Huge shoutout to Evie in customer support! I had an issue where a referral wasn't showing up on my account. After having to contact support a few times, I was getting discouraged and worried I'd get t... Ver mais

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Veja o que dizem as avaliações
Customer service Evie is great. I had to enhance my verification and I sent in the info she was able to go in and approve my documents and told me my redeem would be sent asap. First time redeeming wi... Ver mais
My experience has been great so far. They have a huge variety of games, customer service is great and responds very quickly. Also, they do give a daily bonus unlike a lot of others. It makes you feel... Ver mais
I do like Joya, support fairly quick, redemptions are super fast… Once you’re able to get verified. Getting verified was one of the more annoyingly difficult tasks within this platform in particular.... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Top notch customer service
I literally about 30 minutes ago just made my first redeem request . Had to do more verification. Which was my method of payment . It said it would be reviewed within 1 to 2 business days . But, upon speaking with someone named Dihya, they assured me it would be reviewed soon and literally answered everything very kindly and professionally . Also, surprisingly, this is an actual person . Not a bot like i originally thought hahah 😆
Platform looks nice
Platform looks nice, but that's it. Games are dead, bonuses pay so little that killing all joy. Never again I will deposit here.

Resposta da Joya
THEY DO NOT PAY OUT!! SCAM SITE! DO NOT PLAY HERE!!!
SCAM! I HIT FOR 1300 OFF MY REFERRAL MONEY AFTER SPENDING $50 ON THEIR SITE AND THEY WON'T PAY ME CAUSE THE FIRST CARD WAS IN MY DAD'S NAME ALTHOUGH I DIDN'T WIN OFF THAT MONEY AT ALL! OUT OF ALL THE SITES I HAVE EVER PLAYED ON NONE HAVE DONE THIS! SCAM SITE 1000% THEY WILL LOOK FOR ANY REASON NOT TO PAY YOU AND EVEN LIED ABOUT WHERE MY WINNINGS CAME FROM. AFTER I LOST MY FIRST INITIAL PACKAGES THAT I PURCHASED I REFERRED A FRIEND WHO ALSO MADE A PURCHASE WHICH I GOT $20 SC REFERRAL AND THAT'S WHAT MY WINNINGS CAME FROM! THEY ARE STRAIGHT LIARS AND CHEATERS I PROMISE YOU WILL BE CHEATED IF YOU PLAY ON THIS SITE!

Resposta da Joya
I made my first deposit today and I won…
I made my first deposit today and I won and before I could receive my winnings or prizes, I had to be fully verified. So after I got verified I realized that the verification process was a breeze and my redemption request was approved. There customer support is very quick and responsive because its past midnight and I still was able to speak to a live agent not a bot. Stefan whom I spoke with made sure everything went smoothly throughout my verification. I like this approach because some on-line casinos you feel like your guessing on what to do or the verification company is slow or lagging. But not here. My favorite part was I got 30 Sweeps for 9.99 ! Thats a hell of a deal.
I do like Joya
I do like Joya, support fairly quick, redemptions are super fast… Once you’re able to get verified. Getting verified was one of the more annoyingly difficult tasks within this platform in particular. Other than that, so far I am happy with the platform and do recommend it.
Great games imstant payout hight rtp…
Great games imstant payout hight rtp perfect platform.
I love ❤️ Joya
I love ❤️ Joya! Fast verification easy and fast redemption! My favorite casino
very easy verification process
very easy verification process, fast redemption
they helped me with everything the best…
they helped me with everything the best help so far in any casinos thank you to Stefan
I had a great experience here
I had a great experience here, good deals, a smooth verification process, as well as a fast redemption just like their sister site. It’s up and coming and worth a try, more trustworthy than a few other of the newer ones out there!
I love this site the very first time I…
I love this site the very first time I played it I won almost $300 and it paid out the very next day not even 24 hours later
First time i played
First time i played i redeemed 150 dollars! It was a great experience great game selection and great website layout!!
fast pay out i had no issues i would play here more
fast pay out i had no issues
Yes I am totally great ful an happy to…
Yes I am totally great ful an happy to say joys.us is very good nice helpful quick response easy to communicate kaylee is the best and deserves to no that I recommend all casino gamers to go play enjoy an win if you lose try again peace
this website is amazing
this website is amazing. the redemption time is so fast, less than 20 minutes, and they have the best providers.
New to me but loving it here really…
New to me but loving it here really enjoying my experience with them so far so good 😊
So I've deposited a few times on Joya…
So I've deposited a few times on Joya because they had some pretty good deals after signing up. Grabbed most of them and after I think my third deposit I hit for 100, the redemption process being my first time and having to verify every card I used, which was only 2 but it just caused a delay in my winnings being the back in fourth with support through email, but I do give them credit in getting things done quickly for the most part. I think all in all I had my money within 12 hours and that was only due to my card not taking the redemption so I had to add another card and get it verified and approved but once it was my money hit instantly pretty much. So just a heads up on that, be ready to verify any card used. Other then that the site ran good, good game selection and I'd recommended trying them out. They did give me some pretty good deals. Only thing I'm not real sure about yet is the VIP transfer because they accepted me to get my transfer but I haven't seen anything of value in it other then a deposit bonus of 40% when making a 100$ deposit and I think ten free spins at .10 cents so if there was something I'd improve I'd say that the VIP program could use an upgrade. That and a way to do the card verification before being asked to, it let it be known and be prompted to do so after or before purchase to make the redemption process go faster instead having to be emailed about it when you're just trying to get your money after you do finally win. But that's all, don't want to make this review any longer.
This gaming platform is hands down one…
This gaming platform is hands down one of the best. I was able to cashout $100 from the $1.00 welcome bonus! I had a a concern and support helped me right away. Oh, and redemption?? I was paid on the same day!! 10/10 HIGHLY RECOMMEND!!
Skeptic of new sites… but..
Always skeptical of a new site that says redemptions are instant... well these guys are legit. Ive cashed out a good amount over a few hundred already. Not even a week on the site... support is quick to respond.. better than a lot of the sites out there. Highly recommended. Oh, Dihya, was my support agent that helped me in the beginning. Walked me thru it an was patient but very clear. Awesome site!
Support agent Kaylee was amazing in…
Support agent Kaylee was amazing in helping me with my redemption being processed very quickly.
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