Would have given more stars if it was possible. Our daughter's very elderly Bulgarian rescue recently became very ill. We took her to our vet who prescribed three different types of tablets for her bu... Ver mais
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Veja o que dizem as avaliações
We got our first puppy, whenever we went in there was a woman named Leah who has and is very helpful when we were confused with things like food. We were a bit worried as some dogs can be funny with... Ver mais
Andy went above and beyond tonight to find me a water feeder for my chickens in an emergency mission !!!! An absolute credit to your company !! There were non on the shelf but according to stock there... Ver mais
Always greeted by friendly staff who have good product knowledge and are happy to help and chat. Especially Donna, who always recognises customers and pets names. She is extremely bubbly and frie... Ver mais
Detalhes da empresa
Escrito pela empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Informações de contato
Congleton Retail Park, Barn Road, CW12 1LJ, Congleton, Reino Unido
- 01260 290871
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
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Easy to find the products and good…
Easy to find the products and good customer service.
10 de outubro de 2025
All you could need for wild birds.
Great selection of feeds for wild birds and hedgehogs (we don't have any pets!) and really pleasant and helpful staff.
7 de outubro de 2025
Great range of products and lovely, helpful staff
The store is well laid out and there’s an huge range of products to choose from. All the staff members I met were friendly and very helpful. They were happy to explain how to use my discount code and were genuinely interested in my reasons for shopping with you.
3 de outubro de 2025
Staff are always friendly and helpful…
Staff are always friendly and helpful at this store and it really makes it nice to shop here. They have good offers and coupons for regular customers meaning you can often get a discount which is good.
4 de outubro de 2025
I was genuinely pleasantly shocked @…
I was genuinely pleasantly shocked @ how helpful & lovely Jessica in the Congleton store was . She checked ingredients for my dogs regular food as my delivery was late so I needed a close substitute. Honestly this lady Jessica is a credit to your company Jollyes . Thank you so much I will definitely go back.
24 de setembro de 2025
Avaliação não solicitada
Discount£5 on £25 purchase all helps…
Discount£5 on £25 purchase all helps with the costs.
27 de setembro de 2025
Polite quick service
21 de setembro de 2025
Always nice and helpful
Always nice and helpful, got plenty to choose from for all kind of pets any problems the staff try to help you as much as they can, always make a fuss of are pet, love going there.
21 de setembro de 2025
Excellent staff
Staff were extremely helpful and very knowledgeable. Wide range of products. Good advice given.
12 de setembro de 2025
I always get my cat food
I always get my cat food, litter etc from Jolleys. Always have a great experience. Staff are always friendly and helpful.
16 de setembro de 2025
Found the product very quickly
Found the product very quickly, good quality and good value for money. Staff very friendly and helpful. Many thanks
12 de setembro de 2025
Friendly local store,
Friendly, local store. Parking outside, helpful jolly staff, special offers in particular are great value.
24 de julho de 2025
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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
No more app for no reason.
I used to use the Jolley's App but it was recently made redundant, without any warning or explanation.
Not a great customer service to do that without any reason.
14 de julho de 2025
Resposta da Jollyes The Pet People - Congleton
We regret the app's discontinuation caused frustration. We appreciate your feedback and we'll review our communication process to avoid similar situations a everyone that had communication preference to get email should have received this communication Thanks for your time.
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