JustFund Avaliações 34

O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I literally wouldn’t have been able to settle my divorce proceedings without TrustFund. I was able to work with my lawyer in a less-stressful environment, which meant I could put all my energy into ge... Ver mais

Avaliado com 5 de um total de 5 estrelas

JustFund helped me access the funds I needed for my legal costs during separation. After years out of the workforce raising my children and running our family business, I couldn’t have afforded repr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The Team at JustFund were amazing! At a time when I was struggling, emotionally & financially, Andy & his Team offered me a solution that would ease my financial worries & let me concentrate on prepar... Ver mais

Avaliado com 1 de um total de 5 estrelas

I spoke to just fund several times and was told that JustFund would not provide me with terms and conditions until "I was a customer". This isn't legal. My opinion is this service feels like a pawn b... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviço financeiro não-bancário
  2. Instituição Financeira

Escrito pela empresa

JustFund provides fair, flexible finance to transform the way people access and pay for legal advice.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

34 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de pedidos de avaliações

Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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Avaliado com 5 de um total de 5 estrelas

I cannot speak highly enough of…

I cannot speak highly enough of JustFund and the incredible support they provided me during one of the hardest periods of my life.
After more than 6 years in an extremely complex Family Court matter, I had reached a point where the emotional, mental, and financial pressure was overwhelming. Like so many people going through prolonged litigation, I simply could not afford the legal representation I desperately needed.
What makes this even harder is that here in Western Australia, very few people even know services like JustFund exist.
In fact, if it had not been for a wonderful woman Claire Cunnington, Special Counsel at Velocity Legal in Melbourne recommending JustFund to a friend of mine, I genuinely do not believe I ever would have found them. Even many family law firms in WA seem unaware of JustFund and the support they provide. Samantha Baily Family Law was actually the first and only law firm we encountered that immediately knew what JustFund was and how it could help.
That alone shows how important it is that more awareness is raised around the incredible work JustFund does.
From my very first conversation with Lou, I felt something I had not felt in a very long time:
heard.
Lou’s kindness, warmth, compassion, and understanding immediately made me feel safe during a time where I was emotionally exhausted and overwhelmed. That first conversation meant more to me than she probably realises.
From there, the entire JustFund team worked incredibly quickly, professionally, and compassionately to help fast-track my application so I could obtain legal representation urgently.
And because of them, I finally could.
That support changed everything for me.
Not only did it give me access to legal representation I otherwise could never have afforded, but it also gave me hope again. Hope that Bailey and I were not completely alone anymore. Hope that maybe, after years of fighting, I finally had people standing beside me.
For people experiencing long-term Family Court proceedings, especially those involving coercive control, trauma, financial abuse, neurodivergence, or caring responsibilities, services like JustFund are not just “helpful” — they can genuinely be life changing.
I honestly believe more people in Western Australia need to know that JustFund exists.
To Lou and the entire JustFund team:
thank you.
Thank you for your compassion.
Thank you for your urgency.
Thank you for treating me like a human being and not just another file.
And thank you for helping me access the support I needed at a time where I felt completely overwhelmed and alone.
I will never forget what you did for me and my daughter.

29 de abril de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

My opinion they seemed like a small…

My opinion they seemed like a small company trying to pretend they are large
Staff poorly trained mostly English packers and I was passed around to a different person with every communication. Information varied considerably and was poorly explained

11 de setembro de 2025
Avaliação não solicitada
logotipo da JustFund

Resposta da JustFund

Thank you for sharing your feedback. We’re very sorry to hear about your experience, as this isn’t the standard we aim for. We appreciate you raising this so we can continue to improve.

The JustFund Team

Avaliado com 5 de um total de 5 estrelas

Truly grateful for JustFund’s support


JustFund helped me access the funds I needed for my legal costs during separation. After years out of the workforce raising my children and running our family business, I couldn’t have afforded representation on my own. Their support made a stressful time so much more manageable. I’m genuinely grateful.

11 de novembro de 2025
Avaliação não solicitada
logotipo da JustFund

Resposta da JustFund

Hi Samira, thank you for sharing your experience. We’re really glad we could help you in this way. Wishing you all the very best ahead.

The JustFund Team

Avaliado com 5 de um total de 5 estrelas

Highly recommend JustFund as a trusted…

Highly recommend JustFund as a trusted financial support avenue. Easy to sign up and their customer service is next to none. Fast to respond to inquiries and help out anytime. Thankyou to JustFund for making such a difficult time so much easier.

19 de junho de 2025
Avaliação não solicitada
logotipo da JustFund

Resposta da JustFund

Alesha, thanks so much for your feedback. We’re glad we helped ease what can be a very challenging time. We really appreciate the recommendation too. All the best!

The JustFund Team

Avaliado com 5 de um total de 5 estrelas

Possibly one of the most honest and…

Possibly one of the most honest and helpful experiences I’ve had in 25 years of business and dealing with financial companies, while dealing with such a emotional and difficult legal matter the Team at Just Fund not only listened they took a real interest in what I was experiencing through a very difficult Family matter and took the time to just check in with me regularly to ensure I was Ok and offered many useful resources and contacts for myself regurlarly throughout my dealings with them.

They always have took a “care” and “wellbeing” approach in every dealing I had.

