Juice N Power Avaliações 90

Resposta da Juice N Power

Há 6 dias

Hi Samuel,

We’re sorry to hear about your experience. As per our records, our team has already been in contact with you and the issue has now been resolved accordingly.

We always aim to help our customers in the best possible way, especially in situations where certain items become unavailable, and we apologise for any inconvenience caused during the process.

If there is anything further we can assist you with, please feel free to contact us directly at sales@juicenpower.com or call us on +44 1772 305000, and our team will be happy to help.

Kind regards,
Juice N Power

Resposta da Juice N Power

Há 6 dias

Hi,

We’re sorry for the inconvenience caused with this order. As per our records, this issue was already reviewed and resolved with the customer at the time.

Since then, we have also improved our stock monitoring and product checking processes to help prevent situations like this from happening again.

If there is anything further we can assist with, please feel free to contact us at sales@juicenpower.com or call +44 1772 305000.

Kind regards,
Juice N Power

Resposta da Juice N Power

Há 6 dias

Hi,

We’re sorry to hear about the delay with your delivery and understand how frustrating that can be, especially when paying for a faster service.

Unfortunately, courier delays and tracking issues can occasionally happen while parcels are in transit, although this is never the experience we want for our customers. We appreciate your patience while the issue was being looked into and hope everything was sorted for you shortly after.

If you ever need any further assistance, please feel free to contact us at sales@juicenpower.com or call +44 1772 305000.

Kind regards,
Juice N Power

Resposta da Juice N Power

Há 6 dias

Hi,

We’re sorry for the frustration caused with this order. Unfortunately, the originally ordered item became unavailable after purchase, and we understand the inconvenience caused by the delay while arranging an alternative.

We appreciate your patience during the process and apologise that the delivery experience did not meet expectations, especially with paid shipping involved. We hope the matter was sorted shortly after and that you received your order successfully.

If there is anything further we can help with, please contact us at sales@juicenpower.com or call +44 1772 305000.

Kind regards,
Juice N Power

Resposta da Juice N Power

Há 6 dias

Hi,

We’re sorry to hear you were unhappy with your order experience.

Product dating can sometimes vary between manufacturers and batches, especially across different vape brands, however we always aim to ensure products supplied are suitable for use and any concerns raised are properly looked into by our support team.

This review is from some time ago, and since then we have continued improving our stock handling and customer support processes to provide a better overall experience for our customers.

If you would still like us to review anything further, please contact us at sales@juicenpower.com or call +44 1772 305000.

Kind regards,
Juice N Power

Resposta da Juice N Power

Há 6 dias

Hi,

We’re sorry to hear you were unhappy with your experience. Occasionally, order issues can happen during the packing process, and we always aim to resolve these matters as quickly as possible through our support team.

We understand how frustrating this situation must have been and apologise for any delay in communication at the time. This review is from some time ago, and we have since continued improving both our order checking and customer support processes.

If there is anything still unresolved, please feel free to contact us at sales@juicenpower.com or call +44 1772 305000 and we will be happy to assist further.

Kind regards,
Juice N Power

Resposta da Juice N Power

Há 6 dias

Hi,

We’re sorry to hear about the frustration caused while waiting for your order and trying to reach our team. We understand how concerning delayed communication and delivery updates can feel.

At busy periods, response times and courier updates can occasionally take longer than expected, but we would never want any customer to feel ignored or uncertain about their order. This review is from some time ago, and we have since improved both our customer support handling and order update processes.

If you still require any assistance, please feel free to contact us at sales@juicenpower.com or call +44 1772 305000 and our team will be happy to help.

Kind regards,
Juice N Power