JUDE | LLOW Avaliações 

290
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Really low quality. Trainers completely lost shape after on wear. Leather feels cheap he did offer a replacement if I sent these back how ever that’s time consuming and I didn’t have the time to be go... Ver mais

Avaliado com 5 de um total de 5 estrelas

Always excited to receive my purchases from Jude LLow, trendy smart / casual trainers for all occasions - good quality at a reasonable price! Their reasons just keep getting better! My vint... Ver mais

Avaliado com 5 de um total de 5 estrelas

Heroic Customer service. I made a mistake and ordered a pair of trainers that are advertised available for preorder.. when I needed them this weekend. I emailed customer service asking whet... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great brand, with unique styles, quality craftsmanship and materials. The new loafers, particularly the stone colour way, are SO on point!

Detalhes da empresa

  1. Loja de Roupas

Escrito pela empresa

A luxury footwear brand


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

290 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,3

Todas as avaliações

(290)

66 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Total ignorance of request for refund.

Total ignorance of request for refund.

Ignored all emails for 3+ weeks.

Would avoid.

3 de setembro de 2024
Avaliação não solicitada
logotipo da JUDE | LLOW

Resposta da JUDE | LLOW

Hi there.. we don’t have any idea where this review has come from? Please could you let us know your order number and show us your emails you sent to us?

Updated email - Hi Ben, Thank you for your info on your order, we have just looked into this & shows you only ordered on 14/08 & we have checked all emails & have not received any email from yourself, that being said we think we have your parcel here with us going off the style and size, but there was no indemnification in the box this will be why no refund would of been given until now. Kind regards

Avaliado com 1 de um total de 5 estrelas

NICO Cloud White - Product Issue

I purchased a pair of NICO Cloud White trainers in April and, following 4 months of owning the item the stitching has burst and they shoe can no longer be worn. I appreciate this is a fashion item and I do not expect it to last for years, however I do not expect these issues after wearing them sparingly over a 4 month period. I am really disappointed with the product and will not be purchasing from the brand again.

The staff I have spoken with have been really helpful and offered a 20% discount on my next purchase, however I feel the issues are with the actual product.

23 de agosto de 2024
Avaliação não solicitada
logotipo da JUDE | LLOW

Resposta da JUDE | LLOW

Hi Andrew,

Thanks for leaving your updated review and we note you originally gave us a 5* review prior to us not meeting your request of a refund.

Having looked further into the matter and liaised with our QC team (using the photographic evidence you had provided us) we believe there is a discrepancy in what you stated “wearing them sparingly” over 4 months.

JL prides themselves on high quality footwear and having never faced this issue before we do not believe this was a QC issue and more of a customer issue due to the general condition of the footwear in which you provided photographic images of.

Having said all the above we offered you a discount code on your next order to keep the relationship however that did not meet your needs.

If you choose not to purchase with the brand again then we will be sorry to hear that.

Thanks

Avaliado com 5 de um total de 5 estrelas

I’ve just bought my 4th pair of Jude Lows

I’ve just bought my 4th pair of trainers from Jude Low. Every time I wear them people ask me what brand are they. They are the cleanest pair of trainers I’ve seen. I can wear these casually and even wear them when I go away on business.

I will continue to follow and buy from this brand

20 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pure class

The quality of these sneakers are UNREAL ordered yesterday delivered today recommend these sneakers 100% can’t wait till they drop more Arne who?

14 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic trainers that are super…

These trainers are fantastic—super comfortable right out of the box. I haven't had a pair fit this well or be this comfortable since my last pair of running shoes.

The quality is excellent, and they look great. I'll definitely be buying more in the future!

6 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

Great quality footwear

Bought the Telier and they’ve spot on. Great quality, different to a typical white shoe and work with loads of different outfits. Often get people asking where they’re from.
Also, great comms on instagram as I was after a size 12 but recommended the 11 would work which it did as they are slightly larger in size. Looking forward to getting another pair later this year.

1 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brilliant customer service

Brilliant customer service, communication via insta was on point, replied to my messages quickly. Now the kicks are on a high level of quality, proper tumbled leather used, I got the Philipe in a clean all white to rock on holiday, perfect summer shoe that will go with anything. Highly recommended. Defo gonna be purchasing some of the other colours and models very soon.

Oh yeh the silver brackets👌🏿 haarrrrddd

27 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect smart trainers

I just want to send you a little message I got the white Phillipe trainers for my husband last week and they are absolutely spot on👌 he tried them on earlier and they look great so happy. I'm sure we will be buying more

15 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Approval from my 65 year old Dad!

Bought a pair of trainers for my Dad’s 65th birthday and he is a hard man to please but he was blown away with the JL’s! He’s already talking about buying more. The dust bag and extra laces were a great touch. Immaculate service from the folks at JL. Many thanks!

1 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

I have a huge collection of trainers…

I have a huge collection of trainers and these are pretty special. I’ve actually purchased them to wear to a wedding. True to size and unbelievable quality. Gutted I missed out on the comp because I need another pair already!

9 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My new favourite trainer brand

Firstly, products are first rate and of really impressive quality. In addition, the customer service experience was really impressive with great communication.

3 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Woow

Woow ! Quality, price, fit of shoes all amazing. Was hesitant at first on the purchase, definitely will be back for more.

2 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing quality and great service

First order with Jude Llow and definitely won’t be the last! amazing quality and fit perfectly. The order was delivered very quickly in time for the weekend and a great service from the team. I even managed to win a free pair from their competition!!

12 de junho de 2024
Avaliação não solicitada

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