Journey Japan eSIM Avaliações 264

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

All I can say was we were 50 metres below ground, half way crossing the Kanmon Strait between Kyushu and Honshu, and we had perfect 4G reception with great speeds. I can't even get that kinda mobile r... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased the SIM before our trip last year as we are long-time Abroad fans, so figured it was probably not junk. We travelled around Japan for 3 weeks - Osaka, Tokyo, Fukuoka, Kanazawa - and after tu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Big fan of Chris and wanted to support him - the esim did not let me down. Between Tokyo, Osaka, Nara, and Kyoto, the connection performed admirably. I bought the unlimited 15-day and never experience... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Without a doubt the best eSIM I’ve ever used, travelling all across Tokyo and beyond it’s always fast and I’ve never had signal loss, even in the metro. It might seem a bit expensive but worth every p... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Provedor de serviços de internet

Escrito pela empresa

Journey Japan eSIM is a Japan-focused digital SIM service made in collaboration with Chris Broad, one of Japan’s most respected and trusted travel creators. Using Japan’s top-tier local network, Journey Japan eSIM help travelers explore Japan with ease by providing fast data, simple setup, and strong nationwide coverage.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

264 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 2 semanas

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Avaliado com 5 de um total de 5 estrelas

It just works! No glitches. 10/10

I had never used an eSIM before and wanted super reliable cellular data for our 30 day trip to Japan. Journey Japan delivered. I was able to turn it on upon arrival at the airport easily. I turned both of our cell phones WHILE I was waiting in line at immigration. The instructions were clear and helpful. Having the ability to use my translation app work seamlessly was a super important lifeline, and we connected to good local networks consistently. Over 5 large cities and 30 days, I had functional cell data 95% of the time. I can’t understate how important the constant use of our phones were in Japan. This eSIM plan kept us connected!

19 de novembro de 2025
Avaliação não solicitada
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Resposta da Journey Japan eSIM

Awesome, this is exactly what we aim for! Easy setup at the airport, strong local networks across multiple cities, and dependable data when you really need it, especially for translation on the go. Thanks for trusting us for such a long trip, and for the 10/10!

Avaliado com 4 de um total de 5 estrelas

Worked well for the week

Worked well for the week we were in Japan, competitive price, better gig offering for price, and great connectivity. Only critique or feedback is if there’s a way to have two phones share the gigs since neither my husband nor I came even close to using all 20gb per plan and that part feels wasteful (if combined we would’ve been at least half usage 😂). I don’t know if this would be possible so maybe some lower gb options for shorter stays even if all plans are for 30 days.

20 de março de 2025
Avaliação não solicitada
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Resposta da Journey Japan eSIM

Thanks so much for your feedback! We’re glad the plan worked well and offered good value during your week in Japan. Next time, you could try setting up a hotspot so both phones can share the data. That might help make the most of your plan. We really appreciate your suggestions on lower GB options too and will keep them in mind for future updates!

Avaliado com 5 de um total de 5 estrelas

Easy and without any issues

I did use it a lot. Without a good esim I will be totally lost in Japan. This was the best I ever used. I am very glad that I did trust this website. For 3 weeks any problem and the price is very very good. Highly recommend

10 de novembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

We’re thrilled to hear the eSIM kept you connected for three weeks without any issues! It’s great to know it made navigating Japan easier and that the value matched your expectations. Thanks for the recommendation!

Avaliado com 5 de um total de 5 estrelas

VERY GOOD ESIM

I had nearly 0% issue with the internet. If you are underground or deep in the mountains, it's obvious signal will be spotty. My friends chose other esims and kept complaining through the 2 weeks trip their internet connection is bad. Not me! JJEsim is one of the best.

15 de novembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Glad to hear JJ-eSIM kept you connected throughout your trip! A little spotty service underground or in the mountains is expected, but it’s great to hear you had a much smoother experience using our service. Thanks for sharing!

Avaliado com 5 de um total de 5 estrelas

Ignore any other SIM company for Japan

Ignore any other SIM company for Japan, this is the one to use. You don't get a tiny sliver of network that you'll fight other people for, you get a proper connection experience. I tried Saily, and I got no data standing at the base of the Tokyo Government Building. With Journey Japan eSIM I was browsing memes on top of Mt Shinhotaka and finding food in Katsuyama while at Lake Kuzuryu. And then when we got back to Osaka, the connection was spectacular and I was able to walk Dotonbori with confidence.

