the monthly fee .....
want me and more of my fellows to be reduced so badly bec now we are paying like 27.00 £ we want it to make a students offer for under 21 years old. The offer should say that under 21 its a 18-20£ please bec we are students and cant afford that much ., thanks

26 de fevereiro de 2025
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

Hi there

We appreciate your kind words about our gym and its facilities. We're glad you're enjoying the peaceful atmosphere and high-quality equipment.

Best wishes
The JD Gyms Team

Avaliado com 5 de um total de 5 estrelas

Great Gym

Adequate parking and gym equipment.

25 de fevereiro de 2025
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

Hi there

We appreciate your kind words and are glad to hear you found the parking and gym equipment adequate.

Best wishes
The JD Gyms Team

Avaliado com 5 de um total de 5 estrelas

I love this area.

23 de fevereiro de 2025
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

We're so glad you enjoyed the area!

Best wishes
The JD Gyms Team

Avaliado com 1 de um total de 5 estrelas

I decided to try out JD gym to see if…

I decided to try out JD gym to see if it offered better facilities than my current gym, PureGym. The fact that it’s advertised as a 24-hour gym was a major selling point, but unfortunately, my experience was disappointing from the moment I signed up.

The sign-up process was simple enough, but I encountered issues logging into my account. Despite using the correct credentials, I kept getting login errors, and even after trying to reset my password, I never received an email (not even in spam).

When I finally accessed my account, I went to the gym at my usual workout time (1:30 AM) and immediately struggled to enter due to an unresponsive QR code scanner. Once inside, I headed to the changing rooms—only to find out they were locked from 12 AM to 5 AM. The only way to get the access code was through the website, not the app, which was both inconvenient and unnecessary.

Frustrated, I decided to leave, but even that wasn’t straightforward—the QR scanners at the exit didn’t work properly, making it difficult to leave. To top it all off, as I was finally exiting, I noticed a sign stating that the car park offers 3 hours of free parking, but you need to register your car. Since I couldn’t re-enter, I had no way to do so, and now I’m concerned about being fined.

Overall, this experience was a complete waste of time, and I wouldn’t recommend this gym. I’ve requested a refund for my £10 joining fee since I wasn’t able to use any of the facilities. Hopefully, they address these issues, but for now, I’ll be sticking with PureGym.

I'm still also waiting for any sort of response to my support ticket and since I've received nothing from their support I have since sent a cancellation form which also has yet to be acknowledged.

25 de fevereiro de 2025
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

Hi there

We understand your frustration with your recent experience at our gym. It's clear that your expectations weren't met, and we sincerely apologise for the inconvenience and disappointment you encountered.

We take all feedback seriously and are committed to continuously improving our services. We're looking into the issues you raised, including the login problems, the access restrictions during your preferred workout hours, and the difficulties with the QR code scanners. We're also investigating why you haven't received a response to your support ticket and cancellation form.

We appreciate you bringing these matters to our attention and will use your feedback to enhance our operations and ensure a smoother experience for all our members.

Best wishes
The JD Gyms Team

Avaliado com 1 de um total de 5 estrelas

Overall poor experience

First time I have visited your gym & there was no one available to show me around. I found the changing rooms to be a mess & unclean & the gym was very busy meaning I could not use any of the machines I wanted to.

20 de fevereiro de 2025
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

Hi there

Thank you for leaving us a review. If you wish for an induction to the gym, you can arrange this with the team directly. Please feel free to drop an email to the gym or give them a call and a member of the team will be in touch.

All contact information can be found on our website.

Best wishes
The JD Gyms Team 💚 

Avaliado com 1 de um total de 5 estrelas

Fraudsters

Fraudsters. Cancelled my membership after paying my final month membership. got sent an email to say my payment has been collected and i have access to the gym for the rest of the month. arrived at the gym and was refused access. emailed to query and got told i haven’t paid the fee although i have, and have proof from payment plus the email. disgusting robbing fraudsters. whole gym should be shut down all they do is take take take young and older peoples hard earned money. gym is a shambles and nobody can ever help. rats the lot of them.

18 de fevereiro de 2025
Avaliação não solicitada
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

Hi there

Thank you for leaving us a review.

We have a member services team that are able to help you with any membership query or issue you maybe experiencing.

Please can you send an email query through our website and someone from the member service team can look into this for you. https://www.jdgyms.co.uk/general-enquiries-form/

You can also speak to a member of staff within the gym next time you are there if you prefer.

