Journey Japan eSIM Avaliações 264

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

All I can say was we were 50 metres below ground, half way crossing the Kanmon Strait between Kyushu and Honshu, and we had perfect 4G reception with great speeds. I can't even get that kinda mobile r... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased the SIM before our trip last year as we are long-time Abroad fans, so figured it was probably not junk. We travelled around Japan for 3 weeks - Osaka, Tokyo, Fukuoka, Kanazawa - and after tu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Big fan of Chris and wanted to support him - the esim did not let me down. Between Tokyo, Osaka, Nara, and Kyoto, the connection performed admirably. I bought the unlimited 15-day and never experience... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Without a doubt the best eSIM I’ve ever used, travelling all across Tokyo and beyond it’s always fast and I’ve never had signal loss, even in the metro. It might seem a bit expensive but worth every p... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Provedor de serviços de internet

Escrito pela empresa

Journey Japan eSIM is a Japan-focused digital SIM service made in collaboration with Chris Broad, one of Japan’s most respected and trusted travel creators. Using Japan’s top-tier local network, Journey Japan eSIM help travelers explore Japan with ease by providing fast data, simple setup, and strong nationwide coverage.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

264 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Avaliado com 5 de um total de 5 estrelas

Would recommend

Both me and my partner used JJ Esim throughout our trip. We didn't loose signal once (Tokyo, Kamakura, Kanazawa, Osaka, Kyoto, Wakayama and Hikone) and it was greatly beneficial for our Google map and translation needs.

20 de setembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

That’s an impressive route, and staying connected across all those cities without a single drop is great to hear. Thanks for sharing your experience!

Avaliado com 5 de um total de 5 estrelas

Service on Shikoku

Used the service when walking the Henro on Shikoku. Even in very remote areas I still had service. I think only twice on a couple of mountains did I lose a connection--and no one on any service had a connection. Would definitely use this again. And really enjoyed the free drink when we got to Lost. All the best.

20 de março de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

We’re happy your JJ-eSIM kept you connected even in remote parts of Shikoku! And great to hear the free drink at Lost Bar added to your trip, cheers!

Avaliado com 4 de um total de 5 estrelas

The service from the esim was great…

The service from the esim was great when it worked. I unfortunately didn't have service the whole first day I was in Japan. I was stranded after I was out of range of Haneda airport because I didn't have data. Support got back to me as I sent out an email before I went to bed. This was what I was told "it looks like your eSIM was successfully installed, but you may be running into an activation or data connection issue. Let’s try updating your APN settings, this often resolves connection problems etc. " I was able to get data for the rest of my 2 week trip after with no problems, just a small hiccup. Support also got back to me in under 5 hours.

9 de novembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Thanks for sharing your experience. That first day hiccup is understandably stressful, but we’re glad support was able to get you connected quickly and that the rest of your two weeks ran smoothly.

Avaliado com 5 de um total de 5 estrelas

T-Mobile error, Sim worked well

I had trouble setting up my SIM because of a weird setting on my T-Mobile phone, but after that, everything worked really well. I do wish I could've set up the SIM before I arrived though, because I wasn't able to actually get everything working until I was at my hotel on wifi, if I'd been able to activate it earlier in the states, I wouldn't have needed to navigate without any service from the Haneda.

Also at one point when I left Tokyo via train and got to Osaka it wasn't working, I had to turn it off and on and then turn my other T-Mobile service off for it to work again.

All in all though it worked super well and I'd definitely purchase it again

18 de outubro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

We’re glad JJ-eSIM worked well once your T-Mobile settings were sorted! It’s great to hear you were able to stay connected for the rest of your trip, and we appreciate the feedback on activation. We’ll keep working to make the experience as smooth as possible.

Avaliado com 5 de um total de 5 estrelas

We cycled through Japan over two months…

We cycled through Japan over two months and this Sim was faultless for our planning navigation keeping in touch and communication. Highly recommended!

25 de setembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

We’re thrilled JJ-eSIM kept you connected and on track during your two-month cycling adventure. Thanks for the recommendation!

