It doesn't matter how busy this location is, the staff always remains clam and polite. Always delivering service with excellence. I commend Ms. Shernet for her hard work. My number one place for doi... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Big up to the staff at this location, this is the only branch in Hartford, but the staff here are exceptional. The best place to do business with. I had the pleasure of meeting the supervisor today, M... Ver mais
A empresa respondeu
At this location in hartford, CT, its very difficult to communicate with the staff, the machines are very noisy, making the audio almost impossible to speak with the staff. People are handling financ... Ver mais
A empresa respondeu
The teller from New York need to remain at this location. Her customer service delivery is exceptional. I think her name is Naomi. Keep up the good work.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Informações de contato
1164 Albany Avenue, 06112, Hartford, Connecticut, Estados Unidos
- 8667356002
4,1
Muito Bom
36 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Timely and efficient friendly professional service
Timely and efficient service. The staff was knowledgeable and friendly and make each visit a pleasure, thanks to Nahomi and Shernet. Keep up the good work.
21 de maio de 2024
Avaliação não solicitada
Resposta da JN Money - Hartford
Dear valued customer, thank you for your wonderful review! We're delighted to hear about your positive experience with our staff, especially Nahomi and Shernet. We'll be sure to pass along your kind words. Your satisfaction is our top priority, and we look forward to serving you again!
I’m having they made it easy and hassle…
I’m happy they made it easy and hassle free and i don’t always have to leave the comfort of my home
1 de março de 2024
Resposta da JN Money - Hartford
Dear valued customer, thank you for your wonderful feedback! We're thrilled to hear that our service has made sending money easy and hassle-free for you, all from the comfort of your home. Your satisfaction is our priority, and we're here to provide convenient solutions whenever you need us. We appreciate your support!
This JN location is very convenient
This JN location is very convenient, the staff is amazing they always try and help you to the best of their ability, Marsha is my go too person very reliable and helpful… thanks JN Hartford….
8 de maio de 2023
Avaliação não solicitada
Resposta da JN Money - Hartford
Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
I came to tye hartford located and…
I came to tye hartford located and delth wuth Carol McGregor. Her customer service was grate. Thumbs-up. Keep up the good work.
25 de abril de 2023
Avaliação não solicitada
Resposta da JN Money - Hartford
Dear Valued Customer, thank you for taking the time to share your experience with us. We are thrilled to know that you received excellent customer service at our location. We appreciate your business!
whenever i goes to this jn location…
whenever i goes to this jn location it's a great place to be,
great customer service
smiley faces
etc.
12 de abril de 2023
Resposta da JN Money - Hartford
Dear Valued Customer, thank you for sharing a review of your recent experience. Our team here at JN Money is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
Carol was a great representative very…
Carol was a great representative very friendly, polite and fast
14 de abril de 2023
Avaliação não solicitada
Resposta da JN Money - Hartford
Dear Valued Customer, Thanks for taking the time to leave us this amazing review. Our team works really hard to keep our customers happy, Thanks for the continued support!
I love the new location
I love the new location. The customer service is great and the ladies are very friendly.
25 de fevereiro de 2023
Avaliação não solicitada
Resposta da JN Money - Hartford
Dear Valued Customer, Our team is so grateful for your positive feedback. Looking forward to having you again at our location.
The workers at the Albany Ave branch in…
The workers at the Albany Ave branch in Hartford Ct are very friendly polite. They go above and beyond to help their customers.
24 de fevereiro de 2023
Avaliação não solicitada
Resposta da JN Money - Hartford
Dear Valued Customer, Thanks for sharing your experience, we are happy to hear that our team member was able to assist you. We look forward to your continued support. Thanks again for making it JN Money Services.
The staff here are very courtesy and…
The staff here are very courtesy and friendly. I recommend this place to everyone
24 de fevereiro de 2023
Avaliação não solicitada
Resposta da JN Money - Hartford
Dear Valued Customer, Our team is so grateful for your positive feedback. Looking forward to seeing you again!
Courteous and receptive
Courteous and receptive . Keep up the good work
24 de fevereiro de 2023
Avaliação não solicitada
Resposta da JN Money - Hartford
Dear Valued Customer, We are always happy when customers like you enjoy enjoy the service received. Thanks for the continued support!
It was quick and easy and it save me…
It was quick and easy and it save me time from going to store to complete my transactions.
16 de fevereiro de 2023
Resposta da JN Money - Hartford
Dear Valued Customer, we are happy you had a positive experience using our online remittance platform. We remain committed to providing the best service to you and all our customers.
These people scammed my 84 year old mom…
These people scammed my 84 year old mom fir 300 bucks we do not know any one in Jamaica she wanted to send money to SC. No one will help. Email me so we can talk
19 de setembro de 2022
Avaliação não solicitada
Resposta da JN Money - Hartford
Dear Valued Customer, Thanks for sharing your experience with us. We encourage senders not to remit transfers to strangers or someone that they have not met in person. Please share additional information such as your name, contact number or transaction number so that we can adequately investigate your claim. You can also reach out to us at jnmtcomplaints@jngroup.com.
Your facility on albany ave Hartford…
Your facility on albany ave Hartford needs a new A/C it’s been far too long please address this ASAP
25 de junho de 2022
Avaliação não solicitada
Resposta da JN Money - Hartford
Dear Valued Customer, Thanks for sharing your review. We appreciate your feedback. We conducted our internal review and would like to advise that the air conditioning unit at our Hartford location is fully functional. We pride ourselves on creating the best experience for our customers and we hope that you continue doing business with us!
I love sending money with JN
I love sending money with JN. You don't end up feeling cheated because the exchange rates are very competitive and the fees are reasonable.
You have to choose your time wisely though because there are only 2 tellers.
21 de junho de 2022
Avaliação não solicitada
Resposta da JN Money - Hartford
Dear valued Customer, Thanks for sharing your positive feedback, we pride ourselves on creating the best possible experience for our customers.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.