I ordered a nice as I thought travel outfit which stated a sweatshirt fabric it took about 3weeks to arrive (from China) once arrived I was very disappointed with the quality & fabric of the item d... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
wore it straight from the package, just noticed the thread at the sleeve—ridiculously clean, almost obsessive, none sticking out. already hanging with my other basics.
came in a regular box, lightweight but felt heavier than expected when lifted. popped onto my desk and didn’t take up much room. after unpacking, no weird smells or scuffs on surface. arrived before t... Ver mais
These people are AI scammers. I bought a highland cow advent calendar on the basis of some really cute, really detailed digital mock ups. That’s not what I was sent. The cows were sometime hideous, al... Ver mais
A empresa respondeu
2,5
Ruim
71 avaliações
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The cuffs sit perfect
wore it straight from the package, just noticed the thread at the sleeve—ridiculously clean, almost obsessive, none sticking out. already hanging with my other basics.
16 de abril de 2026
Reliable delivery, zero fuss
came in a regular box, lightweight but felt heavier than expected when lifted. popped onto my desk and didn’t take up much room. after unpacking, no weird smells or scuffs on surface. arrived before the date, so now i don’t even think about returns.
17 de abril de 2026
Flowy and doesn’t crease
Already wore it out, got compliments, and weirdly the hem stays smooth without those strange bunches you sometimes see after sitting. Packed it in a suitcase and the fabric stayed pretty flat, just needed a quick shake. Wristbands didn’t catch on the stitch either. Not what I expected (in a good way).
16 de abril de 2026
UNHAPPY customer
I ordered a nice as I thought travel outfit which stated a sweatshirt fabric it took about 3weeks to arrive (from China) once arrived I was very disappointed with the quality & fabric of the item does NOT look anything like the advertisement!
The returns say items must be returned 10 days of ordering so yet another waste of money!!!
I have had no invoice to send to them ??
11 de abril de 2026
Avaliação não solicitada
Resposta de Julyandme
Dear Customer,
We are truly sorry for the long delivery wait, and that the quality and fabric of the item fell far short of your expectations, causing you such disappointment.
Please send your order details to our customer service email address: service@julyandme.com . Our team will help you resolve this as quickly as possible within 24 hours.
Worse company to contact
Worse company to contact, they only give an email! Which I have done, still no reply, the clothes that came didn’t even look anything like the advert! Cheap material, how can I get a refund! And if I can’t return to who knows where! Within 14 days am out of pocket by £45! Any help please
8 de abril de 2026
Avaliação não solicitada
Resposta de Julyandme
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@julyandme.com, and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Pleasant Surprise with My Facebook Outfit Purchase!
I saw this stylish outfit on Facebook and couldn't resist the great deal, so I quickly made a purchase. After paying, I realized it was sold by a different company and became concerned after reading some reviews. However, my order arrived on time as promised. While the material was different than expected, I still think it's fabulous—perfect for summer, especially paired with wedges. Not all reviews reflect every customer's feelings, as people often only leave feedback when they're unhappy. This time, I want to share a positive review because I truly love this versatile and comfortable outfit.
30 de março de 2026
Absolute rubish you state the caps are…
Absolute rubish you state the caps are hand embroidered and hand riveted bullshit they are cheap crap printed as are their t shirts do not buy
12 de março de 2026
Avaliação não solicitada
Resposta de Julyandme
Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@julyandme.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.
Really nice item
Really nice item, good quality and helpful customer service
11 de março de 2026
Avaliação não solicitada
While my items were out of stock
While my items were out of stock, I was informed very quickly and refunded in super fast time. Communication was very good by emails updating me of the process.
6 de março de 2026
Avaliação não solicitada
Have been waiting for my order for over…
Have been waiting for my order for over 6 weeks
Keep receiving emails that it's on its way
Needed item for tomorrow
Won't be ordering from them again
Unreliable!!!!!!!!!!!!
15 de março de 2026
Avaliação não solicitada
Resposta de Julyandme
Dear Customer, thank you so much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your feelings. We promise to prioritize your issue and resolve it as quickly as possible. If you have not received your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email address: service@julyandme.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.
