Friendly helpful staff who take you to desired location in the store if needed. They recognise our pet, know his name and make a fuss of him. The store has a comprehensive range of products, prices... Ver mais
Localização
Trocar localizaçãoRiverside Industrial Estate, Hurstake Road, PO30 5BP Newport, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We have recently found a treat item in your very nicely refurbished store that our two Shih Tzus love and it is bringing us back for repeat purchases. Keep it up, we have grown tired of your main comp... Ver mais
Our first time using the store, to purchase lots of items for our large breed puppy. This store has a lot of variety, and I really enjoyed my visit. Unfortunately not a lot of variety of kibble, for p... Ver mais
Served by Crystal I believe. Very knowledgeable, was able to help me select the best option on flea treatment for my dog and home. Friendly and human, felt like I wasn’t just a customer, she cared and... Ver mais
Detalhes da empresa
Escrito pela empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Informações de contato
Riverside Industrial Estate, Hurstake Road, PO30 5BP, Newport, Reino Unido
- 01983 533577
4,8
Excelente
2 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Jollyes The Pet People - Newport
We appreciate your kind words! We're glad our staff was helpful and friendly during your visit; it means a lot to us.
Good range of wildbird seed
Good range of wildbird seed. Usually good offers available but do find it a little ironic and bit sadistic that cat food next to wild bird food in aisle as 55 million plus birds a tortured and killed by cats in uk each year..
9 de fevereiro de 2026
Helpful polite staff and always find…
Helpful polite staff and always find what I'm looking for.
27 de fevereiro de 2026
The staff are very helpful and always…
The staff are very helpful and always cheerful. I can always find what I need when I shop in jolleys
28 de fevereiro de 2026
A pleasant shopping experience for Django
Friendly helpful staff who take you to desired location in the store if needed. They recognise our pet, know his name and make a fuss of him. The store has a comprehensive range of products, prices are competitive and tokens and discounts are welcome. There is plenty of room to move around. There is support for animal charities. A pleasant shopping experience for both me and my pet.
28 de fevereiro de 2026
Young girl at the till very friendly…
Young girl at the till very friendly and helpfull
23 de fevereiro de 2026
Great customer service and best bird…
Great customer service and best bird seed which is also cheapest.
25 de fevereiro de 2026
Fantastic store Fantastic staff.
Fantastic store Fantastic staff.
Been a customer since it opened on the island.
20 de fevereiro de 2026
Very helpful
Very helpful. I had to return an item. Was done very easily. The staff are lovely and nothing is too much trouble.
20 de fevereiro de 2026
Customer satisfaction
Just to say every time I have been in the in shop there is always someone to help with something I have been looking for , nothing is too much trouble! I have been going to Jolleyes for the last 11years when I had my previous dog and had good advice .
19 de fevereiro de 2026
Resposta da Jollyes The Pet People - Newport
It is heartwarming to hear that our team are always there to help you with your visit, thank you for this lovely feedback!
Kind regards,
Jollyes Customer Care
Well stocked & very helpful & friendly…
Well stocked & very helpful & friendly staff
15 de fevereiro de 2026
Great pet shop
Great pet shop. Staff could do with being a bit more friendly and happy but as a shop/store it’s very good. Would be even better if there loyalty scheme was better!!!!
6 de fevereiro de 2026
Resposta da Jollyes The Pet People - Newport
Hi Karen,
Thank you for your feedback regarding our store. We always welcome feedback in all areas, and will pass this over to the relevant teams for review.
Kind regards,
Jollyes Customer Care
Where's the pick and mix?
I've been a Jollyes customer for years as I'm a dog walker.
I went in yesterday to stock up on a big bag of treats at the 'pick and mix' and was disappointed to see that there no longer is one.
The pick and mix has been replaced by rather stingy individual bags of treats on a shelf. 3 small bags for £5. Not at all cost effective if you need to buy a decent amount.
Please bring back the pick and mix.
6 de fevereiro de 2026
Resposta da Jollyes The Pet People - Newport
We appreciate your long-term patronage and feedback. We're sorry the pick and mix change has impacted your treat buying. We will pass your comments on the selection and value of the new options to the relevant team for review. Thanks again.
Staff are always helpful and friendly
Staff are always helpful and friendly, and you can always get what you want with so much choice
10 de janeiro de 2026
The staff are always helpful
The staff are always helpful. Nothing is too much trouble.
5 de fevereiro de 2026
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.