Best wishes
The JD Gym Team 💚

Avaliado com 4 de um total de 5 estrelas

Some time equipment are not working

Some time equipment are not working

5 de fevereiro de 2025
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

Hi there

We understand your frustration with the equipment not working properly.

We strive to provide our customers with a positive experience, and we're sorry to hear that this was not the case for you. We appreciate your feedback and will take it into consideration as we continue to improve our services.

Best wishes
The JD Gyms Team

Avaliado com 5 de um total de 5 estrelas

Clean gym with lots of equipment

Clean gym with lots of equipment. Reasonable priced

3 de fevereiro de 2025
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

Thank you for your kind words! We're happy to hear you're enjoying our clean facilities and wide range of equipment.

We strive to offer a great value for our members.

Best wishes
The JD Gyms Team 💚 

Avaliado com 5 de um total de 5 estrelas

Very good jim

It's very big and good jim

30 de janeiro de 2025
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

Hi there

We're so glad to hear you enjoyed your experience! We strive to provide our customers with the best possible service, and we're thrilled that you found our product to be big and good.

Best wishes
The JD Gyms Team 💚

Avaliado com 3 de um total de 5 estrelas

Firstly the car park put me off

Firstly the car park put me off. Massive gym and teeny tiny car parking spaces. The spaces are so close you can hardly get out of your car, and that is when there is a space. People were queuing each time I visited. I am not exaggerating.
I found that all 3 of the toilets in the women’s changing room were always occupied and I visited twice before I signed up. I did mention it to the trainer. The girls were changing in there. I needed the loo and had to abandon using it at the gym. I was shown around the gym but I could hardly understand what the trainer was saying as her English was poor. How does that make sense. My experience could have been better if not for those things.

22 de janeiro de 2025
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

Hi there

We appreciate you taking the time to share your feedback. We understand your frustration with the parking situation and the inconvenience you experienced with the changing room facilities.

We strive to provide a comfortable and convenient experience for all our members, and we will take your feedback into consideration as we continue to improve our facilities and services. We apologise for the communication difficulties you encountered with the trainer. We value your feedback and will use it to enhance our training programs.

Best wishes
The JD Gyms Team

Avaliado com 1 de um total de 5 estrelas

First time visiting

First time visiting, very busy, unable to use most of multi gym equipment as crowds of people blocking access. No induction on first visit. Staff didn’t seem approachable or helpful. Free weights area packed with people just hogging everything. Has now put me off continuing to subscribe my membership

20 de janeiro de 2025
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

Hi there

Thank you for sharing your feedback. We understand your frustration with the crowded conditions and lack of access to equipment.

We strive to provide a positive and welcoming environment for all members. We appreciate your feedback and will use it to improve our services.

Best wishes
The JD Gyms Team

Avaliado com 5 de um total de 5 estrelas

Easy access lots of equipment staff…

Easy access lots of equipment staff friendly plenty of choice of work outs to do

11 de janeiro de 2025
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

Thank you for your kind review! We're thrilled to hear you're enjoying the gym's facilities and the friendly staff.

We strive to provide a welcoming and well-equipped environment for our members.

Best wishes
The JD Gyms Team

Avaliado com 5 de um total de 5 estrelas

Great Gym!

Lovely gym! Good range of equipment and weights.

Love the variety of classes and workout spaces.

Only thing I would advise is adding sanitiser to clean weights/areas, and have bins on the floor (a few times I have visited there has been rubbish and empty packets/bottles left on the machines)

11 de dezembro de 2024
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

I love the vibe

I love the vibe, done some classes which I really enjoyed, love the fact its open 24/7. They could do with a bigger sauna? Overall a great gym.

7 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not even think to Join this gym

Do not even think to Join this gym, staff is very rude and unprofessional, not welcoming, they treat you with sharp tone. and misbehave with you.

Trainers have priority to use the equipment's so that they can make more money when you book a training session with them.

I have raised this with management and their response was shocking

I have seen staff members using disable toilet and disallowing a disable person to use it.

Sunna is very tiny and most of the time not working

8 de novembro de 2024
Avaliação não solicitada
logotipo da JD Gyms - Wolverhampton

Resposta da JD Gyms - Wolverhampton

Hi there

Thank you for taking the time to leave us a review. Although we are very sorry to read this, we are still pleased that you told us. All feedback is important as it helps us to keep improving!

Best wishes

The JD Gyms Team

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