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Join Josie is an online wellness and telehealth platform built for women navigating weight, hormones, perimenopause, menopause, and midlife health changes. Our goal is to make it easier for women to get provider-guided support. Through Join Josie, customers can complete an online intake, share their health history, and connect with licensed providers who review whether treatment options may be appropriate. Depending on eligibility, care may include support for weight management, GLP-1 treatment options, hormone-related symptoms, or other wellness needs. We focus on making the process simple, private, and convenient. Customers can access care from home, communicate with their care team, and receive guidance based on their personal goals and medical history. When medication is prescribed, it is issued only when clinically appropriate and filled through qualified pharmacy partners. Join Josie is especially focused on women over 35. Our mission is to help women feel informed, supported, and confident when seeking weight and hormone-related care online.
Estados Unidos
3,5
6 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 50% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Beware! This is a total scam. I was on the weight loss journey for 4 months and advanced to top dosage and I gained 3lbs. My last order was packed on Thursday shipped on Friday and I received on Monday. After sitting in a warehouse in Texas for 4 days in 100+ degrees and arriving warm I was told to use it anyway! Returned to pharmacy but they would not refund my money. Not putting that in my body.
I think the product works well and I hit my goal weight after only being on it 9 mths.
Only complaint I have is twice I have asked for medical advice from the DR connected thru Join Josie and both times my question has been ignored. I understand you can't give me a diagnosis of any kind but a question about your own product? I expect an answer.
Besides that I highly recommend and am happy with your product.
Thank you
Resposta da Join Josie
Thank you so much, Kerry. We’re really happy to hear the product has worked well for you and that you’d recommend Join Josie.
We also appreciate your honest feedback about response time. Some questions are medical in nature and need to be reviewed by a licensed provider rather than our support team, but we agree that the follow-up should be timely. We’re sorry this has taken longer than expected, and we’re actively following up with the provider team to make sure clinical questions are handled more smoothly.
Thank you again for sharing your experience and for being part of Join Josie.
Resposta da Join Josie
Thank you Courtney! It's been a pleasure serving you through your weight loss journey, and we look forward to serving you more at Josie!
I’ve been with Josie for over a year, reached my weight goal with the GLP-1 and now maintaining doing microdose, and decided to go with them for HRT. I liked how Join Josie tailored my plan for what I was going through as a woman over 40. Customer service has been responsive over the course of the year. I’m a simple customer but anytime I had a question it got answered. Other than that, it’s been a very simple HRT and GLP-1 telehealth provider to work with.
Resposta da Join Josie
Thank you! We're excited to keep serving you, and we will continue to provide excellent customer service.
I chose Join Josie because I liked that they were specific to women and perimenopause and menopause. Getting started was really quick and simple, and I was approved for medication by a provider within a day of submitting my intake information. My medication was shipped quickly and came packaged discreetly from the pharmacy. I really appreciate that Join Josie doesn't auto-bill you. When you're ready for a refill, you fill out the form, and they process it. There's no pressure to re-order until you're ready. It's also really easy to correspond with the team regarding medication increases and questions. So far, my experience has truly been seamless with Josie.
Resposta da Join Josie
Thank you for choosing Join Josie as your GLP-1 and menopause provider! We are always trying to make things more simple and seamless, so this means a lot to us!
Dont bother with this glp1 telehealth company there is absolutely no customer service unless you want to talk about your bill. If you need to talk to medical personnel they are nonexistent. If you call they say busy with other customers leave a number. Never recived a call back. Even messaged in the message board. No return message. Please stay far away.
Resposta da Join Josie
Hi, thanks for sharing your feedback. We requested additional information through Trustpilot so we could locate your account and review what happened, but we did not receive a response within the requested timeframe.
Without the name, email, phone number, or order details connected to the account, we’re unable to verify or investigate this experience. If this review is connected to a real Join Josie account, please contact our support team directly with those details and we’ll be happy to look into it.
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