Competitively priced, just as simple to set up as other eSIMs and you support a genuine person and company rather than a faceless corporation.

5 de março de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Thanks for the amazing review! We're thrilled that JJ-eSIM kept you fully connected throughout Japan, and we’re proud to be the small team behind that reliable coverage.

Avaliado com 5 de um total de 5 estrelas

Easy set up, great coverage

I travelled to Japan in September, and being an Abroad in Japan fan it was an easy choice to go with a JJ esim. Set up was very easy, despite being technologically challenged. Upon arrival I immediately had WiFi coverage which never failed during my trip, unlike the esims that my friends had. I can't wait for my next trip to Japan when I'll absolutely be using another JJ esim. Thanks for making such a great product!

12 de setembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

We’re so glad to hear setup was easy and coverage stayed strong your whole trip, even outpacing your friends’ eSIMs. Looking forward to getting you connected again on your next Japan adventure!

Avaliado com 5 de um total de 5 estrelas

Most reliable eSim in the market

I've used Ubigi back in 2024 for my Japan trip and while it worked in Tokyo, I had connectivity issues in Kyoto. Come 2025 I decided to give this one a try and to help support Chris' new business. I was pleasantly surprised I had no drop in service even when I was out in the countryside, and I was out there for weeks. We're talking countryside that still only accepts cash. If you're looking for reliability, this is the eSim you want.

1 de abril de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Fantastic to hear our eSIM kept you connected even in the countryside, that's exactly the reliability we strive for. Thanks for supporting Chris and for choosing JJ-eSIM, we’ll be ready for your next Japan trip!

Avaliado com 5 de um total de 5 estrelas

Easy to use

Easy to use, full signal 99% of the time (only issue was when we were climbing one mountain in Hokkaido), would buy again!

31 de agosto de 2025
Avaliação não solicitada
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Resposta da Journey Japan eSIM

Glad to hear it was easy to use and kept you connected almost everywhere!

Avaliado com 5 de um total de 5 estrelas

Great overall experience

This was the first time using an eSIM on my phone and it was exceptionally easy to order and set up! Everything worked great and we could travel Japan without worrying about connectivity at all.

27 de setembro de 2025
Avaliação não solicitada
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Resposta da Journey Japan eSIM

We’re so happy to hear your first eSIM experience was smooth and worry-free! Being able to travel Japan without connectivity issues is exactly what we aim for.

Avaliado com 5 de um total de 5 estrelas

Very Fast Setup - Surprised!

Setup was easier than expected and wherever I went the connection was solid and delivered. When planning a trip to a country that's not run on English, it gave me peace of mind to know that my internet connection was reliable so that I could check Google Maps & Google Translate lol Also I loved uploading all my photos and videos to the socials instantly

3 de novembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

We’re thrilled setup was a breeze and the connection stayed solid wherever you went! Being able to navigate, translate, and share your trip instantly is exactly the worry-free experience we aim for. Thanks for the review!

Avaliado com 4 de um total de 5 estrelas

At the airport

At the airport, I couldn't get the eSIM card to work right away. I asked one of the stores that also sold eSIM cards if they could help me. A few quick fingers flew across my phone, and 30 seconds later, your eSIM was working. And it works everywhere! We've been traveling for 12 days (9 more to go), and whether we're on the train, in the car, or on our bike, it works as it should. My girlfriend has a card from a competitor, but it doesn't work as well. I say, keep it up!

2 de dezembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Glad to hear the eSIM worked flawlessly across your trip, and that you were able to get things sorted at the airport. Next time, if you ever run into any issues, our support team is always happy to help!

Avaliado com 5 de um total de 5 estrelas

The only Japan eSim you will need!

Set up was really easy, I was connected before getting to baggage collection! Didn't lose coverage once which was really important as we had a campervan and relied heavily on data for navigation. The price was very reasonable too. I will definitely use again on my next trip.

19 de outubro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

So glad setup was quick and you stayed connected the whole trip, especially while navigating in a campervan! Looking forward to getting you connected on your next Japan adventure.

