Love Jimmy's iced coffee - but I don't love Evri and thats who they use to deliver so knocking a star off as I needed to go on a hunt to find where my delivery had been dumped
A empresa respondeu
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Veja o que dizem as avaliações
Today I bought a can of your new limited edition cookie butter iced coffee and was left disappointed with the taste. I bought the drink assuming it's taste like cookie dough ice cream or something, b... Ver mais
A empresa respondeu
The service you receive from Jimmy's is great. Their Customer Service team are brilliant, very quick to respond to any message you send to them. And their Rewards Scheme is absolutely fantastic. Dispa... Ver mais
Horrible tasting drink. With bad after taste left in your mouth and leaving your tongue dry. Zero refreshing (and i got it ice cold). Britvic must have been desperate when they acquired the brand.
Detalhes da empresa
Escrito pela empresa
If you’re into truly refreshing Iced Coffee, you’ve come to the right place. We offer a wide range of products for all coffee enthusiasts, with a special emphasis on sustainable packaging and single-origin, Rainforest Alliance Coffee. - Available online and in all major supermarkets!
Informações de contato
Unit 1, 8 Airfield Road, BH23 3TG, Christchurch, Reino Unido
- 01202611364
- info@jimmysicedcoffee.com
- jimmysicedcoffee.com
3,3
Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good coffee
Order arrived quickly. Have tried one product do far and liked it. Saves buying and transporting from supermarket.
1 de novembro de 2022
Resposta da Jimmy's Iced Coffee
Thank you Brian, we hope you enjoy the rest of our products as much as the first. Have a great day!
Absolutely brilliant company
Absolutely brilliant company. Had never heard of them, but randomly chose a tin of their coffee in motorway services and was hooked and needed more. Website very easy to navigate and order, delivery exceptionally quick and sweet little note addressed to you by name in the delivery. Cannot fault them. Have used several times now and don't plan on stopping. Great offers emailed occassionally as well
21 de outubro de 2022
Resposta da Jimmy's Iced Coffee
What a mega review! Thanks for picking us up in the service stations and sticking with us, this is so great to hear. Have a great week!
Great Ice Coffee, so 5* but can lid needs sorted!
Great Ice Coffee, so I will give it 5 but...
The can needs something on to front or lid to tell you to open it then replace lid and shake... or to change the lid to a solid lid; If you shake it before you open it, the coffee goes everywhere, all over your hand opening it. This is a simple fix and I cant believe it hasn't been addressed?!
PS: i have been drinking it for 2 years atleast!
Update after reply: I’ve read the reply below, but don’t agree. No need to shake, won’t stop people shaking it.
30 de outubro de 2022
Avaliação não solicitada
Resposta da Jimmy's Iced Coffee
Firstly, we're happy to hear you're loving our Iced Coffee!
We are aware that the BottleCans can fizz slightly if you open them when they have been shaken.
The reasons for this is due to the fact that the cans have been sealed with air which helps them maintain their shape.
We have added a note saying 'No need to shake' onto the top of the can lids too prevent any unnecessary spillage and as our drinks are already mixed to perfection before being poured into the BottleCans.
Thank you for taking the time to leave a review and for sticking with us the past 2 years, it means a lot. Have a great week!
Resposta da Jimmy's Iced Coffee
Winning! Thank you so much for taking the time to leave a review. Have a great day!
Resposta da Jimmy's Iced Coffee
Diane, you rock! Thank you for being a subscriber. Have a great week!
What a great service
What a great service. Efficient ordering and prompt delivery. A brilliant introductory offer too. Keep it up.
18 de outubro de 2022
Resposta da Jimmy's Iced Coffee
What a review, thanks so much!
Love the mocha one it’s my mid morning…
Love the mocha one it’s my mid morning treat for work, slightly highly priced and could do with being free delivery.
25 de outubro de 2022
Resposta da Jimmy's Iced Coffee
Hi John, Thanks so much for choosing our Mocha as your mid morning treat, happy to hear you're enjoying them! Our delivery is free of charge for subscription orders and orders over £15. Have a great day!
Excellent as always
Excellent as always. Had a subscription for a while now and the service is always spot-on.
11 de outubro de 2022
Resposta da Jimmy's Iced Coffee
Mike, what a review! This means a lot to all our crew and thanks so much for being a subscriber.
Best iced mocha coffee ever
Best iced mocha coffee ever, cans are lovely too they taste and like fab,
7 de outubro de 2022
Resposta da Jimmy's Iced Coffee
Laura, what great taste you have! Thank you for your kind review.
Took advantage of a promotional offer
Took advantage of a promotional offer. The order arrived quickly. I have tried the original flavour to date and enjoyed the taste.
7 de outubro de 2022
Resposta da Jimmy's Iced Coffee
Thanks for giving our stuff a try, this is just what we like to hear. Have a great day!
The service from Jimmy is amazing g I…
The service from Jimmy is amazing g I had a few issues with delivery but the staff was very quick and helpful in sorting it out will definitely be buying from them again
12 de outubro de 2022
Resposta da Jimmy's Iced Coffee
I'm pleased to hear we sorted everything out for you. Thank you Rachel for choosing Jimmy's.
Great product and a great story
Great product and a great story, will be ordering a batch and telling my friends
11 de outubro de 2022
Avaliação não solicitada
Resposta da Jimmy's Iced Coffee
Yes Chris! It's awesome to hear you're loving our stuff. Thank you for the kind review.
Amazing iced coffee
Amazing iced coffee from a fantastic company that really cares about you as a customer 😊
11 de outubro de 2022
Resposta da Jimmy's Iced Coffee
What a kind review, thank you so much and have a great week.
Iced coffees for an exhibition stand!
Ordered iced coffees to give to visitors on an exhibition stand. Delivered on time and taste great ;)
11 de outubro de 2022
Resposta da Jimmy's Iced Coffee
Firstly, thanks for choosing Jimmy's to supply your visitors. We hope your exhibition was a great success! Secondly, thanks for the kind review. Have a great day.
Great Service & taste
Great service for home delivery - coffee received in 24 hours. Just love it! My treat from the fridge.
11 de outubro de 2022
Resposta da Jimmy's Iced Coffee
Lisa, you rock! Enjoy your Iced Coffees.
It’s the best iced coffee I’ve had
7 de outubro de 2022
Resposta da Jimmy's Iced Coffee
Thank you Anne, this is awesome to hear.
Best iced coffee I have tried!
Best iced coffee I have tried. I brought the original and mocha coffees and they were both delicious. Delivery was fast too only taking 48 hours to get to me. Would absolutely recommend to everyone.
7 de outubro de 2022
Avaliação não solicitada
Resposta da Jimmy's Iced Coffee
Just what we like to hear! Thank you Jade for the cracking review. Have a great day!
Fantastic customer service and a great…
Fantastic customer service and a great product!
3 de outubro de 2022
Resposta da Jimmy's Iced Coffee
This is great to hear, thank you Claire. Have a great week!
Still not got my order
3 de outubro de 2022
Resposta da Jimmy's Iced Coffee
Hi Maisie, We are so sorry to hear you have not received your order. We have checked the DHL portal and it appears the parcel may have been lost in transit. Will from our team has tried to contact you via email, to let you know that another parcel has been dispatched so that we can get this resolved as soon as possible for you. Again, we are so sorry for the issues you have had with receiving your parcel. Please do get in contact with us via info@jimmysicedcoffee.com with any queries regarding your replacement parcel. Thanks so much.
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