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J L Brooks Avaliações 

1.487
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Trying to be more ethical and support local. JL Brooks has been absolutely wonderful a triumph. Wonderful swift delivery, free on set days. Lovely choice of lovely things 😋 Discovered new favourites... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I regularly use JL Brooks for a certain lemonade that my wife loves. Items always come on time and are well packaged. They do some great deals and postage is reasonable. I really cannot fault them and... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Great company offering loads of drinks and pub snacks. Only gave 4 stars this time as i paid express delivery 1-2 working days had to wait 5 days later but the dispatch was quick the products are we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service as always. Love this drink. DPD let you down on this one as they didn’t bother ringing doorbell just dumped boxes directly outside my front door. When asked to put in garage he proceede... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Alimentos e Bebidas
  2. Distribuidora de Bebidas
  3. Cash and Carry
  4. Confeitaria
  5. Atacadista de Confeitaria

Escrito pela empresa

J L Brooks are a trusted Yorkshire wholesaler that have been supplying crisps, snacks, soft drinks, confectionery, bar supplies, cleaning products and wine for over 100 years. With over 1000 products listed online from big brands including Walkers, Coca-Cola, Britvic and Cadbury, you're sure to find something you'll love at a price you won't believe! Unlike other wholesalers, J L Brooks ships to businesses and the general public, so anyone can take advantage of bulk buy discounts, delivered straight to their door. Try J L Brooks for yourself and see how much you could save!

Discover the J L Brooks Difference

Escrito pela empresa

Quality Wholesale Since 1920
At J L Brooks, we're more than just a wholesaler, we're a company committed to raising the standards across the industry, and making wholesale offers available to all, whether your a business or not. We pride ourselves in providing excellent customer service and competitive, fair pricing across our range. Try us for yourself and experience a better wholesale experience.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.487)

275 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Easy to deal with

Had what i required reasonably priced

14 de janeiro de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Mark,
Thank you so much for your review! We’re delighted to hear you found what you needed at a great price.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Always a great service

Always a great service, Fantastic communication in updating order status and delivery date via email. Delivery driver's ring before delivering, always friendly and polite.

12 de janeiro de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Grace,
Thank you so much for your kind words!
We’re thrilled to hear you’re happy with our service and communication. We’ll also pass on your compliments to our friendly delivery team, they’ll be smiling all day! 😄

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Very good to order from and delivery…

Very good to order from and delivery done in fair time the only thing I can say is the emails do my head in that’s why I don’t order too much from them but otherwise I would highly recommend them

7 de janeiro de 2026
Avaliação não solicitada
logotipo da J L Brooks

Resposta da J L Brooks

Hi Paul,
Thank you for your feedback!
We’re glad to hear you’re happy with our service and delivery times. We completely understand that too many emails can be a bit much, maybe we need to work on our “email diet”! 😉

We really appreciate your recommendation and your support.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Fast delivery friendly delivery driver…

Fast delivery friendly delivery driver products exactly as described

14 de janeiro de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Peter,
Thank you so much for your kind words! We’re delighted to hear you had a smooth experience with fast delivery and friendly service, and that the products were just as expected. 😊

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Quick delivery

Quick delivery, customer services were extremely helpful.

10 de janeiro de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Richard,

Thank you very much for your 5-star review!

We’re delighted to hear that your delivery was quick and that our customer service team was extremely helpful. Your kind feedback really means a lot to us and helps motivate the whole team.

Thank you again for choosing JL Brooks, your custom is truly appreciated.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 1 de um total de 5 estrelas

JL cancelled my order after it was shipped…

After I had place the order got confirmation and then had another email saying the parcel was shipped. The order was then cancelled by JL brooks with no information on why it was cancelled

8 de janeiro de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Wayne,

Thank you for taking the time to leave your feedback. We’re very sorry for the confusion and frustration caused by the cancellation of your order without clear communication.

After looking into this, it appears the issue was due to a training oversight with one of our newer team members. This has now been addressed, and our procedures reinforced to prevent this happening again.

The cancellation was necessary because the Lister’s Chorizo we had in stock was very short-dated, and no fresh stock was due to arrive within a suitable time frame. However, we should have communicated this clearly to you, and we sincerely apologise for not doing so.

Thank you again for your feedback and understanding.

Kind regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Great value!

8 de janeiro de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hello Fabio,

Thank you very much for your 5-star review!

We’re really pleased to hear you found the order to be great value. Thanks again for choosing JL Brooks, enjoy your Uncle Alberts.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Easy not nonsense purchase

Easy not nonsense purchase, as described super fast delivery.