Avaliado com 5 de um total de 5 estrelas

Internet for the entire 3 week trip

Did a 3 week trip around Japan and had mobile data in all of the places we visited with no issues. Worked better than other eSIMs, especially in rural areas.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Fantastic to hear! Staying connected across Japan, especially in rural areas, is exactly the kind of reliable coverage we aim to provide.

Avaliado com 1 de um total de 5 estrelas

Useless

Useless. Complete waste of money, It mucked up my phone settings and I had great difficulty and additional cost to restore them.

3 de setembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

We’re sorry to hear about the difficulties you encountered and wish we had the opportunity to help while you were experiencing issues. Our support team is always available to assist and ensure a smooth setup, and it’s unfortunate we didn’t get the chance to make things right.

Avaliado com 5 de um total de 5 estrelas

Never Lost Coverage

Used this e-sim for my 3 week trip in October of this year and couldn't rate it highly enough. From atop a small mountain in the countryside of North Japan to the underground levels of a Japanese train station, I never lost coverage anywhere. It is a little bit pricier than some other e-sim providers but it's well worth the price in my opinion. Having done extensive research on what e-sim provider to choose I saw reviews of many people using other providers losing coverage constantly or the connection simply not working. I got the 20gb plan and had barely used half of it by the end of my stay in Japan. From using Google maps to navigate to the Disney app in TDR, everything worked seamlessly and never had any issues with any apps or websites not working.
Would definitely use again for a future trip and would recommend to anyone. Thank you Chris and team for creating such an amazing product.

1 de outubro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Staying connected everywhere from the mountainous countryside to underground train stations is exactly the experience we aim to provide. Thanks for the recommendation!

Avaliado com 5 de um total de 5 estrelas

7 day trip to tokyo worked perffectly

I set up the E-SIM before even going to japan, i just had to turn it on my Iphone when i arrived at Haneda and worked wonderfully during my 7 days on Tokyo.

I walked and used the subway all over tokyo constantly and never lost the signal or felt like i had any throttle on the speed.

Defenetly using it again next trip to japan

20 de novembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Thanks for sharing! We’re happy your eSIM worked perfectly from the moment you landed at Haneda and kept you connected throughout Tokyo. Looking forward to getting you connected on your next trip to Japan!

Avaliado com 5 de um total de 5 estrelas

Extremely easy and reliable.

Extremely easy and reliable. I was very nervous about my trip to Japan and how dependant I would be on my phone for managing funds, navigating the country and accessing tickets for the Shinkansen. I was able to get the journey Japan e-sim working quickly and easily as soon as I landed. The speed was great and no matter where I was (even mountains in the middle of the country) I always had a good connection. I was happy with the price and didn't need the 20gbs I purchased for the trip.

Very grateful I choose this e-sim as my partner choose to use a Sim card and roaming which ended up barely working and we were completely reliant on my connection.

It's a good product and gives you so much less to worry about. I'll definitely keep using this Sim on return trips as I'm confident I'll have what I need wherever I go.

18 de novembro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

Thanks for the review! Quick setup, reliable coverage, and plenty of data when you need it are all things we aim to provide. We look forward to keeping you connected on your future trips to Japan.

Avaliado com 5 de um total de 5 estrelas

A Great eSIM Experience

Spent a month in Japan, and this esim was amazing. It was super easy to install into my Galaxy S25 plus. We went every where, Tokyo, Osaka, Kyoto, Hiroshima, and even Okunoshima, which is where I was worried the eSIM would fail. Nope, it stayed steady the whole time and I never lost connection. I did the unlimited plan, which was new at the time of purchase, and I'm glad I did, because my jerk phone decided to update and use up precious data right at the beginning of the trip. Unlimited also meant I could keep my family back home constantly updated and video call with them with no worries about my data running dry.
A salute to you and your product, Chris and team! I'll be using it again on my next Japan trip!

4 de outubro de 2025
Avaliação não solicitada
logotipo da Journey Japan eSIM

Resposta da Journey Japan eSIM

It’s fantastic to hear the eSIM kept you connected across so many places, even Okunoshima! Unlimited data clearly came in handy, and we’re glad it made keeping in touch with family easy. We’ll be ready to get you connected on your next Japan adventure!

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