Variety and the actual creams are nice but, for the price I expected even better. I expected life changing. I can get this level from a drug store. No one has said to me I look fantastic what am I usi... Ver mais
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Variety and the actual creams are nice but, for the price I expected even better. I expected life changing. I can get this level from a drug store. No one has said to me I look fantastic what am I usi... Ver mais
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I've been using jlo's products consistently in the morning and at night for a couple of years now and they truly work. The cleanser, serum and moisturizer keeps my face hydrated and glowing! I also ap... Ver mais
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I choose only jlo beauty products over any other ...makes me feel confident in my bare skin everyday....when I never could I recommend u try it for yourself 💯 SATISFIED
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I love all the products, and they are not heavily perfumed, making them safe for everyone, even those with allergies or sensitive skin. I am 64 and have been using the products for years and constantl... Ver mais
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Escrito pela empresa
Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
JLO Beauty® is built on a simple but powerful premise: "Beauty has no expiration date." Founded by global icon Jennifer Lopez, the brand is a luxury skincare line designed to deliver high performance, results-driven formulas that feel as luxurious as they are effective, proof that radiant skin is achievable at any stage.
Every JLO Beauty formula is powered by our signature Terralume Complex™, a blend of potent, clinically tested ingredients designed to work in harmony. From cleansers and serums to moisturizers and body treatments, our products are crafted to deliver visible results while feeling effortless to incorporate into your daily ritual.
At JLO Beauty, we believe skincare should be a daily indulgence, not a chore. Every formula is refined until the results speak for themselves because real confidence starts with results you can see and feel.
Estados Unidos
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I love this product, shipping time was great and did I mention I love the products!!!

Resposta da JLO Beauty

Resposta da JLO Beauty
I received very small sizes in the first JLO package instead of full sizes. I did not receive any help when I talked to a customer service rep so I customized the next shipment. I was disappointed that the retinal serum that I selected was not in my package. The beso balm is too much like Vasoline ointment. Ï don't believe I got a very good deal for the price I paid for the products and I will get one more shipment to make up my mind if I'll continue as a member

Resposta da JLO Beauty
Tried 3 times to cancel my subscription.
Hoping the last time was the charm...
Customer Service does not listen or stray away from their talking points - VERY ANNOYING
I don't remember the date

Resposta da JLO Beauty
One product that I’ve tried and I adore is their face wash,”That Hit Single”. I have lost count on how many I have purchased, for myself and to gift the family and friends.
But what I so appreciate, is that one time where I had a delivery issue with my order, all I did was call in and the problem was resolved instantly. I was so impressed with their customer service.
Impeccable! Thank you.

Resposta da JLO Beauty
I received her skincare system for Christmas and am AMAZED at the results. I get compliments on my skin non stop! My favorite product is THAT JLO GLOW SERUM, but everything is wonderful. I also love THAT FRESH TAKE EYE CREAM because you can use it on your eyelids and most eye creams on the market say to avoid eyelids and eyelids get wrinkly too!
Another great product is THAT STAR FILTER. I mix a few drops with my body lotion and instantly look luminous, tanned and more toned.
Customer service is on point and friendly. Shipping is fast.

Resposta da JLO Beauty
It always is GREAT i just wish that sometimes give us clients a 25% off and not have to have a subscription to have more delivered after the first order with in 90 days, some of us it last longer than 90 days but i love her n her products cause they really work..I am 75 years old n people do not believe me, thats how long I have been using them i use to order them from Sephora cause it did not take that long to get it to me..Try Jlo products you will not be disappointed 🥰

Resposta da JLO Beauty
Im enjoying the booty balm, face mist, and the eye cream, lastly the face wash because all these products are hydrating and they work.

Resposta da JLO Beauty
Received my products in a timely manner. Well packaged. The effectiveness of the products is outstanding. I am very satisfied with the quality of the products and packaging .

Resposta da JLO Beauty
They understood my concern and kept their promise to their customer policy and terms of service with respect to the cancellation policy of the automatic subscription plan. I appreciate that they were quick to respond and provide me with a cancellation email. I love shopping JLo Beauty but on my terms without being enrolled in an automatic subscription service.

Resposta da JLO Beauty
I was excited to try these products based on the reviews, but overall I was underwhelmed. I was hoping for a noticeable glow and more of a radiant, hydrated finish, but unfortunately I didn’t see much of a difference after using them.
That said, there were a couple of standout products. I really enjoyed the lip mask—it left my lips feeling soft, smooth, and moisturized. I also liked the under-eye patches, which felt refreshing and helped my under-eye area look more hydrated.
Overall, while a few products worked well for me, the collection as a whole didn’t deliver the glow or results I was expecting.

Resposta da JLO Beauty
Ordering & returns easy process. I love using products but waited long for a response and information provided was not accurate and did not help me in moving forward with a new order.

Resposta da JLO Beauty

Resposta da JLO Beauty
I’m happy that I can now adjust my shipments online and don’t have to call. Love the product!

Resposta da JLO Beauty

Resposta da JLO Beauty
I don’t like how the Website makes it hard to purchase individual products. Many of us don’t like subscription services. Also many of the product images are old and look dated.

Resposta da JLO Beauty
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