My recent purchase from Juntame.com went off smoothly, no hiccups. I was content with price I paid on Juntame, but, became QUITE a bit more pleased, once I checked the manufacturer's site, and, saw... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We ordered the Alger and the Dolphin and they both arrived quickly. Both products exceeded our expectations. Absolutely incredible! We own a LOT of toys but these two immediately shot to the top of ou... Ver mais
Definitely order from somewhere else if you are UK. Try bondara just as good a selection and UK based. Difficult to contact and they use two useless couriers yunexpress who's updates are a day late. A... Ver mais
A empresa respondeu
Feels good but unable to get off. Still waiting for resolution on the broken Gale unit I returned. Apparently an internal part on the Gale became loose and has lodged itself (I’m guessing) into what... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Juntame is a US-based company that sells adult toys. Shop vibrators, dildos, anal toys, masturbation cup & more at Juntame. Shop with confidence, guaranteed discreet shipping. All products are shipped from U.S. warehouse. Sexual Wellbeing Advices. 1 Year Product Guarantee. Discreet Packaging.
Informações de contato
Estados Unidos
- juntame.com
3,5
Bom
213 avaliações
Pede aos clientes que avaliem
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Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Description not true
The item is not as described, listed as 9" long but inside is only 5" , bought this because I wanted something I could fit all of me in, sadly disappointed. second this thing is so loud like a damn coffee grinder
8 de janeiro de 2023
Resposta da Juntame.com
Hi,
Thank you for sharing your feedback. I am very sorry for the bad experience and we will contact our after-sales team to process your order. We will provide you satisfactory solution. Your understanding would be highly appreciated.
Sincerely
Juntame Customer Service Center
Tried to cancel an order before it was…
Tried to cancel an order before it was too late. As it was more expensive than I could afford.
Instead of canceling they put a rush on shipping.
29 de dezembro de 2022
Resposta da Juntame.com
Hi,
I am very sorry for the bad experience. We have explained the reason and apologize to you by email. Juntame is a very service oriented company, please believe in Juntame, our product quality will not let you down. Once again, we apologize and will contact you via email. Your understanding would be highly appreciated.
Sincerely
Juntame Customer Service Center
Never received my orders from this…
Never received my orders from this company. Customer service responded to my order inquiry but has not given me an actual delivery date. As of today, I would classify this company as a scam and recommend that no one order from this company in the future.
7 de janeiro de 2023
Resposta da Juntame.com
Hi,
Thanks for taking the time to give us feedback. I am sorry that you did not receive your parcel on time due to the courier company. I am very sorry for the bad experience and we will contact our after-sales team to process your order. We will provide you satisfactory solution. Your understanding would be highly appreciated.
Kind Regards,
Juntame Customer Service Center
I have not received my products that…
I have not received my products that were order dec 23. Human phone chat would be nice . Left message no call back. Status as of yesterday fed x is waiting to get order from you .
This is just crazy . Thanks
7 de janeiro de 2023
Resposta da Juntame.com
Hi,
Thanks for taking the time to give us feedback. I am sorry that you did not receive your parcel on time due to the courier company. I am very sorry for the bad experience and we will contact our after-sales team to process your order. We will provide you satisfactory solution. Your understanding would be highly appreciated.
Kind Regards,
Juntame Customer Service Center
The company has not been truthful on…
The company has not been truthful on shipment. They have not ship the package nor can they tell me where it is and when it will be shipped.
7 de janeiro de 2023
Resposta da Juntame.com
Hi,
Thanks for taking the time to give us feedback. I am sorry that you did not receive your parcel on time due to the courier company. Please contact us, and we will provide you satisfactory solution.
Kind Regards,
Juntame Customer Service Center
3 weeks and nothing
Still no update on were everything is at. It's been over 3 weeks and no arrival. Shipping label was created but never shipped. Would not order again.
7 de janeiro de 2023
Resposta da Juntame.com
Hi,
Thanks for taking the time to give us feedback. I am sorry that you did not receive your parcel on time due to the courier company. Please contact us, and we will provide you satisfactory solution.
Kind Regards,
Juntame Customer Service Center
My package wasn’t received as dated not…
My package wasn’t received as dated not even close .. not impressed
6 de janeiro de 2023
Resposta da Juntame.com
Hi,
Thanks for taking the time to give us feedback. I am sorry that you did not receive your parcel on time due to the courier company. Please contact us, and we will provide you satisfactory solution.
Kind Regards,
Juntame Customer Service Center
Haven’t received it yet
Haven’t received it yet. No updates shipping has said labeled created on 12/24 and still says the same…
Update finally got it today 1/19
5 de janeiro de 2023
Resposta da Juntame.com
Hi,
Thank you for sharing your feedback. I am very sorry for the bad experience and we will contact our after-sales team to process your order. We will provide you satisfactory solution. Your understanding would be highly appreciated.
Sincerely
Juntame Customer Service Center
Shipping took longer than expected but be patient.
