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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Sadly, I'm another seller who was scammed into signing up with JewelStreet. The only sales were very small ones (with discounts) to their employees. Then the website went down, and no contact, marketi... Ver mais

Avaliado com 1 de um total de 5 estrelas

I joined JewelStreet as a seller almost a year ago. Within that time I made 1 sale after having paid almost £200 to sign up as a seller on their platform. They had stated in their sales call before si... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always a great company to deal with. Any problems, quickly resolved and a brilliant customer service. Friendly, efficient, great jewellery and a genuinely fab company. They have that rarest of thing... Ver mais

Avaliado com 5 de um total de 5 estrelas

I would highly recommend JewelStreet. The service I received was 1st class, from initial order to receipt. Any questions were swiftly answered by Caroline, she couldn't have been more helpful. Most... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Comércio online
  2. Arte e Antiguidades
  3. Loja de Vestidos de Noiva
  4. Loja de Roupas
  5. Loja de Malas e Bolsas
  6. Joalheria

Escrito pela empresa

JewelStreet is the home of over 700 incredible independent designers. You can find jewellery, fashion, beauty, art, homeware and vintage items from JewelStreet's handpicked vendors. JewelStreet has a focus on great design and quality and supports small brands across the globe showcasing their great designs and handmade items.


Informações de contato

2,8

Bom

O TrustScore é 3 de um total de 5

23 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Scamming small businesses

Sadly, I'm another seller who was scammed into signing up with JewelStreet. The only sales were very small ones (with discounts) to their employees. Then the website went down, and no contact, marketing or anything. No response from emailing the "concierge" either, despite this being the stock response to other sellers complaining.

13 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly Recommended

I would highly recommend JewelStreet. The service I received was 1st class, from initial order to receipt.
Any questions were swiftly answered by Caroline, she couldn't have been more helpful.
Most importantly, my wife loved the gift that I purchased.

22 de maio de 2023
Avaliação não solicitada
logotipo da JewelStreet

Resposta de JewelStreet

Hi Mark,

We are delighted to hear you had a positive experience with JewelStreet and appreciate the time you took to leave your review.

We are very happy to hear your wife loved her gift!

Wishing you both a lovely weekend,

The JewelStreet Team

Avaliado com 5 de um total de 5 estrelas

Good quality of the product

Good quality of the product. Excellent support and communication.

26 de maio de 2023
Avaliação não solicitada
logotipo da JewelStreet

Resposta de JewelStreet

Hi Jane,

Thank you for taking the time to leave your review. We are so pleased to hear you are happy with the product and the service.

Wishing you a lovely day,

The JewelStreet Team

Avaliado com 5 de um total de 5 estrelas

Quick delivery and lovely purchase

5 de maio de 2023
Avaliação não solicitada
logotipo da JewelStreet

Resposta de JewelStreet

Hi Emma,

We are so happy to hear that you loved your purchase.

Thank you for taking the time to leave your review.

Have a lovely day,

The JewelStreet Team

Avaliado com 5 de um total de 5 estrelas

Helpful staff

Helpful staff, good customer service, prompt despatch.

15 de maio de 2023
Avaliação não solicitada
logotipo da JewelStreet

Resposta de JewelStreet

Hi Nikki,

Thank you for your feedback.

We are pleased to hear that you found our team helpful.

Wishing you a lovely day,

The JewelStreet Team

Avaliado com 5 de um total de 5 estrelas

Absolutely beautiful

Absolutely beautiful. The earrings are so delicately made. Love love love them ❤️

9 de maio de 2023
Avaliação não solicitada
logotipo da JewelStreet

Resposta de JewelStreet

Hi Clair,

Thank you for leaving your review. We are so pleased to hear you love your earrings!

Wishing you a lovely day and week.

Best wishes,

The JewelStreet Team

Avaliado com 5 de um total de 5 estrelas

Quick delivery and lovely earrings

28 de abril de 2023
Avaliação não solicitada
logotipo da JewelStreet

Resposta de JewelStreet

Hi Heather,

We are so happy to hear you liked your earrings.

Thank you for taking the time to leave your review and we hope you will shop with JewelStreet again soon.

Best wishes,

The JewelStreet Team

Avaliado com 5 de um total de 5 estrelas

Appreciated the prompt and efficient…

Appreciated the prompt and efficient service

15 de abril de 2023
Avaliação não solicitada
logotipo da JewelStreet

Resposta de JewelStreet

Hi Mr Smith,

Thank you for taking the time to leave a review, we hope you love your purchase.

