Needed help & advice about the right food for my dog Maizy. I spoke to two lovely ladies who were extremely helpful & nothing was too much trouble, very personable, but professional. I asked for their... Ver mais
Localização
Trocar localizaçãoJollyes Unit1C, Dartford Heath Retail Park, Princes Road, Dartford, DA1 2QA Kent, GB
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Veja o que dizem as avaliações
The staff are amazing. Previous dog grooming company that I used made my dog very anxious whenever having a groom. The lady that deals with my dog (Millee, I think that is her name) is absolutely wo... Ver mais
Everyone who loves their pets will know how important it is to give them the right food, the right quality of playthings and the right store to get these things is Jollyes. I love going to Jollyes, b... Ver mais
Jollyes have managed to hire the most passionate teams in stores who really care about the customer and your pet’s experience. Jane and her team were fantastic. Without fail, every store I... Ver mais
Detalhes da empresa
Escrito pela empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Informações de contato
Jollyes Unit1C, Dartford Heath Retail Park, Princes Road, Dartford, DA1 2QA, Kent, Reino Unido
- 01322 277 231
4,8
Excelente
2 mil avaliações
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Staff was very helpful when I was…
Staff was very helpful when I was looking for something, very friendly, wouldn't go anywhere else
9 de maio de 2025
Staff very helpful good knowledge
Staff very helpful good knowledge
when asked before purchasing a item
Shop is always well stocked
9 de maio de 2025
Great selection of dog beds at good…
Great selection of dog beds at good prices. Also found some nice soft chews for my dog - she can chew a plastic bone no trouble but a hard 'treat' no!
Staff were friendly and helpful.
6 de maio de 2025
Excellent value!
Very good level of stock , they had everything i needed and the prices are good value
28 de abril de 2025
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Queuing
There was a long queue and only one staff at the till, he was polite but said nothing like sorry for waiting, don't know whether it was because of lunchtime or short of staff
23 de abril de 2025
Resposta da Jollyes The Pet People - Dartford
We understand your frustration with the long queue and appreciate your feedback. We strive to provide a smooth and efficient experience for all our customers. We will take your comments into consideration and work to improve our service.
Excellent, no fuss purchasing.
Huge product range. Had what I wanted, easy access/parking, friendly staff and helped carry heavy stuff to my car.
17 de abril de 2025
5 stars
Staff are always polite and helpful, the store is always clean and well stocked.
Prices and offers beat most other pet shops
16 de abril de 2025
Excellent customer service
Excellent customer service! I visited the Dartford store as that is my local one and I always get great customer service. They are always happy to help when asked and are always friendly.
My only negative is that The pick and mix biscuits are often empty. Please can you send stock more often so all are available!!
17 de abril de 2025
Excellent service very polite staff
13 de abril de 2025
Required assistance
Required assistance
Staff member was extremely helpful
Went above and beyond
14 de abril de 2025
Always easy to find things staff very…
Always easy to find things staff very helpful
8 de abril de 2025
Alway good service always polite on…
Alway good service always polite on arrival and some of products are good prices
11 de abril de 2025
Friendly and well stocked
The store had friendly staff and the stock was great with plenty of fresh dog treats
10 de abril de 2025
The staff at Jollyes in Dartford are…
The staff at Jollyes in Dartford are always so very helpfull when I visit offering to help me carrying heavy items to my car.
9 de abril de 2025
Everything I needed
The shop had everything I needed for my dog at a very affordable price.
9 de abril de 2025
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