5 weeks after ordering a dress from this website, still nothing received. I've sent 2 emails to customer service chasing the tracking, but haven't even had acknowledgement of receipt. I've resigned... Ver mais
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Veja o que dizem as avaliações
The quality of the items I purchased are definitely premium. Shipping was pretty quick and customer service is very responsive to my inquiries. I was able to track my order every step of the way befor... Ver mais
A empresa respondeu
I received my orders , yesterday. I was satisfied with my order. I just had to keep emailing them my order and how much longer it’ll be after a month of waiting. They were pretty fast with respondin... Ver mais
A empresa respondeu
Item as described very nice shipping took longer than expected but other than that great. Also I’m normally a US 10 I order an XL in the graffiti pants I could have gotten away with a Large for a litt... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Jurllyshe is an online fashion brand that stands for girls who have a young heart. The name "Jurllyshe" is a combination of "Jurlly" and "She". "Jurlly" is not Julia, Julie, or Jolly...it is no one but Jurlly, the unique name in this world, which is just like the unique you; since we don't care about "he" or "it", so the word "she" represents the group that we support.
Informações de contato
Estados Unidos
- customer@jurllyshe.com
- jurllyshe.com
3,3
Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My Shopping Experience!
There is a lot of fashionable choices on this site and a lot more variety compared to some other sites. I love the design of the outfits, I wish there were more XL and 1XL sizes. I would love to see different varieties of shoes and heels. This was a great experience!
28 de março de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Dear
Really thanks for your appreciation and support with Jurllyshe!
We will offer the best customer service and fashionable clothes to our customers continuously.
Just feel free to share your voice or problems via customer@jurllyshe.com
Have a nice day!
I ordered a cardigan and received a two…
I ordered a cardigan and received a two piece set. This was my second time ordering they cardigan because the first time it was confiscated for counterfeit by usps. I decided to give them another try and I am still unsatisfied. I will NEVER spend my money with them again!
27 de março de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Hi dear
This is Jurllyshe service. Thanks for your support to us.
May I know which items you are not satisfied?
You can return it to us and get refund if you do not want it anymore.
Pls try to contact our customer service and send us the order number, we will help you to slove the problem.
The quality was horrible and it was not…
The quality was horrible and it was not sewn together. Ripped as soon as I took it out of the package
25 de março de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Hi dear
This is Jurllyshe service. Thanks for your support to us.
May I know which items you are not satisfied?
You can return it to us and get refund if you do not want it anymore.
Pls try to contact our customer service and send us the order number, we will help you to slove the problem.
I Love my items
Love my items. Nice quality. Thank you very much
25 de março de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Hi dear,
Really thanks for your appreciation and support with Jurllyshe!
We will offer the best customer service and fashionable clothes to our customers continuously.
Just feel free to share your voice or problems via customer@jurllyshe.com
Have a nice day!
I ordered a cardigan and from the…
I ordered a cardigan and from the picture listed online, it was to be a heavy material and what I got was paper thin but the same print of what I wanted. This site is an absolute joke!
15 de março de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Hi dear,
Thanks for your feedback and we do feel sorry for the inconvenience.
Due to production and photography, it may have some differences.
We can arrange return for you about the item you are not satisfied with.
Pls send us your order number, we can check the order details for you.
I never received any of package I keep…
I never received any of package I keep getting text saying it delivered and it’s lies yall took my money and I didn’t get two stuff that I ordered
15 de março de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Hi dear,
This is Jurllyshe customer service. Thanks for your support to our products.
We are willing to help you.
Could you provide your order number pls?
So that we can check the order's situation for you.
Waited a month for a t shirt material…
Waited a month for a t shirt material cardigan it was absolutely cheaply made and disgusting ! I’m so upset I’m throwing it away. The reviews are absolutely fake ! I’m blocking their emails they are scammers !
6 de março de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Hi dear,
Sorry for not meeting your needs.
We will reflect your opinion to our company.
Pls send us the order number, we will check it for you.
And we can arrange return for you if you are not satisfied with the item.
We will arrange refund after our warehouse receive the returned items.
I ordered 3 pieces on February 15th
I ordered 3 pieces on February 15th. Today it is March 3rd and I received a message that my order was just delivered. Well, I do not have a package at my home or in my mailbox. I have no idea who the male Carrier is. And I have sent a message to find out who this is and to inquire about my package and I have not had a response. Absolutely disappointed.
Ebony T. - Indianapolis, In.
3 de março de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Hi dear,
This is Jurllyshe customer service.
email address: customer@jurllyshe.com
Really sorry for the situation you meet.
Pls send us your order number or the tracking number to our email address.
We can check your package situation now.
Decent
Decent. Decided I'd spend the least amount of money if possible just in the event of an incidence. Read all the reviews and most just seemed negative. So I ordered two pieces. No issues. Came on time and decent quality and material.
2 de março de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Dear
Really thanks for your appreciation and support with Jurllyshe!
We will offer the best customer service and fashionable clothes to our customers continuously.
Just feel free to share your voice or problems via customer@jurllyshe.com
Have a nice day!
