Great tech team and quick problem resolution provided by the team whenever we face issues. The solutions they provide are dynamic as well.
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Veja o que dizem as avaliações
This is a great platform for managing company agents. However, I would appreciate more support from your team in adding a few useful features. It would be very helpful if you could add feature... Ver mais
A empresa respondeu
My Support miss Nidhi Mahotra.My Support Person Miss Nidhi Mahotra from JUNGLEWORKS is very much helpful. And Most Importantly she is very much Client Friendly and always sorted things for my company... Ver mais
A empresa respondeu
We have been using Yelo for 2 years. Sales team pushed to signup for 3 years and one time payment. We paid for 3 years, but some person from sales will send an email to us and request to pay amount fo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Jungleworks provides a complete hyperlocal stack for businesses that offer direct-to-consumer ordering and delivery. Businesses can go to market fast with an out-of-the-box setup and totally control the customer experience. The combination of speed, scale, and control makes it the perfect hyperlocal stack for businesses today.
Informações de contato
Click Labs Inc, 4830 West Kennedy Blvd, Suite 600, Tampa Florida, 33609, Tampa, Estados Unidos
- contact@jungleworks.com
- jungleworks.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good company and well done software!
Great tech team and quick problem…
Great tech team and quick problem resolution provided by the team whenever we face issues. The solutions they provide are dynamic as well.
Satisfied with the platform and service
We are very satisfied with the platform and the support provided. The system is user friendly and helps us manage our daily operations effectively. Garima, although new at her new role, is very responsive, and has shown great dedication to understanding our business needs. Looking forward to a successful collaboration.
Great company
Great company, great service and very good solutions. Cheers Jungleworks. Thank you.
Honest Review
This is a great platform for managing company agents. However, I would appreciate more support from your team in adding a few useful features.
It would be very helpful if you could add features such as **Attendance**, **Reimbursement**, and, if possible, **Zoho Integration**. These features would make the platform more useful for companies and their teams.
I would also suggest improving the **Analytics** section and making it more detailed and user-friendly. Currently, there are many buttons and options, which can be confusing for a normal user who may not understand where to click or what action to take.
It would be better to make the UI more clean, simple, and easy to understand so that users can navigate the platform without any confusion.

Resposta da Jungleworks
We have had a positive experience…
We have had a great experience using Tookan for our delivery operations. The platform provides us with the essential tools we need, including driver management, live tracking, delivery notifications, and other features that help us manage our day-to-day operations efficiently.
Our account manager, Emjell, has been especially helpful whenever we require assistance. She is responsive, patient with our questions, and always willing to assist with our requirements and any issues that come up.
Overall, we appreciate the support from Emjell and the Tookan team and are happy with our experience so far.
Very satisfactory
Very satisfactory, customer service is fantastic, real-time updates and algorithms
We have been using Tookan by…
We have been using Tookan by Jungleworks for a while, and overall it has made our delivery operations smoother. The platform is easy to navigate, and features like real-time tracking and task assignment save us a lot of time.
Of course, there are areas that could be improved, such as occasional delays in notifications and the need for more customization options. But the support team is responsive and usually helps resolve issues quickly.
In general, Tookan has been a reliable solution that improved our efficiency, and I would recommend it to businesses looking for a practical delivery management system.
It was Greatfull experience with Tookan…And The Team
It was Greatfull experience with Tookan Product.
we were dealing our process manually before tookan.
when we started tookan product were delivering around 400+ orders Today we have increased to 70% activity.
Most importantly the Product AM Mehak was comfortable in understanding our work requirement providing timely solutions. Handling Gulf client is not easy she managed well.
We had a good experience with the tookan team.
It was helpful for us to Streamline our delivery drivers and receiving proper reports based on the distance and time-Which was additionally prepared based on our requirement.
Also many extensions for free based on our work requirement we can active.
Overall Good experience worth investing Product Tookan.....
I m interested in working as sale agans…
I m interested in working as sale agans for the company
My experience working at Jungle works
My experience working at Jungle Works has been very enriching. I had the opportunity to learn about business development, client handling, and franchise sales. The work environment is dynamic, and I gained practical exposure to real-world business scenarios. It helped me improve my communication skills and understand how to deal with clients effectively. Overall, it has been a great learning experience for my professional growth.
