JUDE | LLOW Avaliações 

290
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Really low quality. Trainers completely lost shape after on wear. Leather feels cheap he did offer a replacement if I sent these back how ever that’s time consuming and I didn’t have the time to be go... Ver mais

Avaliado com 5 de um total de 5 estrelas

Always excited to receive my purchases from Jude LLow, trendy smart / casual trainers for all occasions - good quality at a reasonable price! Their reasons just keep getting better! My vint... Ver mais

Avaliado com 5 de um total de 5 estrelas

Heroic Customer service. I made a mistake and ordered a pair of trainers that are advertised available for preorder.. when I needed them this weekend. I emailed customer service asking whet... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great brand, with unique styles, quality craftsmanship and materials. The new loafers, particularly the stone colour way, are SO on point!

Detalhes da empresa

  1. Loja de Roupas

Escrito pela empresa

A luxury footwear brand


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

290 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as avaliações

(290)

66 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Pleasure to buy

Trainers fit true to size, fit as good as they look, nice packaging, no delay with the delivery.

11 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time ordering 5 star from me!!

First time ordering, 5 star from me.

Super fast delivery, great quality trainer, I’ll certainly be purchasing more product.

Reached out to the team on WhatsApp and was instantly responded to which is what people want and need. Couldn’t fault the brand 😮‍💨

Bravo guys 😃

6 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

12/10

I purchased some trainers a while ago which were out of stock but I messaged on the off chance and they replied saying they had a pair left in my size which were used for show, they sold them to me happily. Once they arrived I was blown away with the quality and look of the shoe, 12/10 will definitely buy again!

7 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time purchase

First time making a purchase but definitely won’t be the last. Incredibly comfortable, fantastic quality & fit perfectly! Super quick shipping too, even more impressive as I bought these over Black Friday weekend. Can’t recommend highly enough

4 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing customer service…

First bought a pair of these trainers whilst out shopping ,fantastic quality really pleased, so looked at Black Friday sale ordered a pair of same trainer in different colour realised when placed order I had ordered my normal size and previously had to go size up ,it was a Sunday evening tried to contact and clinked on link on website and started what’s app chat straight away and problem sorted immediately shoes then arrived within a day I have to say fantastic service and please order these shoes you will not be disappointment fantastic quality and affordable price and customer service excellent ,first class…

1 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First time customer

First time customer, ordered the black Nico’s on Black Friday. They arrived already yesterday, quickest delivery out of all Black Friday ordered. And blown away by the quality, great, great pair of trainers. Will defo be ordered again 👊🏻

30 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Just brought my second pair after seeing the first!

Reached out to the team when I was unsure about what size to get. Received swift and friendly response. Got the PIERRE blacks on preorder. Was kept up to date throughout the process. It came much quicker than expected.

When it came, i was impressed with the quality and fit. Very comfortable and smart. Went well with both a smart and casual look! Looks better in person.

Just ordered the TELIER | Whites!

30 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

One brand to watch out for the future. 5***

Advert popped out on my IG timeline and decided to have a look. Had some questions and reached out on Instagram. Seller was very quick to respond to my queries. Shipped and received within 24hrs. And don’t get me started on the quality of the product. Top notch. All round 5* service. Great value for money

29 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What an unbelievable experience!!

What an unbelievable experience, I was told my trainers were out of stock, messaged directly, I was able to swap out for another pair and they were out on next day delivery as I needed them for holiday! I can confirm the trainers are also as epic as they look, great quality, fit and comfort! Don't hesitate if you're thinking about getting any of these, you won't regret it! I'll defo be buying more!!! Thank you!!!!!

14 de novembro de 2024
Avaliado com 5 de um total de 5 estrelas

Very happy with the service

Very happy with the service. I orded some trainers and they wasn't able to be delivered before I go away. The customer service here contacted me informed me and we sorted out an alternative. Very happy thank you Jude Llow

18 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disappointed

Disappointed. The trainers are actually quite nice but just not what I was after. The returns process is shocking. Cost me £13 to return them. So £20 down just to view and try them on. Thy were also very slow to process the return. Would have just appreciated more honesty in the website about the returns process before ordering.

15 de outubro de 2024
Avaliação não solicitada
logotipo da JUDE | LLOW

Resposta da JUDE | LLOW

Hi Ross

We appreciate and understand your frustrations, however we feel this review is very unfair.

As discussed on emails, which we responded to you within 30 minutes on separate accounts. We explained why we don’t offer free returns, due to the current size of our company we don’t have enough returns coming back to us that a courier would need to offer us this service. This is why only the big companies offer this service as they can meet the order demands from the courier. The information is on our shipping and returns page on the website & we only ADVISE that a return is sent back on a tracked service to make sure we 100% get the parcel back and can provide a full refund.

We received your order at our P.O. Box on the 1/11/24 which was the brought to our offices via Royal Mail on the 4/11/24. By 7/11/24 your refund was processed. 3 days for you to receive your refund.

95% of companies charge the customer to ship a item, however not many companies charge only £5.00 to receive the product the following day, so we apologise you feel you’re £20 down to view a pair of our trainers, but unfortunately there are pros and cons of online shopping. We always give the best service possible to our customers & will continue to keep improving our services, maybe one day in the future we can offer free refurns policy.

Kind regards

JL


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