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J L Brooks Avaliações 

1.487
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Trying to be more ethical and support local. JL Brooks has been absolutely wonderful a triumph. Wonderful swift delivery, free on set days. Lovely choice of lovely things 😋 Discovered new favourites... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I regularly use JL Brooks for a certain lemonade that my wife loves. Items always come on time and are well packaged. They do some great deals and postage is reasonable. I really cannot fault them and... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Great company offering loads of drinks and pub snacks. Only gave 4 stars this time as i paid express delivery 1-2 working days had to wait 5 days later but the dispatch was quick the products are we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service as always. Love this drink. DPD let you down on this one as they didn’t bother ringing doorbell just dumped boxes directly outside my front door. When asked to put in garage he proceede... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Alimentos e Bebidas
  2. Distribuidora de Bebidas
  3. Cash and Carry
  4. Confeitaria
  5. Atacadista de Confeitaria

Escrito pela empresa

J L Brooks are a trusted Yorkshire wholesaler that have been supplying crisps, snacks, soft drinks, confectionery, bar supplies, cleaning products and wine for over 100 years. With over 1000 products listed online from big brands including Walkers, Coca-Cola, Britvic and Cadbury, you're sure to find something you'll love at a price you won't believe! Unlike other wholesalers, J L Brooks ships to businesses and the general public, so anyone can take advantage of bulk buy discounts, delivered straight to their door. Try J L Brooks for yourself and see how much you could save!

Discover the J L Brooks Difference

Escrito pela empresa

Quality Wholesale Since 1920
At J L Brooks, we're more than just a wholesaler, we're a company committed to raising the standards across the industry, and making wholesale offers available to all, whether your a business or not. We pride ourselves in providing excellent customer service and competitive, fair pricing across our range. Try us for yourself and experience a better wholesale experience.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.487)

275 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

very efficient order came quicker than…

very efficient order came quicker than i was expecting too bought too many really but im sure they will be enjoyed thank you

31 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Doreen,
Thank you for your lovely 5-star review.
We are really pleased to hear your order arrived quickly and that everything was efficient from start to finish. It is great to know you are happy with your purchase, even if you ended up ordering a little more than planned.

We hope everything is enjoyed and we look forward to serving you again soon.

Kind regards
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, i'm only a private individual not a trader but my delivery was on time, products well dated and when there was an out of stock item it was delivered 2 days later at no extra charge

29 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Mr J Hall,
Thank you for your excellent 5-star review.
We are really pleased to hear your delivery arrived on time and that the products were well dated and in good condition. It is also great to know we were able to quickly resolve the out of stock item and get the replacement to you within two days at no extra cost.

We really appreciate your kind words and your support, and we look forward to your next order.

Kind regards
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Crisps

Excellent service even let you know when there is a delay on delivery. I would highly recommend them.

30 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Jillian,

Thank you for your excellent 5-star review.

We are really pleased to hear you were happy with our service and the delivery updates. Keeping you informed is important to us, especially if there are any delays, so it is great to know this made a difference.

We really appreciate your recommendation and look forward to serving you again soon.

Kind regards
Selina
JL Brooks Customer Service Team Member

Avaliado com 3 de um total de 5 estrelas

Good selection of products

Good selection of products, good prices and delivery is always quick. Just let down by extortionate postage costs. Several times I've reduced my order massively just to get the postage cost vaguely palatable. If they could fix that I'd use them more.

27 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi,
Thank you for your feedback and for taking the time to leave a review.

We are really pleased to hear you are happy with our product range, pricing, and quick delivery. It is also helpful to know where we can improve.

We understand your concerns regarding postage costs. We appreciate this can affect order size and we will make sure your comments are passed on for review. We are always looking at ways to improve value while maintaining reliable and fast delivery.

Thank you again for your support, and we hope we can continue to serve you in the future.

Kind regards
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

A quick efficient company

A quick efficient company whose customer service was impressive

30 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Nigel,

Thank you for your wonderful 5-star review.

We are really pleased to hear you found us quick and efficient, and that our customer service met your expectations. Feedback like this means a lot to the team.

We really appreciate your support and look forward to your next order.

Kind regards
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

good prices good delivery friendly…

good prices good delivery friendly driver all round good service

29 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Sue,

Thank you for your fantastic 5-star review.

We are delighted to hear that you are happy with our prices, speedy delivery, and the friendly service provided by our driver. It is great to know you had such a positive experience all round.

Thank you for your support. We look forward to serving you again soon.

Kind regards
Selina
JL Brooks Customer Service Team Member

Avaliado com 1 de um total de 5 estrelas

My neighbour is old and he left to…

My neighbour is old and he left to heavy boxes with her ,, there is a safe place at my address and a note on door

26 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Sheron,
Thank you for taking the time to leave your feedback.

