The requirements to open an account and the communication between departments are very poor! I find it a bit backwards that we cant open an account get a card to that account in the same place. To act... Ver mais
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Veja o que dizem as avaliações
The customer service representative Patrick Forrest was very helpful, informative & shows a great degree of patience while assisting me to update my JN Online Account. He took time & effort to make su... Ver mais
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JN Brixton branch staff are extremely understanding. They listen to you distinctly. Tracey, Hortence and the supervisor are very pleasant. I would recommend anyone to visit. I left all the way from To... Ver mais
A empresa respondeu
To have back a online banking system. Wear you can go and do your transaction yourself. Because it's inconvenient for me to fine one of these locations..
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Informações de contato
Brixton Road 389-391, SW9 7DE, London, England, Reino Unido
- 02077376951
4,8
Excelente
74 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
The team in Brixton are fast
The team in Brixton are fast, efficient and friendly.
7 de maio de 2026
Avaliação não solicitada
Resposta da JN Money - Brixton
Dear Valued Customer, Thanks for your positive feedback. We are happy to hear that you find our services reliable and that our team has been consistently available to support you when needed. We value your business and hope to serve you again soon
Very reliable in everything you do
Very reliable in everything you do, it makes it much easier to find and pay bills
24 de fevereiro de 2026
Resposta da JN Money - Brixton
Dear valued customer, thank you so much for your kind words!We’re happy to hear that you find our services reliable and that we make it easier for you to find and pay your bills. We truly appreciate your support and look forward to serving you again!
Resposta da JN Money - Brixton
Dear Valued customer, Thanks for the positive review. We pride ourselves on providing the best service to you and all our customers, looking forward to serving you again in the future.
Resposta da JN Money - Brixton
Dear valued customer, thank you! We’re glad you’re enjoying the convenience of sending money right from your sofa with JN Money Online. We look forward to serving you again soon.
Very straightforward and easy to use…
Very straightforward and easy to use just navigate, and you see all the options needed easier and safer than saying your personal details in a shop, than wasting your time going to the shop.
20 de outubro de 2025
Resposta da JN Money - Brixton
Dear valued customer, thank you for sharing your experience! We’re delighted to know you find our service straightforward, secure, and time-saving. Making transfers easy and convenient for our customers is always our goal.
Very pleasantly spoken excellent service
Very pleasantly spoken, lots of care and attention to detail about what I wanted. Excellent service.
Thank you Hortence for an excellent service.
20 de outubro de 2025
Avaliação não solicitada
Resposta da JN Money - Brixton
Dear valued customer, thank you for your kind words! We’re happy to hear that Hortence provided excellent service and gave great attention to your needs. We’ll be sure to share your feedback with her!
After talking to the online help they…
After talking to the online help they told me what to do makes it easy to do what I could do.
26 de setembro de 2025
Resposta da JN Money - Brixton
Dear Valued Customer, Thanks for the 5-star review. Providing convenient and reliable service is our goal and we are pleased to know that you were satisfied. We appreciate your feedback and your business. Thanks for choosing JN Money Services.
Resposta da JN Money - Brixton
Dear Valued Customer, Thanks for the 5- star review, we appreciate your business and look forward to serving you again in the future.
Resposta da JN Money - Brixton
Dear valued customer, we’re happy to know your experience was quick and straightforward, just the way it should be! Thank you for choosing JN Money!
Great support st Patrick Forrest
Great support st Patrick Forrest I even sent 10 pound to some card
18 de julho de 2025
Resposta da JN Money - Brixton
Dear valued customer, thanks for the kind words! We're glad you had great support from St. Patrick Forrest and that everything went smoothly. Thank you for choosing JN Money!
