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J L Brooks Avaliações 

1.488
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Trying to be more ethical and support local. JL Brooks has been absolutely wonderful a triumph. Wonderful swift delivery, free on set days. Lovely choice of lovely things 😋 Discovered new favourites... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I regularly use JL Brooks for a certain lemonade that my wife loves. Items always come on time and are well packaged. They do some great deals and postage is reasonable. I really cannot fault them and... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Great company offering loads of drinks and pub snacks. Only gave 4 stars this time as i paid express delivery 1-2 working days had to wait 5 days later but the dispatch was quick the products are we... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great service as always. Love this drink. DPD let you down on this one as they didn’t bother ringing doorbell just dumped boxes directly outside my front door. When asked to put in garage he proceede... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fornecedor de Alimentos e Bebidas
  2. Distribuidora de Bebidas
  3. Cash and Carry
  4. Confeitaria
  5. Atacadista de Confeitaria

Escrito pela empresa

J L Brooks are a trusted Yorkshire wholesaler that have been supplying crisps, snacks, soft drinks, confectionery, bar supplies, cleaning products and wine for over 100 years. With over 1000 products listed online from big brands including Walkers, Coca-Cola, Britvic and Cadbury, you're sure to find something you'll love at a price you won't believe! Unlike other wholesalers, J L Brooks ships to businesses and the general public, so anyone can take advantage of bulk buy discounts, delivered straight to their door. Try J L Brooks for yourself and see how much you could save!

Discover the J L Brooks Difference

Escrito pela empresa

Quality Wholesale Since 1920
At J L Brooks, we're more than just a wholesaler, we're a company committed to raising the standards across the industry, and making wholesale offers available to all, whether your a business or not. We pride ourselves in providing excellent customer service and competitive, fair pricing across our range. Try us for yourself and experience a better wholesale experience.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(1.488)

275 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Superb service

Superb service

9 de outubro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Richard,
Thank you so much for the 5-star review! We’re really glad to hear you received superb service. We appreciate you choosing JL Brooks and hope to help you again soon.

Kind Regards,
Selina,
JL Brooks Customer Service Team Member.

Avaliado com 5 de um total de 5 estrelas

Crisps

Very Good DEAL

16 de novembro de 2025
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Resposta da J L Brooks

Hi William,
Thank you for the 5 stars! We’re really glad you felt it was a very good deal. We appreciate your support and hope to serve you again soon.

Kind Regards,
Selina,
JL Brooks Customer Service Team Member.

Avaliado com 5 de um total de 5 estrelas

Great Products

Excellent order and delivery process
All items were in perfect condition with long sell by dates
Great price on all items

15 de novembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Richard,
Thank you so much for the wonderful 5-star review!
We’re really pleased to hear the ordering and delivery process went smoothly, and that everything arrived in perfect condition with long dates. It’s great to know you were happy with the prices too.

We really appreciate your support and look forward to serving you again.

Kind Regards,
Selina,
JL Brooks Customer Service Team Member.

Avaliado com 5 de um total de 5 estrelas

Excellent service and Jonathan was very…

Excellent service and Jonathan was very helpful.

14 de novembro de 2025
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Resposta da J L Brooks

Hi Margaret,
Thank you for your kind words! We’re delighted to hear that Jonathan was able to help and that you enjoyed our service.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas
logotipo da J L Brooks

Resposta da J L Brooks

HI Jane,
Thank you for your kind words! We’re delighted to hear you were happy with our service and prompt delivery.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery, got what I ordered exactly, was very cheap.
If its what you want, JL Brooks do it as well as anyone. Highly recommended.

1 de outubro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Andrew,
Thank you for the fantastic feedback!
We're delighted to hear everything arrived quickly, exactly as expected, and at a great price. It means a lot that you’d highly recommend us, we really appreciate your support.

Kind Regards,
Selina,
JL Brooks Customer Service Team Member.

Avaliado com 5 de um total de 5 estrelas

Fast delivery and regular updates on…

Fast delivery and regular updates on progress of the order.

10 de novembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Geoff,
Thank you so much for your kind words!
We’re delighted to hear you appreciated the fast delivery and updates. Your feedback means a lot to us.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Received quickly from JL Brooks and…

Received quickly from JL Brooks and would definitely order from them again

10 de novembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Marcia,
Thank you for your wonderful feedback!
We’re thrilled to hear your order arrived quickly and that you’d choose to order from us again. We look forward to serving you in the future!

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 4 de um total de 5 estrelas

Fine…

Always great products,I just wish when they are delivered when noone is around that they wouldn't leave them in full view

6 de novembro de 2025
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Resposta da J L Brooks

Hi Graham,
Thank you so much for your review and for sharing this feedback, it really does help us improve. I’m glad to hear you’re happy with the products, but I’m sorry the delivery was left somewhere too visible. That’s not ideal, and I completely understand why you’d prefer parcels to be placed somewhere more discreet.

