Jemca Toyota Croydon Avaliações 

Sanjiv our sales executive was outstanding. A real credit to your company. Explained everything in detail when purchasing our new car. Really did go that extra Mike for us. Would definitely recommend him. Also Cloe was very helpful when dealing with the finance. Last but certainly not least Dee was also lovely. Thank you Jemca. This is the second purchase from you and service was exceptional again. Thank You

Dee and shakil are fantastic thanks so much for your help

Sanjiv and Dee very helpful will be back in a couple of years for our next Toyota thank you both so much.

Fantastic friendly service. Greeted by Dee on arrival and was helped by KD. Many thanks Toyota!

Really great customer service from Dee and patience of a saint from Mukesh - made the whole experience very enjoyable friendly and professional. Mukesh was fantastic and we immediately knew we made the right decision going with Toyota Jemca.

I’ve been coming here for approximately 15 years. The reason I initially chose Toyota Bracknell over other main dealerships was purely down to the customer service. It’s amazing and staff are lovely - they know you. Between myself and my family we’ve had 6 cars from them and recommended to others.

Excellent service from Mukesh and Dee. Friendly, efficient, brilliant customer service! Could not have asked for anything more!

Sallie is an exceptional host, very warm and accommodating! Finley was amazing too, he took extra time to explain everything to me as I had lots of questions & he was extremely helpful. 10/10 experience!

Had a great experience with Mukesh and Dee who were very helpful and polite

Dee was very friendly and offered refreshments.

Despite our deafness, at first we had doubt buying another car from Jemca at Purley Way but the atmosphere there was so welcoming with all the staff ( I mean all of them - Martin, Dee, Phil and Chloe). Their attitudes, communications, helpfulness were outstanding! We will come back! Thank you

I'm so happy to have been given help and support at Jemca by Miss Dee S. My day has been great and I thank her for finding my documents. Mr Phil Greco too I thank you too sir!

Great people to deal with. Dee looked after us very well. Khurram was professional to deal with.

I recently visited Jemca Toyota and had a positive experience overall. While there were a few concerns about the service quality, such as issues with fluid top-ups and brake maintenance, I found the sales team to be exceptionally helpful. Richard, our sales assistant, was fantastic, guiding us through the buying process with ease and treating us like family. The dealership has a warm atmosphere, with staff like Nico and Andy offering a welcoming, professional service. Despite some areas needing improvement, I felt supported and valued as a customer, which makes me feel confident in recommending Jemca Toyota.

Disgusting and unacceptable behaviour,zero help and no respect from their Body shop manager.

Absolute disgrace that someone that horrible can work for such a big car brand.

Utterly disappointed.Avoid Croydon Body shop!!!!!

They were very helpful from the beginning. Mark Turner introduced number of cars to us and he advised us on each of them.
I can not thank MARK enough for honesty.
He is a real professional.

Treated well..plenty of coffee while you wait...repeat customer so that says it all really...staff all helpful as always

The Sales team at Jemca Edgware are truly awful.
Went to purchase a used (71 plate) car for my wife.
Was going to pay fully in cash.
They told us there was an option to pay back using 0% option. Took up the option, but it did not work since we had recently moved house and you had to be at the same address for a minimum period of time. By this time they had taken a £500 deposit to secrure the car for us.

Cut a long story short we ended up not purchasing the car. Asked them for a retun of my deposit and was told that i need to send an email confirming the return of the deposit. Also told that if they got the email before Mid-day, then they would return the deposit on the same day.

I sent the eamil around 9.30 am, but suffice to say, the deposit was not returned. Numerous phone calls to dealer did not resolve the issue of the deposit return.

Eventually i raised it as a mechant dispute with my bank. They also raised it as a mechant dispute with visa (i had paid the depoist with my debit card). When Barclays contacted the account department, the account department contacted the indivual in the sales department and then he rang to say he wanted an email from my wife, since she was the person who was going to purchase the car. My wife sent te emal and finally we got our deposit back after a few days.

From that day, i made a promise never to go back to Jemca Edgware Road.

My wife eventually bought a 72-plate Yaris from Toyota Watford.

I wonder how Toyota Japan would react to the way that the sales team treats their customers.

I even raised this a compliant with Toyota UK. I got a case number and the response that Jemca Edgware would investigate and contact me. No one ever did.

This experience happened in Jan 2022. I had forgotten that i could leave a review for other people who might have the misfortune to deal with Jemca Edgware Road.

Great service, friendly staff. Free tea, biscuits and WiFi while you wait.

We have just bought a Yaris from Jemca Enfield and were really pleased with the service from the team. Very efficient and would definitely go back.