Avaliado com 5 de um total de 5 estrelas

First trip to Japan

First trip to Japan. Tokyo, Hakone, Kyoto, Disney. So many options out there but chose this one as enjoy Chris' videos so felt this was a good way to support his work.
The Sim worked well. No issues with purchase install or coverage.
Only problem was in the crush of humanity at Disneysea opening... but everyone seemed to be having issues in the crowd so not a Sim problem.
Will use again!

27 de outubro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

We’re glad JJ-eSIM kept you connected across Tokyo, Hakone, Kyoto, and beyond! Massive crowds like at Tokyo DisneySea can challenge any network, but it’s great to hear everything else worked seamlessly. Appreciate the review!

Avaliado com 5 de um total de 5 estrelas

If you're thinking about it, just do it!

So easy to install. Arrived at the airport and it was working. No issues using it during my 2-week stay in Tokyo. Would highly recommend!!!

23 de outubro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

We’re glad to hear the setup was so easy and that JJ-eSIM worked seamlessly during your two-week stay in Tokyo! Thanks for the recommendation!

Avaliado com 5 de um total de 5 estrelas

Worked without any major issues

The esim worked without any major issues. It took about 15 mins from exiting my plane in Tokyo for the esim to actually connect but once it did I had just as fast 4G data speeds as I did in the USA. The only downside is the esim is purely data from what I could tell. I was unable to make a phone call or text people using normal RCS, SMS, & MMS. I got around that by using Whatsapp since that uses Internet data to operate. I had a Saily esim running on another phone as a comparison and didn't notice any major differences. I think the Journey esim was slightly faster and held a stronger signal than Saily in some more remote places in Japan that I went to. Overall I would highly recommend this esim

17 de novembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

We’re glad to hear JJ-eSIM delivered fast and reliable data, even in more remote areas! Our eSIM is data-only, so it doesn’t come with a phone number for traditional calls or texts. But apps like WhatsApp, LINE and Messenger work perfectly to stay connected. Thanks for the recommendation!

Avaliado com 5 de um total de 5 estrelas

Will absolutely be using again

Absolutely rock solid connection my entire time traveling 15 days through 10+ cities all across Japan. Speeds are respectable as well. Not going to be impressing anyone with speed test screenshots, but never once was it slow enough for me to think about it while using it.

22 de outubro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Fifteen days across more than ten cities is a proper test! We’re happy to hear the connection stayed rock solid throughout. Looking forward to keeping you connected on your next Japan trip!

Avaliado com 5 de um total de 5 estrelas

worked without any issues

Not much to say about it, had internet access throughout the entire 3 week trip. No connection issues at all.

Would buy it again, if the future permits me another trip to Japan.

28 de outubro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Sometimes the quiet wins say the most. Thanks for sharing your experience!

Avaliado com 5 de um total de 5 estrelas

May/June 2025

I used this esim in May/June, had no problem with signal, except deep valleys in mountains, where nobody would have a signal. The speed was ok throughout the whole country. The ordering process was easy and fast. And the cherry on the top, discount in Lost bar

4 de junho de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

We’re happy to hear the eSIM worked reliably across your trip and that setup was quick and easy. Thrilled you got to check out Lost Bar, too!

Avaliado com 5 de um total de 5 estrelas

Happy customer

Easy to install, clear guidance, reasonable price, and most importantly of all - I got consistent connection even on the top of a mountain out in nowhere. Cant fault it. I am a very happy customer.

15 de novembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Having a stable connection at the top of a mountain in the middle of nowhere is about as good as it gets! Thanks for the great review!

Avaliado com 5 de um total de 5 estrelas

Great experience!

Had a three week vacation, always had good speed and connection. Cities visited during trip: Chiba, Tokyo, Nagoya, Ise, Kyoto and Osaka.

29 de julho de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

It’s great to hear the connection stayed fast and reliable throughout your three week trip. Thanks for sharing your experience!

