Great range of products that my cat and dog love / website is easy to use with competitive prices and fast delivery / great service . Have a local store as well that has fantastic friendly staff who r... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoSpytty Road, Newport Retail Park, NP19 4QQ Newport, Wales, GB
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Veja o que dizem as avaliações
Our visits to Jollyes Newport has always been very welcoming and calm. The staff are always helpful and welcoming to my dog. Been using the service since Dave (dog) was born. Just had his Rabies v... Ver mais
The assistant was willingly helpful and took time ti ensure that my queries were answered. Did not just rush to get a quick sale but took time showing me the different products and explaining about t... Ver mais
Customer service was outstanding! Gave me advice and also offered help help carrying a sack of food to my car. Previously purchased kibble online but found Jolleys had exactly the same kibble ne... Ver mais
Detalhes da empresa
Escrito pela empresa
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Informações de contato
Spytty Road, Newport Retail Park, NP19 4QQ, Newport, Wales, Reino Unido
- 01633742440
4,8
Excelente
206 avaliações
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Friendly helpful staff
14 de setembro de 2024
Always friendly polite helpfull…
Always friendly polite helpfull staff,shop is always well organised and clean,and always stocked up ,and the biggest plus is we can take the dog in xx
14 de setembro de 2024
Professional
Professional, polite, friendly and engaging staff. Spotless, well stocked store.great offers on products.
14 de setembro de 2024
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Went in to buy locusts for our…
Went in to buy locusts for our chameleon. Most of the boxes contained more dead locusts than live. Left and went to Pets at Home instead.
7 de setembro de 2024
Resposta da Jollyes The Pet People - Newport Gwent
Good afternoon,
Thank you for your review.
We are sorry to hear about your experience. We strive to provide our customers with the best possible products and services. We will take your feedback into account and work to improve our offerings.
Kind regards
Jollyes customer services
Friendly people
Very friendly staff, with a wide selection of doggy things including treats I’ve not seen elsewhere.
3 de setembro de 2024
Brilliant customer service it's a…
Brilliant customer service it's a little Limited because it's a small shop would be brilliant if you had an app on your phone as well
9 de agosto de 2024
Always friendly and polite staff
Always friendly and polite staff, pleasure to visit this store
2 de setembro de 2024
Excellent advice from your staff at the…
Excellent advice from your staff at the counter. I was looking for alternative food for my Dachshund to lose weight. They helped me a great deal. Staff very friendly and welcoming as soon as you enter the shop well done everyone 👍
31 de agosto de 2024
Good,service and the offers are easy to…
Good,service and the offers are easy to find.
24 de agosto de 2024
Good select of products
Good select of products, reasonable pricing and more important very helpful staff
21 de agosto de 2024
Fantastic shop and extremely helpful…
Fantastic shop and extremely helpful shop assistants. We are getting rwo dogs and the lady was very helpful in giving advice re food. Highly recommended!
22 de agosto de 2024
Great Service, Dog Food
The store is tidy and there was lots of selection for dog food. I spoke to Tilly and Madi on the till who were ever so helpful with recommending which dog food to get for my pup. They very extremely helpful and knowledgeable on your products.
22 de agosto de 2024
Avaliação não solicitada
Lovely helpful staff
Lovely helpful staff. Helped us to the car without even needing to ask and just all round approachable. Thank you.
16 de agosto de 2024
Bad customer service
Bad customer service whilst at the till station. Member of staff was miserable, it was a painful interaction. The same was observed for the people who were served before me. Staff even walked away when she had finished serving me, I hadn't even began packing my bags.
10 de agosto de 2024
Avaliação não solicitada
Resposta da Jollyes The Pet People - Newport Gwent
Many thanks for your feedback
We will investigate this with store and senior team
we apologise for the inconvenience this has caused
Kind Regards
Jollyes Customer Services
First time visiting the store great…
First time visiting the store great wide range of all animal food and treats ,toys ,bedding everything you need from a pet store and at very competitive prices 😀 amazing store .staff were extremely helpful and engaging I will definitely be using this store from now on.
2 de agosto de 2024
Friendly and helpful staff.
3 de agosto de 2024
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