I ordered a sweater dress and I…
Jurllyshe FINALLY just gave me a 50% discount to settle my account.
Because I have been going back and forth with them since December 2023 and it's now March. Which I find this so ridiculous. This shows me that their customers are NOT important to them. This is my update. I ordered a sweater dress and I received a tshirt dress with the incorrect spelling on the dress. Jurllyshe wants me to return the dress but I have to pay for the shipping. When they're the one who made the mistake. I will not be ordering from them again. I was a first time buyer with them and I'll be a last time customer. Very disappointed and unhappy about this situation. We've been going back and forth since December 2023. Smh!! Buyers BE CAREFUL!! If you don't get what you ordered YOU will have to pay the shipping cost to return the item because they will not, even though it was their fault. BUYER BEWARE!!
24 de dezembro de 2023
Avaliação não solicitada
Resposta da jurllyshe.com
Hi dear,
This is Jurllyshe customer service.
Email address: customer@jurllyshe.com
Sorry for that this item did not fit your requirement.
For your situation, could you send us the picture abou the item you receive?
If there is a big difference than you expect, we can offer you some refund as compension.
I didn’t receive the right size and it…
I didn’t receive the right size and it didn’t look the same as the picture
28 de fevereiro de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Dear
We’re sorry we didn't give you a good shopping experience.
Have you contacted us via customer@jurllyshe.com?
For the clothes you are not satisfied with, we are willing to give you compensation, and we can also handle the return for you.
Looking forward to your reply.
Have a nice day!
Love my outfits they were very cute
Love my outfits they were very cute
28 de fevereiro de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Dear
Really thanks for your appreciation and support with Jurllyshe!
We will offer the best customer service and fashionable clothes to our customers continuously.
Just feel free to share your voice or problems via customer@jurllyshe.com
Have a nice day!
It is not the same color
No, I am not satisfied at all because the fabric and color is not the same as what I ordered.
26 de fevereiro de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Dear
We’re sorry we didn't give you a good shopping experience.
Have you contacted us via customer@jurllyshe.com?
For the clothes you are not satisfied with, we are willing to give you compensation, and we can also handle the return for you.
Have a nice day!
I loved my outfits they are great…
I loved my outfits they are great material . Shipping on the other hand took a long time about month. I did have to email a couple times to see where my items were. The company were excellent far as responding back quickly. Clothes are true to size
21 de fevereiro de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Dear
Really thanks for your appreciation and support with Jurllyshe!
We will offer the best customer service and fashionable clothes to our customers continuously.
Just feel free to share your voice or problems via customer@jurllyshe.com
Have a nice day!
Takes to long for the items that…
Takes to long for the items that purchased to be delivered and then you charge a shipping fee and it takes almost 15 days or longer for me to receive and ordered a ED Hardy sweat suit in a small and it’s to big the clothes run very odd happy I’m not money wasted
20 de fevereiro de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Dear
Really thanks for your appreciation and support with Jurllyshe!
We will offer the best customer service and fashionable clothes to our customers continuously.
Just feel free to share your voice or problems via customer@jurllyshe.com
Have a nice day!
I am satisfied 😊
21 de fevereiro de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Dear
Really thanks for your appreciation and support with Jurllyshe!
We will offer the best customer service and fashionable clothes to our customers continuously.
Just feel free to share your voice or problems via customer@jurllyshe.com
Have a nice day!
I Received My Package Yesterday It…
I Received My Package Yesterday It Didn’t Come In Time For A Concert Or The Color That I Ordered
21 de fevereiro de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Dear
Really thanks for your appreciation and support with Jurllyshe!
We will offer the best customer service and fashionable clothes to our customers continuously.
Just feel free to share your voice or problems via customer@jurllyshe.com
Have a nice day!
LOVE THE JACKET got so many compliments…
LOVE THE JACKET got so many compliments 😭🥰 definitely will be buying something from Jurllyshe again💁🏽♀️
21 de fevereiro de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Dear
Really thanks for your appreciation and support with Jurllyshe!
We will offer the best customer service and fashionable clothes to our customers continuously.
Just feel free to share your voice or problems via customer@jurllyshe.com
Have a nice day!
Nothing like the picture showed the…
Nothing like the picture showed the crotch area was so long and baggy. Poor quality.
20 de fevereiro de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Dear
We’re sorry we didn't give you a good shopping experience.
Have you contacted us via customer@jurllyshe.com?
For the clothes you are not satisfied with, we are willing to give you compensation, and we can also handle the return for you. Looking forward to your reply.
Have a nice day!
Emailed Order after 3weeks went by.
I received my orders , yesterday. I was satisfied with my order. I just had to keep emailing them my order and how much longer it’ll be after a month of waiting. They were pretty fast with responding
I was just getting a little impatient because of how long it was taking, Otherwise I’m a satisfied customer. Thanks for your service…
17 de fevereiro de 2024
Avaliação não solicitada
Resposta da jurllyshe.com
Dear
Really thanks for your appreciation and support with Jurllyshe!
We will offer the best customer service and fashionable clothes to our customers continuously.
Just feel free to share your voice or problems via customer@jurllyshe.com
Have a nice day!
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