Avaliado com 5 de um total de 5 estrelas

In Honshu und Hokkaido sehr guter Empfang

Hatte die eSim 3 Wochen auf Japan Rundreise durch Honshu und Hokkaido im Einsatz. Überall guter Empfang, auch in entlegenen Gebieten. Habe bei täglicher Nutzung 5 GB verbraucht.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Vielen Dank für dein Feedback!
Es freut uns sehr zu hören, dass du während deiner dreiwöchigen Rundreise durch Honshu und Hokkaido überall guten Empfang hattest – auch in entlegenen Regionen. Danke, dass du deine Erfahrung mit uns teilst, und wir hoffen, dich bei deiner nächsten Japanreise wieder unterstützen zu dürfen.

Avaliado com 5 de um total de 5 estrelas

Never once let me down during my week long trip

Last time I used airalo, and it was a horrible experience. Especially Japanese sites took forever to load, leaving me stranded when I needed it the most, despite being in the middle of Tokyo. No such issued with jjesim. Heck, it was more stable than my hotel WiFi connection, Definitely worth the slight upcharge. Will definitely use it again next time I'm in Japan.

24 de novembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Being stranded in the middle of Tokyo is definitely the last thing you want. We're happy to hear your JJ-eSIM kept you connected the whole time, and looking forward to keeping you connected on your next trip!

Avaliado com 5 de um total de 5 estrelas

We got lost on Miyashima but we never lost connection

Absolutley amazing experience, we had connection instantly and with zero issues along our trip and we traveled all over the place.
It held strong through our hardest ordeal: descending mt miyashima through a completly wrong path, it was our lifeline in case we run into trouble, and it helped us actually find the right path once we realized we were lost.
10/10 get this e-sim it will absolultey change your trip for the better

3 de outubro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Wow, thank you for sharing your experience. We're so glad to hear your connection was there when it mattered most!

Avaliado com 5 de um total de 5 estrelas

I came over to Japan for a week in…

I came over to Japan for a week in November, though at the start I messed up and had forgotten to unlock my phone for the start of the journey with three but once I got onto the eSIM properly it actually worked perfectly for my time in Tokyo.

I hope to come back to Tokyo or Osaka for next year as a longer event. Cheers Chris and the team at journey Japan eSIM for helping me out too!

3 de novembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

We’re glad we could assist and that everything worked perfectly once your phone was unlocked. We’ll be ready to keep you connected for your longer trip next year!

Avaliado com 5 de um total de 5 estrelas

Best eSim experience I ever had!

Super simple setup and more data than I knew what to do with for cheap - really can't do any better!
Not even my own provider had such a good data bundle on offer for Japan.

Connection was more stable here than in Germany or France even. I only ever lost signal at Katsuoji temple and atop mt Aso. Likely because of mountains although it was fine in Takayama.

First Chris inspired my itinerary for a Japan trip, and now he lets me stay in touch with the homefront while I'm there. Sugoi desu yo ne...

1 de novembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Thanks for sharing your experience, we’re so happy to hear your first JJ-eSIM experience was a winner!

Avaliado com 5 de um total de 5 estrelas

Used this eSim on a recent trip to…

Used this eSim on a recent trip to Japan. Everything worked perfectly as per the instructions provided. Coverage throughout our journey across Japan over 15 days was excellent, absolutely no issues or dead spots. Will use on our next trip.

31 de outubro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Fantastic to hear it worked perfectly across your 15-day trip. Excellent coverage and zero dead spots are exactly what we aim for.

Avaliado com 5 de um total de 5 estrelas

Seamless, reliable data and responsive support

Installing the eSIM was seamless; it worked right away as soon as I landed in Narita. Not going to lie, I enjoyed it a bit too much seeing others scrambling to connect to the Narita Airport Wi-Fi so they could show the Visit Japan Web QR code at immigration. I had a small issue when I tried to tether the data to my laptop because iOS had the option grayed out. I reached out to JJ-eSIM support, and they quickly replied with steps to follow, and I was able to tether the data right away. Data coverage was clearly not a problem, because at one point I was in a remote area of Tohoku and still had data, whereas my Japanese friend on SoftBank was struggling. I will definitely use it again on my next visit.

1 de setembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Being connected the moment you land definitely has its perks. Great to hear support sorted the tethering out quickly and that coverage held strong even in remote areas!

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