We appreciate the feedback and hope you will shop with us again soon, wishing you a lovely day!

Best wishes,

The JewelStreet Team

Avaliado com 1 de um total de 5 estrelas

Do not join Jewelstreet as a seller

I joined the e-shop in October 2022 and over a time period of 6 months I never concluded any sales on their platform. It's a scam please avoid as much as possible

25 de março de 2023
Avaliação não solicitada
logotipo da JewelStreet

Resposta de JewelStreet

Hi Priscilla,

Thank you for providing your feedback.

JewelStreet has been running for over 10 years, providing a marketplace for customers to find new brands to support and shop with. It is concerning to see this feedback from you as JewelStreet is dedicated to promoting brands through multiple channels and producing content to advertise the innovative designs on the platform.

Please get in touch with concierge@jewelstreet.com and our team will be happy to address any concerns, provide extra promotion and offer recommendations to help.

Wishing you a lovely day.

Best wishes,

The JewelStreet Team

Avaliado com 5 de um total de 5 estrelas

Amazing handcrafted home decor

I ordered some amazing handcrafted home decor pieces and I could not believe the quality and speed of delivery. For an original hand-created piece I was blown away.

I will definitely be shopping again soon!

24 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I joined JewelStreet as a seller almost…

I joined JewelStreet as a seller almost a year ago. Within that time I made 1 sale after having paid almost £200 to sign up as a seller on their platform. They had stated in their sales call before signup that other companies with a similar offering to mine would make £30,000 a year on average. Their marketing is terrible with minimal engagement on their instagram page. I should have known better than to fall for the scam to be honest.

27 de setembro de 2022
Avaliação não solicitada
logotipo da JewelStreet

Resposta de JewelStreet

Good afternoon,

Thank you for getting in touch with your experience.

We are so sorry to hear about this. It really has come as a shock because here at JewelStreet we value all of our sellers on our platform and all data is kept private and confidential.

We have over 700 designers being showcased and supported by us some of which have been hosted for over 10 years.

All sellers work hard alongside JewelStreet to maintain high standards on the platform.

Please get in touch with concierge@jewelstreet.com and our team will be happy to provide further information and help you with any concerns.

Wishing you a lovely day.

Best wishes,

The JewelStreet Team

Avaliado com 5 de um total de 5 estrelas

A Great Company to Deal with…

Such a pleasure to discover this company, their staff appear to be hand picked for helpfulness, well it certainly was the experience in my case, I wanted a particular colour to feature in a gemstone, my daughter had requested the Lady assistant Carys went above and beyond to contact the designer directly and I ended up with exactly what was asked for…no hesitation in recommending them 100%

16 de agosto de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I continuously receive unwanted email

I continuously receive email I have blocked them, unsubscribed and still receive numerous email a day borderline scam level of nuisance.

22 de julho de 2022
Avaliação não solicitada
logotipo da JewelStreet

Resposta de JewelStreet

Good afternoon Stewie,

I hope you are well and thank you for getting in touch with your experience.

We strive to deliver the best service possible and am sorry to hear about this.

Please can you contact me at the email concierge@jewelstreet.com and I can look urgently look into this and resolve it for you to be sure you're off the mailing list.

Wishing you a lovely day.

Best wishes,
Carys

Avaliado com 5 de um total de 5 estrelas

AMAZING

I have had an amazing experience with JewelStreet. They have been so helpful and always in touch and very polite and positive. I had to return one item and wanted to purchase another. They were wonderful, in particular Carys but also when I left a message, they are so nice. I am so pleased I discovered them, because I tried to purchase an item elsewhere and it was sold out and was lucy enough to discover JewelStreet. Lucky me.

28 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What I like about this company is the human touch

What I like about this company is that although the dress I ordered wasn't a good fit for me - when I rang the phone was answered quickly and by a "human" ! Carys was superb and quickly sorted by refund out which gives me more confidence to buy online again.

28 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top marks!

I have nothing but praise for the excellent service I received with a recent purchase. Nothing was too much trouble for Carys, who dealt with the one issue I raised with my order. Her emails to me were clear and always spot on with the information that kept me up to date with the progress of my item. Carys has a friendly and reassuring manner. Excellent. I only wish other companies were the same. A very positive experience. Thank you.

20 de maio de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

24h hours delivery

I ordered this body balm from JewelStreet (Scence Natural Skincare) and I was surprised to have it received in 24h hours! The quality it's soo good, my skin went so soft after 2 uses and it's got only natural ingredients :)

19 de maio de 2022
Avaliação não solicitada

A Experiência Trustpilot

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