The quality in the dress was awful
The quality in the dress was awful
9 de março de 2026
Avaliação não solicitada
Resposta de Julyandme
Dear customer, thank you very much for sharing your feedback with us.
We are deeply sorry to read about your experience. It is our responsibility to provide you with a perfect experience, and clearly, we failed to do so this time. We completely understand your disappointment and frustration. Please send the details of your situation to: service@julyandme.com , and our customer service team will contact you within 24 hours to resolve the issue and hopefully make amends for this oversight.
We apologize again for any inconvenience caused and thank you for your trust and patience.
Long delivery wrong size sent and can…
Long delivery wrong size sent and can not refund!!!!
6 de fevereiro de 2026
Avaliação não solicitada
Resposta de Julyandme
Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that you’ve experienced long delivery times, received an incorrect size, and encountered difficulties with the refund process, and we fully understand how frustrating and upsetting this entire situation has been for you. Please send your order details and any relevant information to our customer service email address: service@julyandme.com . Our professional customer service team will look into your case with special attention and work diligently to provide you with a reasonable and fair solution within 24 hours. Please give us an opportunity to properly resolve your issues and improve your experience; thank you very much.
Waited for ages for my delivery…
Waited for ages for my delivery expecting this amazing card like in the video to have a cheap card that looks nothing like it ,absolute rip off for what I paid never use this company ever .just wish I had read reviews before .
31 de janeiro de 2026
Avaliação não solicitada
Resposta de Julyandme
Dear Customer,
Thank you for bringing this to our attention. We sincerely apologize for both the extended delivery time and that the product performance did not meet the promised expectations. This is certainly not the experience we wish for our customers.
We would like to make this right for you. For a prompt resolution, please contact our customer service team at service@julyandme.com with your order number. We are ready to assist you with suitable solution.
Thank you for your patience and the opportunity to address this.
Excellent Customer Service
I experienced a delivery issue, but the customer service team responded promptly and resent my order immediately. I truly appreciate their excellent service.
22 de janeiro de 2026
I purchased a Rapid Heat Heater
I purchased a Rapid Heat Heater , It took ages for it to arrived, When I tried it the heater took ages to get warm , I can get more heat from a Fart. I contacted the customer sevices who advised me not to return the item as it would cost too much but to acceot £12 (30%) refund but that will take 10 days to be put back on my card and keep the rubbish heater. PLease do not be duped by this company
12 de janeiro de 2026
Avaliação não solicitada
Resposta de Julyandme
Dear Customer,
Thank you for your honest feedback. We sincerely apologize that the product’s performance . We understand your frustration and do not take such concerns lightly.
We are committed to addressing this issue promptly and fairly. Please contact our customer service team directly at service@julyandme.com, and we will work with you to find an immediate resolution.
We appreciate the opportunity to make this right.
These people are AI scammers
These people are AI scammers. I bought a highland cow advent calendar on the basis of some really cute, really detailed digital mock ups. That’s not what I was sent. The cows were sometime hideous, always oversimplified. Their colours were off – the one with blue nostrils was a particular low point. Often the colours were only on one side. In short, each day was a new disappointment.
1 de dezembro de 2025
Avaliação não solicitada
Resposta de Julyandme
Dear customer, thank you very much for taking the time to share your concerns.
We are deeply sorry to hear that your recent shopping experience was unsatisfactory, and we offer our sincerest apologies. We cherish every bit of your disappointment and are committed to remedying it. To expedite your response, please contact our customer service email: service@julyandme.com. Our dedicated customer service team will provide you with detailed assistance within 24 hours.
We sincerely hope to regain your trust and look forward to hearing from you.
Cheap and cheerful little game,easy to…
Cheap and cheerful little game,easy to play and travel size,delivered on time
15 de dezembro de 2025
Avaliação não solicitada
Exactly what i ordered adorable. an…
Exactly what i ordered adorable an reasonable priced
6 de dezembro de 2025
Avaliação não solicitada
Really nice
Really nice , good communication with seller.
15 de dezembro de 2025
Avaliação não solicitada
good little toy
good little toy. arrived within a few days
15 de dezembro de 2025
Avaliação não solicitada
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