No te dejan eliminar tu cuenta
No registrarse en ninguna plataforma, me registré en Yelo y es imposible darse de baja, no hay ninguna opción para cerrar la cuenta y eliminar tus datos. Tampoco te da respuesta en el chat de servicio al cliente, no tienen ningún correo al que puedas comunicarte para que eliminen tu cuenta. Esto debe ser ilegal.
No response but getting money
The ticket I created was closed. With no explanation.
I have been trying to get hold of my agent for a while but no response
This is very bad and frustrating
Promises Broken, No Refund — Misleading Service
paid $310.99 for a 3-month Tookan plan after Jungleworks explicitly confirmed in writing that their platform supports:
• Automatic delivery-fee calculation in WooCommerce checkout
• Display of that fee to the customer in real time
• Full setup within one week
After more than a month of delays, Jungleworks admitted the key feature is “not possible.” No working integration was delivered. They refused a refund, claiming they had “made an effort.” Effort was never the product I paid for — working functionality was.
Now I’m forced to file a chargeback through my bank and submit a fraud complaint to Stripe. Time lost, money held hostage.
Bottom line: big promises before payment, zero delivery after. Avoid if you need reliable, honest service.
Bad Company no refund
If you're considering doing business with this company, be cautious. If you don't like the product and try to cancel your order or request a refund, they are unlikely to issue one. The product quality is not the best, and the customer service is poor. I made that mistake — and I wouldn't recommend trusting them.
The biggest regret of my life
Jungleworks provide a number of SaaS products for businesses small and large alike. My use case is a home services business. I invested much of my life savings into the business, a good proportion of it with Jungleworks.
Having purchased dozens of SaaS platforms for various businesses over the last 20 years, I understand that you usually get what you pay for. Well, with Jungleworks you don't even get that.
I can honestly say that signing a contract with Jungleworks is the single biggest regret of my life. That sounds dramatic, right? Well, they promised me a product that would work with my use case, with a couple of customizations but nothing too drastic. Boy, did they lie!!! Not only have they taken my money, but my business has been unable to maintain the majority of its customer base because its flagship app is an utter failure.
Their customer service is abominable. They refuse to engage. I can't think of an experience in my life that has caused more harm than working with these guys.
I wish I could give less than 1 star to the company responsible for the decimation of my business, my mental health and my savings. I can't see my business ever fully recovering from the curse of Jungleworks.
I beg you, if you're a small business looking for a simple software solution, do not touch this company.
Asiri
Asiri
I need to contact you regarding your review so please send. Me email my email aodilah@ g m a
Shame on you, JungleWorks (Tookan).
You are the most disgraceful company I’ve ever dealt with. You exploited me, took my money, wasted my time, and left me with nothing but frustration. Your team is beyond unprofessional — unresponsive, careless, and clearly just out to scam people.
You pretend to be a tech company, but in reality you’re a messy, half-baked operation that feeds off small businesses. You should be ashamed of yourselves. You stole my money and ignored every message after that.
This isn’t just bad service — this is abuse. Plain and simple.
I will make sure everyone knows what kind of scam you’re running.
Paid $3000 – No Service Delivered, No Response
Paid $3000 – No Service Delivered, No Response
Review Body:
I’m a client from Saudi Arabia and I paid $3000 to JungleWorks (Tookan) to develop a white-label delivery app. They provided me with a payment link, and the amount was deducted through my Visa card. After the payment, communication from their side completely stopped.
Despite multiple follow-ups by email and WhatsApp, I received no response, no service, no updates, and no support. They promised to deliver the application within a specific timeline, but nothing has been delivered to date. I have payment receipts and full documentation proving my transaction and agreement with them.
This experience has been extremely disappointing and unprofessional. I feel misled and financially harmed. I will be reporting this case to my bank for a chargeback and filing an international complaint through econsumer.gov.
I do not recommend this company. If you’re considering working with JungleWorks/Tookan, be extremely cautious and avoid upfront payments until you receive real, working results
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