On a good day they are totally incompetent, if you wish the torment and negativity you would expect from a company with increasing negative equity who extract money at the same time your estate beco... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Please please please avoid this company at all costs. I am a landlord/owner of a flat in a block they supposedly ‘manage’ and have never encountered a worse company in terms of communication, service... Ver mais
Our service charge kept going up every year until we said enough is enough. We spoke to a few companies and decided to go with Renzo as they promised to reduce our cost by a large margin. After the in... Ver mais
Only have glowing things to say about Renzo. Our block was switched to being managed by them and things have been fixed so much quicker and more efficiently since that happened. Reporting issues in th... Ver mais
Detalhes da empresa
Escrito pela empresa
We provide a turnkey service for clients, handling all the work on site. We give clients the best of real-world and digital service; reporting in-person and delivering real-time updates and transparency to a dedicated app. We use the latest technology to make our work more efficient, and ensure that all relevant historical data is saved for better decision making.
Informações de contato
Reino Unido
- joinrenzo.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had been with my previous Block…
I had been with my previous Block Management company for some years and they were awful. Consistently not replying to emails or phone calls when we had problems which were not that often. I cannot recommend Renzo enough. The service, transparency and fulfilling our needs as well as the phone App and they are very competitively priced
Great experience using Renzo so far
Great experience using Renzo so far. App is really convenient for reporting issues and they responded and fixed the problems with the ceiling in the communal area really quickly. No dodgy cowboy-type property management which seems to be the standard these days.
How property should be managed
Obviously it is the easiest way to deal with property. Rather than trying to contact the correct person, you can raise any issue you like in this app. So far, the service has been very responsive.
It is also great to have information such as service charge information, budget reports etc all in one place.
The other great benefit is that it is way cheaper than your normal managing agent. My bill went from over £6k, to approx £3.5K. So better service for less.
Platform is incredibly useful
Platform is incredibly useful. Uploaded images and comments dedicated this issues minimised the admin time spent on solving this. Yet to properly test out the other features, but promising so far
Not a bad word to say
Only have glowing things to say about Renzo. Our block was switched to being managed by them and things have been fixed so much quicker and more efficiently since that happened. Reporting issues in the app is really easy and it's made such a difference knowing the people who manage the building actually care about keeping it in good nick
Really was super helpful and responsive…
Really was super helpful and responsive when I had some issues with the property. Communication was prompt, couldn't recommend highly enough.
Have had a consistently great…
Have had a consistently great experience with Renzo. The app is very easy to use. I have found them to be a really reliable company for fixing issues in my block. For the price points they offer it’s really a no-brainer. So happy we made the switch!
Amazing and Highly Professional!
Switched our block management and don’t regret it. Wanted to switch for a long time though seem all providers were the same.High costs and poor service seem to dominate in this field. Renzo gave us a decent qoute, we negotiated and ended up paying thousands of pounds less than last year. Glad I came across them.
All companies promised the moon but…
All companies promised the moon but these guys really delivered. Saved our block over £14,000 this year in comparison to our longtime block manager. We honestly couldn't believe that we overpaid all these years. I have dealt with Sebastien. He was very professional and helped us switch from our previous block manager without a problem. Our residents also love the app and the fact that they can see all cost and service charges live and are constantly updated with what is happening with the management of the building.
Saved us 19% on our service charge
Our service charge kept going up every year until we said enough is enough. We spoke to a few companies and decided to go with Renzo as they promised to reduce our cost by a large margin. After the initial quote we seen they were 19% cheaper than our former block manager and decided to go with them. Everyone is happy to finally receive a lower bill especially now since all prices are going up.
Recently started using Renzo and cannot…
Recently started using Renzo and cannot fault their service. Great value for money and extremely responsive. Would't hesitate to recommend
Always on the ball in dealing with any…
Always on the ball in dealing with any tear and wear and cleaning the public areas and gardens, even in windy Croydon!
Sorted out communal area damage…
Sorted out communal area damage remarkably quickly after a leak that affected several floors. Definitely more proactive than the property managers I dealt with in the past
Great app
Great app - easy to use and good value for money. Made our life much easier. I would recommend.
Super efficient and helpful!
Super efficient and helpful company, really much better than other property management companies I’ve had to deal with. Can’t be faulted really.
Professional, reliable and cost-effective
Professional, reliable and cost-effective.
They operate efficiently and really value their customers - would definitely recommend !
Its just perfect
A lovely & well presented good sized…
A lovely & well presented good sized flat.
Very friendly and welcoming concierge. The Location is absolutely brilliant. Everything you need for a short break or holiday is provided for you.
The app is user friendly and quick…
The app is user friendly and quick response. I recommend it.
Very good and user friendly
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