I ordered my items the 18th of December. Order was filled on the 22nd. Didn't leave California until the 29th and I received on the 2nd of January. I know that this was much longer than the original estimate but quality like this is worth the wait. The freebies were really cool and appreciated too! I had no trouble with email correspondence with them and they kept me abreast of all the things going on with my order. Don't listen to the impatient haters here. Junta you should more accurately forecast the delivery times. WILL DEFINITELY DO BUSINESS AGAIN!! Do not worry this is no scam site. I had to come and defend this company after the bs reviews that were left. And those of you that did leave bad reviews now you got your stuff come and update your statements!!
18 de dezembro de 2022
Avaliação não solicitada
Well it was shipped promptly but…
Well it was shipped promptly but haven’t actually tried it yet
30 de dezembro de 2022
Over a week and not even shipped...were…
Over a week and not even shipped...were gifts for new years party...Last night.
31 de dezembro de 2022
Resposta da Juntame.com
Hi,
I am very sorry for the bad experience. We have explained the reason and apologize to you by email. Juntame is a very service oriented company, please believe in Juntame, our product quality will not let you down. Once again, we apologize and will contact you via email. Your understanding would be highly appreciated.
Sincerely
Juntame Customer Service Center
Haven't gotten my order yet
30 de dezembro de 2022
Resposta da Juntame.com
Hi,
Thanks for taking the time to give us feedback. I am sorry that you did not receive your parcel on time due to the courier company. I am very sorry for the bad experience and we will contact our after-sales team to process your order. We will provide you satisfactory solution. Your understanding would be highly appreciated.
Kind Regards,
Juntame Customer Service Center
Resposta da Juntame.com
Hi,
We are sincerely sorry for your case, we will contact you via email to solve this and give you a satisfactory solution as soon as possible. Your understanding and patience would be highly appreciated.
Kind Regards,
Juntame Customer Service Center
Never again
I now know to never order from this site again. Placed an order 5 days ago and was told I would receive it this week. To date, it still only reflects as "order placed". No one responds to the chat or emails. I was looking forward to this purchase but it looks like I'll never receive so now I have to dispute the charges with my bank. Order from a different site in the future if you actually want to receive your products.
28 de dezembro de 2022
Avaliação não solicitada
Resposta da Juntame.com
Hi,
We are sincerely sorry for your case, we will contact you via email to solve this and give you a satisfactory solution as soon as possible. Your understanding and patience would be highly appreciated.
Kind Regards,
Juntame Customer Service Center
Scam Company and thieves.
Juntame took my money quickly …..
Juntame never sent my order……
Juntame Emailed me stating the tracking # by FedEx ..but FedEx informed me Juntame never gave FedEx a package….
Juntame will not return emails or SMS that I sent to them..and they will not answer the phone…they have completely ignored my request on why they never mailed my order.
Worst customer service ever ……this company is a scam.
23 de dezembro de 2022
Avaliação não solicitada
Resposta da Juntame.com
Hi,
We are sincerely sorry for your case, we will contact you via email to solve this and give you a satisfactory solution as soon as possible. Your understanding and patience would be highly appreciated.
Kind Regards,
Juntame Customer Service Center
Ordered never received
Ordered December 17th 2022. I was told it would arrive in 2 days Dec 19th. It's Dec 23 and still hasn't shipped. No response to email or chat. Phone numbers I called says message full and says honeybox. I paid $133 I think this is a scam. Tracking # JT32898
23 de dezembro de 2022
Avaliação não solicitada
NO SUPPORT. NO ORDER.
I have reached out several times via email concerning where my order is. No response. NOTHING. Order#JT2792. What can i do about this
1 de dezembro de 2022
Avaliação não solicitada
Resposta da Juntame.com
Hi,
Thanks for taking the time to give us feedback. I have sent you several emails about the tracking information, but I did not get a reply. Please check your previous email. I am very sorry for the bad experience and we will contact our after-sales team to process your order. We will provide you satisfactory solution. If you confirm that you did not receive your package, we will take action immediately. Your understanding would be highly appreciated.
Kind Regards,
Juntame Customer Service Center
Not Working
After 3 times, the toy stops and never charges. very disappointed
2 de novembro de 2022
Avaliação não solicitada
Resposta da Juntame.com
Hello,
Thanks for your feedback.
Any more light you could shed on what happened would be appreciated and help me to find the right solution moving forward. We have checked your previous and found that we did not receive your emails about the defective item. Can you please provide me with a short video of the item? We require a video to review in order to fulfill our warranty policy. We will provide you satisfactory solution. Sorry for any inconvenience.
Kind Regards,
Juntame Customer Service Center
Non receipt of merchandise
5th DEC ORDERED BUT NOTHING RECEIVED TO Date DEC 14
REF
tracking number: 202212062230H8CL28
Non receipt of merchandise
5th DEC ORDERED BUT NOTHING RECEIVED TO Date DEC 14
REF
tracking number: 202212062230H8CL28
5 de dezembro de 2022
Avaliação não solicitada
Resposta da Juntame.com
Hello.
We are sorry to see the package tracking moving a little slow down due to the whole logistics carriers like DHL, FedEx and USPS are experiencing high volume daily packages for those holiday seasons that resulted some devliers take logner than usual, we did understand the demand on customers' expectation and we'll try our best to push logistics company's devliery, thank you for your kindly understanding and your nice waiting.
Best Regards
Juntame Customer Service Center
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