Love Jimmy's iced coffee - but I don't love Evri and thats who they use to deliver so knocking a star off as I needed to go on a hunt to find where my delivery had been dumped
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Love Jimmy's iced coffee - but I don't love Evri and thats who they use to deliver so knocking a star off as I needed to go on a hunt to find where my delivery had been dumped
A empresa respondeu
Today I bought a can of your new limited edition cookie butter iced coffee and was left disappointed with the taste. I bought the drink assuming it's taste like cookie dough ice cream or something, b... Ver mais
A empresa respondeu
The service you receive from Jimmy's is great. Their Customer Service team are brilliant, very quick to respond to any message you send to them. And their Rewards Scheme is absolutely fantastic. Dispa... Ver mais
Horrible tasting drink. With bad after taste left in your mouth and leaving your tongue dry. Zero refreshing (and i got it ice cold). Britvic must have been desperate when they acquired the brand.
If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee. - Available online and in all major supermarkets!
Unit 1, 8 Airfield Road, BH23 3TG, Christchurch, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Being a customer with Jimmy’s is like extending your family. Having them located close within my home town means that we are fortunate enough to be able to attend the HQ for events, try samples and interact with other follows and fans on their drinks and brand.
I have loved Jimmys since the first release and support them when I can, along with my family.
Amazing staff and great service.
Jimmy service and more importantly coffee is awesome!
Personal favourite is the strong and protein one!
But the chocolate milk really blew me away. Naughty but very nice on the ingredients, only 3!
Is something wrong with me? I like most high street coffee and the chilled meal deal tins - but this! Tried the big iced caramel coffee twice and it's just gross. It's so bitter with a hint of unnatural sweetness? The ingredients list only demerara sugar and "natural flavouring". They must be stingy with sugar and god knows what that flavouring is but its just disgusting. I'm very unfussy but I'll stick to literally anything else.

Resposta da Jimmy's Iced Coffee
Picture the scene. You go into a shop and buy a generic chocolate milk. But what’s in it? Batteries? Scrabble tiles? Ghosts? The cutting comment your mum made when you were 15? Who knows! You will never know, so don’t take the risk.
Jimmy’s new Chocolate milk has 3 ingredients. THREE. Milk, unrefined demerara sugar, cocoa powder. That’s it. Your toothpaste has 30 ingredients. An automatic watch has 200 parts, Nicholas cage has thousands. Where was I?
Yeah, choco effin milko. It’s cold. It’s satisfying. You can mix it with vodka. Who’s going to stop you? Not me!
Oh and do you know what else ISN’T in it? Microplastics because that bish comes in a GLASS BOTTLE! Remember them? Glass. You can reuse it. Keep it as a place to store pocket lint or very very small coins.
I’ve drank Jimmys Chocolate Milk and honestly, I feel stronger. My bones have started to really take shape. I’m pretty sure I can see better at night and I’m absolutely funnier as a result. And you might too. Maybe not, but what you definitely will be is someone who’s drank a delicious chocolate milk.
Anyway the upshot is it’s £18 for 6 bottles which is frankly a bargain because it only cost about £600 to fill a bath with it.
The Company have produced a decent coffee, only ever bought them when reduced to half price in Tesco.
Run by fun people.
However, two weeks ago I ripped my finger on the screw top and it bled profusely.
They were not interested when I dropped them a polite note with photographic evidence.
Pardon the pun, but screw Jimmy's I've gone to another very similar coffee!

Resposta da Jimmy's Iced Coffee
This is the best iced coffee I have tasted in GB. Reminds me of foreign holidays iced coffees.
Love the products, swift delivery!
Coffee is yummy
Super quick delivery and great product. I would defibately recommend. The only reason for stars this time ks because the delivery compant they used threw the package over my gate so all the cans were bent. They were still delicious.
Very convenient and super fast delivery
I like the coffee but the holes in the lid are a problem, seems also like a safety issue that the drink could be easily tampered with due to holes in the lid. Also if you shake it, it sprays you with iced coffee

Resposta da Jimmy's Iced Coffee
Tastes weird, very weak sort of milky/watery coffee. I tried the strong version too and it was the worst coffee I have ever drank, didnt taste any more coffee just more weird flavour.

Resposta da Jimmy's Iced Coffee
Delicious Iced Coffee. I am definitely a convert. I bought direct from Jimmy's. Sadly, when I received notification of my order being sent, my heart sank as their carrier is EVRI. They are utterly useless. I am elderly and not very mobile. Each time EVRI deliver to our building they either sling the parcel on the front door step or after access to the building leave parcel in a communal area. They won't bring to my flat. I explained the problem to Jimmy's and their customer service was excellent. On this occasion the parcel had already been despatched but we agreed that for future deliveries they will come by Royal Mail. Perfect. I bought Oat as I don't do dairy. Delicious taste, not sweet, good coffee flavour. Highly recommend.
We are big fans of the Jimmys Iced Oatmeal Coffee – the product itself is excellent. However, we have experienced ongoing issues with the shipping and packaging process that I feel compelled to share.
When shipping a single case, it arrives in perfect condition, with no visible damage to any of the cans. However when you place an order for a two case order, for the larger 380ml cans you will get a very different experience. Unfortunately, almost every can in these subsequent orders arrived with significant dents. While the quality of the coffee remains unaffected, the presentation is compromised—particularly when sharing with others or using them for professional purposes.
I recently spoke with a sales representative named Dan regarding this issue. Unfortunately, the conversation was not productive. Rather than offering a solution or acknowledging the concern, he explained that customers should expect dented cans. I found this response surprising and quite disappointing. So just setting the expectations, don’t expect much help or support!
Based on my experience, I would strongly advise anyone ordering the 380ml cans to limit their order to a single case at a time. When multiple cases are shipped together, there appears to be no protective packaging between them, which likely contributes to the damage.
I’m truly disappointed in how this matter has been handled. From a customer service standpoint, I would rate the experience 1 out of 10. I sincerely hope improvements can be made to both packaging and customer support, as the quality of your product deserves better representation.
This is solely based on my experience and hope this may help others out there.
As someone who has never liked coffee (though this was my first iced coffee), the Caramel Iced Coffee was just right! It wasn't too sweet or too strong, certainly no complaints! :)
Since the price has doubled I’ve stopped buying it when it £1.25 I was buying it every day but no more. Jumped to £2.25 or more
Love the Original Iced Coffee, Cinnamon and Mocha, very refreshing and a great taste
Excellent coffee as always. Delivered two days after ordering by Evri, who are also excellent.
Very quick delivery and amazing quality as per usual :)
Easy ordering process, fast delivery, delicious coffee! Cinnamon Bun is absolutely delicious and a good Christmasy treat

Resposta da Jimmy's Iced Coffee
Delicious iced coffee.
Fairly good prices.
Quick Delivery.
They even stock in nearby shops if I need a pick me up there and then.

Resposta da Jimmy's Iced Coffee
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.