I would highly recommend Just fund

Ed

10 de janeiro de 2025
Avaliação não solicitada
logotipo da JustFund

Resposta da JustFund

Thank you for such a thoughtful review, Ed. It really means a lot to us. We appreciate your recommendation and wish you the very best moving forward.

The JustFund Team

Avaliado com 5 de um total de 5 estrelas

Took all my stress away

Took all my stress away. Communication was always thoughtful and understanding. This was the best help I could have had during the process of having lawyers involved and expenses I just couldn't meet until a settlement was finalised.

1 de janeiro de 2025
Avaliação não solicitada
logotipo da JustFund

Resposta da JustFund

Naomi, thank you so much for taking the time to share your experience. We’re really glad to hear that JustFund was able to ease some of the stress during what can be a very difficult and emotional process. Supporting people through periods of uncertainty is exactly why we do what we do, and it means a lot to know our communication and funding made a real difference for you. We wish you all the very best moving forward.

The JustFund Team

Avaliado com 5 de um total de 5 estrelas

When I most needed help

When I most needed help, when my brain fog and the stress around me was unbearable … Just Fund Me helped me.
And they kept it SIMPLE
Thank you to all the staff

1 de julho de 2025
Avaliação não solicitada
logotipo da JustFund

Resposta da JustFund

Thank you for taking the time to share your experience, Dianne. We’re so glad we could be there to support you during such a stressful time and make things as simple as possible. Our team really does care about easing the process for our clients, so it means a lot to know this made a difference for you.

We’ll be sure to pass on your kind words to the whole team. Wishing you all the very best moving forward.

- The JustFund Team

Avaliado com 5 de um total de 5 estrelas

My experience with JustFund was a very…

My experience with JustFund was a very positive one. At all times the staff were professional and understanding. I very much appreciated their kind assistance during the application process. The staff are personable and happy to answer questions. Engaging with JustFund during my litigation process was smooth and straightforward. I highly recommend JustFund.

6 de agosto de 2025
Avaliação não solicitada
logotipo da JustFund

Resposta da JustFund

Thank you so much for sharing your experience, Ondine. We’re delighted to hear that our team was able to support you in this way.

We appreciate your recommendation and wish you all the very best moving forward.

— The JustFund Team

Avaliado com 5 de um total de 5 estrelas

Just Funds have given me my life back

Just Funds have given me my life back! By enabling me to retain quality legal representation, I was able to achieve a fair settlement and can now get on with life and look forward to the future. The team are highly professional, responsive and compassionate and I will be forever grateful for their support at the most vulnerable time.

1 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast, efficient, very little paperwork

At a very difficult time, the process and formalities / administration to have the facility available was remarkable, it was a matter of days, correspondence with my legal team.to corroborate balance sheets and available equity, everyone I spoke to knew their job and was very efficient

1 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Was absolutely so greatful for this…

Was absolutely so greatful for this service from just fund, communication was clear and the whole process was smooth. This meant I was able to resolve my legal situation swiftly and efficiently

11 de dezembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Read the fine print if you can.

I spoke to just fund several times and was told that JustFund would not provide me with terms and conditions until "I was a customer". This isn't legal. My opinion is this service feels like a pawn broker that plays on people's vulnerabilities.

29 de outubro de 2024
Avaliação não solicitada
logotipo da JustFund

Resposta da JustFund

Hi Wayne,

Thank you for taking the time to share your feedback and experience with us.

At JustFund, we’re committed to ensuring people have a clear understanding of our service, terms, conditions, and whether it is suitable for them, before they proceed.

However, in some situations, we need to be acutely aware of the sensitivity of information contained in the funding agreement. For example, we often get approaches from the ex-partners of our clients who are seeking to understand specific terms and conditions in order to leverage such information against our clients.

It is for this reason that contractual information is only shared with individuals who have cleared our conflict check procedures and who are approved for the consideration of funding.

This is part of our commitment to safeguarding our clients, who we strive to protect.

We’re always here to address any concerns and value your feedback. If you’d like to discuss this further, please don’t hesitate to reach out.

Kind regards,
The JustFund Team

Avaliado com 5 de um total de 5 estrelas

Couldn’t have done it without TrustFund!

I literally wouldn’t have been able to settle my divorce proceedings without TrustFund. I was able to work with my lawyer in a less-stressful environment, which meant I could put all my energy into getting my divorce settled. They offered a very competitive interest rate, worked directly with the law firm, and were always sooo friendly and professional. I am so grateful that a company with such an amazing team exists. Thank you so much! Truly doing god’s work 🤍🤍

1 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Saved my life

Responsive

Empathetic

Honourable

Saved my life essentially

1 de novembro de 2023
Avaliação não solicitada
logotipo da JustFund

Resposta da JustFund

Thank you for sharing your experience and kind words, Ian. It was our pleasure assisting you. We wish you all the best!

Avaliado com 5 de um total de 5 estrelas

Support for women living in and through violence and coercive control .

The empathy and options offered but also the multi faceted team that worked alongside the legal team and lawyers . The ongoing transparency and being able to speak to someone personally at times of worry instead talking with my lawyer about costs with a time charge the explanation from the team was not charged at a legal rate invaluable and efficient and supportive communication . During aggressive domestic violence and financial coercive control this reassurance is key and vital in stabilising and victims better understanding of their options and allowing time for healing and getting affairs in order with limited ongoing detriment to self .

15 de outubro de 2024
Avaliação não solicitada

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