Great staff at the Thetford store, in particular Hayley who always greats us with a smile, very helpful and efficient and she has lovely writing too.
A empresa respondeu
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Great staff at the Thetford store, in particular Hayley who always greats us with a smile, very helpful and efficient and she has lovely writing too.
A empresa respondeu
I rarely write a review, but I feel Jolleys Thetford deserves a "thumbs up"!! I have started using Jolleys, Thetford more, especially since it's re-vamp & since they stock Katkin, which I've been... Ver mais
A empresa respondeu
Easy access to the store for starters! Staff acknowledged me straight away. Was offered seat, I have copd, and seen straight away. I must admit I couldn't make an appointment online, I actually came... Ver mais
The staff make the experience of shopping at Jollyes great. They are welcoming & willing to help. I’ve never found a staff member standing at the till looking bored & are always busy around the shop.... Ver mais
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Lime Kiln Lane, Thetford, IP24 2BU, Thetford, Reino Unido
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Friendly helpful assistants,also knowledge of products.9
The gentleman on the till was really friendly & chatty . I had bought a lot of frozen dog food & he offered to carry it to the car & talked about his dogs were on it as well . It made a lovely change to not feel rushed he took time with every customer & very knowledgeable.
Really helpful staff. She carried large sack of dog food to my car.
Friendly helpful staff. Always a pleasure for Mabel 🐶🐾🐾 and I to shop in Jollyes.
Very friendly and professional help, the staff are always willing to help.
Cashier was ready to process order and was efficient
Great advice and interaction from the staff.
I recently made a click and collect order. I must have accidentally clicked on delivery and instead was not sent to store but having issues loading my order.
I called and spoke to Ryan at thetford store who spent most of yesterday and today following up, and contacting the sales team to get this sorted. He went above and beyond and even got my delivery changed to a click and collect. Was super friendly and so helpful! Really went the extra mile when he didn’t need to!
The staff at Thetford are extremely friendly and very helpful.
Great staff, always friendly, eager to help and offer advice and offer to help me with a shop to my car
The Staff at Thetford store are so helpful
Everything we could possibly need for our pets under 1 roof
Lovely store and well stocked. Staff are approachable, friendly and very helpful which makes your shopping experience enjoyable. Would highly recommend the Thetford store, well done!
Always good service and hood choice of wet meat
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