Property Tax Payment - Excellent Customer Service
I made a property tax payment on 1st May 2025 at the Brixton branch. When I asked the seller when it would be received by Inland Revenue she said she had no idea. I wasn't happy with this response but made a pledge to follow this up at another time. I returned to the Brixton branch a few days later and spoke to a different teller (Tracey) who explained that JN did not control when the tax office updated their records. I explained that I wanted confirmation that payment had been received at the very least. Tracey then suggested that she email the tax office to confirm receipt of payment and request an estimate of when their records would be updated so I could check the website. Tracey then called me back as promised when she received a response from the tax office who confirmed they had received payment from JN and that their website would be updated by 21st May. I have checked the site and all is up to date. I would just like to thank Tracey for going the extra mile to give excellent customer service, as my confidence with using JN services was low. She has restored my faith in the system and has demonstrated how excellent customer service should be given and was much appreciated.
12 de maio de 2025
Avaliação não solicitada
Resposta da JN Money - Brixton
Dear valued customer, thank you so much for sharing your experience. We're truly sorry for the initial uncertainty you faced, but we're delighted to hear that Tracey was able to provide the clarity and support you needed. We'll be sure to recognize her for going the extra mile. Your feedback means a lot, and we're glad your confidence in our service has been restored.
Patrick was impeccable with his…
Patrick was impeccable with his customer service delivery just a perfect display of customer care, attentive and solved my issues with excellence.. Please pass on my thanks he was an absolute pleasure.
3 de março de 2025
Avaliação não solicitada
Resposta da JN Money - Brixton
Dear valued customer, thank you for sharing your experience! We’ll definitely pass on your thanks to Patrick—he’ll be so happy to hear this!
Customer service person , Miss Spencer
The customer service person , Miss SPENCER, NKENGE was very polite, informative and efficient in doing her job.
21 de fevereiro de 2025
Avaliação não solicitada
Resposta da JN Money - Brixton
Dear valued customer, thank you for your wonderful feedback! We're thrilled to hear that Miss Spencer, Nkenge provided polite, informative, and efficient service. We'll be sure to share your kind words!
Customer was top notch- they were…
Customer was top notch- they were willing to listen and also sought the help of senior personnel to provide the help that I needed
3 de fevereiro de 2025
Resposta da JN Money - Brixton
Dear valued customer, thank you for your kind words! We're glad our team could assist you effectively. Your satisfaction means a lot to us!
Excellent customer service from Patrick…
Excellent customer service from Patrick today as always very helpful
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da JN Money - Brixton
Dear valued customer, thanks for your kind words! We're glad Patrick provided excellent service. We’ll be sure to share your feedback!
Resposta da JN Money - Brixton
Dear valued customer, thank you for your kind words! We're thrilled to hear you had a positive experience. We look forward to serving you again soon!
Had a great experience at JN
Had a great experience at JN
Receive great customer service from Staff
23 de outubro de 2024
Resposta da JN Money - Brixton
Dear valued customer, thank you for your wonderful feedback! We're thrilled to hear you had a great experience and received excellent customer service from our staff. We appreciate your support!
Patrick was very patient and helpful…
Patrick was very patient and helpful today, he made my experience seemless
23 de outubro de 2024
Resposta da JN Money - Brixton
Dear valued customer, thank you for sharing your experience! We're so glad to hear that Patrick provided you with patient and helpful service. We appreciate your kind words!
Mr Ronaldo is a very focused person and…
Mr Ronaldo is a very focused person and he helps me very well when it comes to my dyslexia and treats me very well.
17 de outubro de 2024
Avaliação não solicitada
Resposta da JN Money - Brixton
Dear valued customer, thank you for your kind words! We're thrilled to hear that Mr. Ronaldo has been so helpful and supportive. We truly value his dedication and commitment to making a positive impact. Your feedback means a lot to us!
Kaydian was very helpful and had…
Kaydian was very helpful and had patience with me. It took a while, however, I got my business sorted out.
Many thanks
24 de setembro de 2024
Resposta da JN Money - Brixton
Dear valued customer , thank you for your kind words! We're thrilled to hear that Kaydian was able to assist you with patience and support. It's great to know your business is all sorted out now. We look forward to serving you again soon.
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