7 de janeiro de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Kath,
Thank you so much for your fantastic review!
We’re thrilled to hear you found the purchase easy and that your order arrived quickly. Your feedback really means a lot to us.

Kind regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 1 de um total de 5 estrelas

I am still waiting for my items…

I am still waiting for my items although they were expected some time ago.

5 de janeiro de 2026
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Resposta da J L Brooks

Hi Max,

I’m so sorry to hear that you were disappointed and that you didn’t see any of my emails informing you of the issues we were experiencing due to the extreme weather conditions we recently had, including Storm Goretti. It’s such a shame to receive a disappointed review when these delays were unfortunately out of our control, and some communications were missed along the way.

I do hope you enjoy the Pomme Bears, and thank you again for your order. Your custom is very much appreciated, and we hope to provide a smoother experience for you in the future.

Kind regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Fabulous service

1 de janeiro de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi Sarah,
Thank you so much for your kind words!
We’re thrilled to hear you enjoyed our service and really appreciate your custom.

Kind Regards,
Selina,
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Very good prices and service

2 de janeiro de 2026
logotipo da J L Brooks

Resposta da J L Brooks

Hi John,
Thank you so much for your lovely review!
We’re delighted you’re happy with our prices and service, it really means a lot to us.

Kind Regards,
Selina,
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Excellent service- lots of choices-…

Excellent service- lots of choices- fast delivery A1++++

28 de dezembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Gary,
Thank you so much for your fantastic review!
We’re really pleased to hear you’re happy with the range, service, and fast delivery. Your feedback means a lot to us and we look forward to you shoping with us again soon.

Kind Regards,
Selina
JL Brooks Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Quality products

Quality products. Very fast delivery. I have used this company numerous times and would gladly use them again.

29 de dezembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Kevin,
Thank you so much for your kind words!
We’re delighted to hear you’re happy with the quality of our products and our delivery service. We really appreciate your continued support and look forward to your next order again in the future.

Kind Regards,
Selina
JL Brooks Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Easy order

Easy order. Quick delivery.

8 de dezembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Michelle,
Thank you for your feedback!
We’re delighted to hear you found ordering easy and your delivery quick. We really appreciate your custom!

Kind Regards,
Selina,
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Good service arrived promptly

Good service arrived promptly

7 de dezembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Alan,
Thank you for your kind feedback!
We’re delighted to hear your order arrived promptly. We really appreciate your support and look forward to your custom again soon.

Kind Regards,
Selina,
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Bought huel in bulk far cheaper about…

Bought huel in bulk far cheaper about £3.12 a unit vs £3.80 in stores. Good price and delivered quickly. Would recommend

7 de dezembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Chris,
Thank you so much for your kind words!
We’re delighted to hear you found our bulk pricing great and enjoyed the quick delivery. Your recommendation means a lot to us!

Kind Regards,
Selina,
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Excellent Quality

Great Service Fast delivery Lovely products

8 de dezembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Sue,
Thank you so much for your kind words!
We’re delighted to hear you enjoyed our service, fast delivery, and products. We really appreciate your support and look forward to seeing yo revisit our site again soon.

Kind Regards,
Selina,
JL Brooks Customer Service Team Member

Avaliado com 1 de um total de 5 estrelas

Crisps were stale

Crisps were stale. When I contacted them, they said they were just whilesalers and gave me a link to contact the manufacturers directly.

6 de dezembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Michael,

Thank you for taking the time to leave your feedback.

I’m sorry to hear that you were disappointed with the crisps you received. As a wholesaler, we do not manufacture the products ourselves; however, I was hoping that the details I provided would allow you to contact the manufacturer directly, as they are best placed to investigate quality concerns and offer a suitable resolution.

I do hope you were able to contact the manufacturer directly, as they are always keen to ensure customers have a satisfying experience with their products.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Fantastic Service

Usual super fast delivery & excellent service

3 de dezembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Ian,
Thank you so much for your kind feedback!
We’re thrilled to hear you’re happy with our fast delivery and service. Your custom is greatly appreciated, and we look forward to serving you again soon.

Kind Regards,
Selina,
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Always a 10/10

Always a 10/10

No fuss, no aggro.
Job done

4 de dezembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi David,
Thank you for the great review! We like to keep things exactly that way. No fuss, no aggro, job done ✔️😄

Kind Regards,
Selina,
JL Brooks Customer Service Team Member

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