We’ll pass this on to the driver to help prevent it happening again, and if you ever have a preferred safe place for future deliveries, just let us know and we’ll make sure it’s added to your notes.

Thanks again for choosing JL Brooks.

Kind Regards,
Selina,
JL Brooks Customer Service Team Member.

Avaliado com 5 de um total de 5 estrelas
logotipo da J L Brooks

Resposta da J L Brooks

Hi Steve,
Thank you so much for the wonderful review!
We're really glad to hear you had an excellent experience from start to finish. It means a lot to us that you took the time to share your feedback, and we're delighted everything went smoothly for you.

Thanks again for choosing JL Brooks, we truly appreciate it.

Kind Regards,
Selina,
JL Brooks Customer Service Team Member.

Avaliado com 5 de um total de 5 estrelas

Fast and efficient service at good…

Fast and efficient service at good prices

7 de novembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi David,
Thank you for taking the time to leave such a lovely review!
We're really pleased to hear you found our service fast, efficient, and great value. It’s exactly what we aim for, so your feedback is genuinely appreciated.

Thanks again for choosing JL Brooks!

Kind Regards,
Selina,
JL Brooks Customer Service Team Member.

Avaliado com 5 de um total de 5 estrelas

Excellent service.

Excellent service.

7 de novembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Bob,
Thank you so much for your feedback!
We're delighted to hear you’ve received excellent service, it means a lot to us. We really appreciate you choosing JL Brooks.

Kind Regards,
Selina,
JL Brooks Customer Service Team Member.

Avaliado com 5 de um total de 5 estrelas
logotipo da J L Brooks

Resposta da J L Brooks

Hi Leisa,
Thank you so much for the lovely 5-star review!
We're delighted to hear you’re happy with our service and that your goods arrived quickly. We'll look forward to your next order soon.

Kind Regards,
Selina,
JL Brooks Customer Service Team Member.

Avaliado com 5 de um total de 5 estrelas

Positive Action on Customer Service

The sell by date was just 2 weeks out...! They responded the next day to the review and gave a full refund, talk about turning a bad experience around! Well done guys!

5 de novembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Darrel,

Thank you so much for your order, and I’m truly sorry that the date on the Spicy Stiggles was far from suitable for a full-price item. As mentioned in my previous email, it is not standard practice for full-price stock to be sent with only two weeks’ shelf life.

The warehouse team has been informed, and it appears this was an isolated case. The cost of the Spicy Stiggles has been credited back to your account, so you can enjoy the stock for free.

Thank you again for choosing JL Brooks, and I hope you’re happy with this resolution. Please don’t hesitate to reach out if there’s anything further we can assist with.

Take care, and thanks again,

Kind Regards,
Selina
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Excellent customer service sorted my…

Excellent customer service sorted my mistake without any issues

3 de novembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Michael,
Thank you so much for your lovely review! 😊
We’re really glad we could sort everything out smoothly for you, mistakes happen to the best of us!

Kind Regards,
Selina,
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Value for money

Could not get r whites rasberry only from jl brooks
Ordering was easy and straightforward payment was also easy and straightforward
Delivered in 2 day and charge was not expensive
Will definitely be Ordering more thing from jl brooks

5 de novembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Christine,
Thank you so much for your kind words! 😊
We’re glad the ordering process was smooth and that your delivery arrived quickly. We look forward to helping you with more of your favourites next time!

Kind Regards,
Selina,
JL Brooks Customer Service Team Member

Avaliado com 2 de um total de 5 estrelas

The cans of pop were dented and…

The cans of pop were dented and damaged. Needs better packaging

30 de setembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Liz,

Thank you so much for taking the time to leave a review, your feedback really helps us improve future orders. I can see that you received a refund as compensation for the dented cans, and I completely understand how disappointing it is when a consignment isn’t treated with the same care as it was sent out.

We really appreciate your patience and hope that you’ll be happy to order from us again in the future.

Kind regards,
Selina
Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Easy to order, good pricing and speedy delivery.

4 de novembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Thank you so much for the lovely review! 🌟
Hi,
We’re really pleased to hear you found everything easy to order and received your delivery nice and quickly — that’s exactly what we aim for!
Thanks again for choosing JL Brooks, and we hope to see you back soon.

Kind Regards,
Selina,
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Good products

Good products
Timely Delivery

4 de novembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Carole,
Thank you so much for your kind words! 🌟
We’re delighted to hear you’re happy with both our products and delivery service, it’s always great to know we’re getting it right.
Thanks again for choosing JL Brooks, and we look forward to serving you again soon!

Kind Regards,
Selina,
JL Brooks Customer Service Team Member

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service

1 de novembro de 2025
logotipo da J L Brooks

Resposta da J L Brooks

Hi Ashley,
Thank you so much for your fantastic review! 🌟 We really appreciate you taking the time to share your experience, it means a lot to the whole team.

Kind Regards,
Selina
JL Brooks Customer Service Team Member

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