I am very sorry to hear about your delivery experience. It is always disappointing when the weakest part of the service is the courier company. I am, however, pleased that the actual ordering process and the quality of the stock were not the reasons behind your 1-star rating.

Leaving heavy boxes with an elderly neighbour when there was a designated safe place at your address and a note on the door is not the standard of service we expect. I completely understand your frustration.

We will pass this feedback on to the courier company so they can remind their drivers to follow delivery instructions carefully and ensure parcels are left in the appropriate location whenever possible.

Thank you again for bringing this to our attention, and we hope we have the opportunity to provide you with a much better overall experience in the future.

Kind regards
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, quick delivery and great response after DPD messed up the first delivery.

27 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Rae,
Thank you so much for your kind feedback.
We are really pleased to hear you were happy with the service and that your order was delivered quickly. I am also glad we were able to help resolve the issue with the first DPD delivery.
We really appreciate your order and look forward to seeing you again in the future.

Kind regards,
Selina
Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

excellent service

25 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Les,
Thank you so much for your kind feedback.
We are really pleased to hear you were happy with the service you received. It means a lot to us.
We really appreciate your order and look forward to seeing you again in the future.

Kind regards,
Selina
Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Very fast delivery

Very fast delivery, great price

26 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Philip,
Thank you for taking the time to leave your feedback.
We are really pleased to hear you were happy with the very fast delivery and great price.
We really appreciate your order and look forward to serving you again in the future.

Kind regards,
Selina
Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Price

Easy to order,came with in a few days ,had very thing I needed

26 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Janette,

Thank you so much for your kind review.
We are really pleased to hear that your order was easy to place and arrived within a few days. It is great to know we had everything you needed as well.
We really appreciate your business and look forward to seeing you again in the future.

Kind regards,
Selina
Customer Service Team Member

Avaliado com 3 de um total de 5 estrelas

Every time I place an order

Every time I place an order , when delivery arrives items are out of stock but there not when you order them

25 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Jason,

Thank you for taking the time to leave your feedback.
We are very sorry to hear that you have experienced stock shortages on multiple orders. We completely understand how frustrating it is to order items that appear to be available, only to find they are out of stock when your delivery arrives.

Unfortunately, stock levels can sometimes change between an order being placed and being picked, but we appreciate that this does not make the situation any less disappointing.

Your feedback is important to us, and we are continually working to improve our stock management and communication processes to minimise these occurrences.

Thank you for your continued custom, and please accept our sincere apologies for the inconvenience caused.

Kind Regards,
Selina
JL Brooks Customer Service Team Member.

Avaliado com 5 de um total de 5 estrelas
logotipo da J L Brooks

Resposta da J L Brooks

Hi,
Thank you for your fantastic review.

We are delighted to hear you enjoyed the product and found it very tasty. Your kind feedback really means a lot to us.

Thank you again for your order and support.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Great site

Only place I can find the items that I wanted, with quick delivery

7 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi John,

Thank you for your great review.

We are really pleased to hear you were able to find the items you needed and that you were happy with the quick delivery. Your feedback is very much appreciated.

Thank you again for your support and for choosing JL Brooks.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

great service fast delivery service…

great service fast delivery service thank you again

8 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Holly,
Thank you for your kind review.

We are really pleased to hear you were happy with the service and fast delivery. Your feedback is very much appreciated.

Thank you again for your order and support.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Great prices and fast delivery

Great prices and fast delivery, highly recommend.

5 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Anita,

Thank you for your fantastic review.

We are really pleased to hear you were happy with the pricing and fast delivery service. Your recommendation means a great deal to us.

Thank you again for your support and for choosing JL Brooks.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Products as described and good delivery

Products as described and good delivery

6 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Matt,

Thank you for your great review.

We are delighted to hear the products arrived as described and that you were happy with the delivery service. Your feedback is very much appreciated.

Thank you again for choosing JL Brooks.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Excellent service.

Excellent service.

4 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Tony,

Thank you for your review.

We are delighted to hear you received excellent service. Your support and feedback are very much appreciated.

Thank you again for choosing JL Brooks.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Very quick and in good quality

Very quick and in good quality

6 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Gary,

Thank you for your great review.

We are really pleased to hear you were happy with the quick service and the quality of your order. Your feedback is very much appreciated.

Thank you again for your support.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Good service & fast delivery

Good service & fast delivery

5 de maio de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Gillian,
Thank you for your great review.

We are really pleased to hear you were happy with the service and fast delivery. Your support is very much appreciated.

Thank you again for your order.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

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