Katanaspin offers a smooth and enjoyable experience. The site is easy to use, with a great variety of games to choose from. Registration is quick, and payments are processed reliably, which builds... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Katanaspin offers a smooth and enjoyable experience. The site is easy to use, with a great variety of games to choose from. Registration is quick, and payments are processed reliably, which builds... Ver mais
A empresa respondeu
Avoid this company—they take your deposit, close your account, and trap your money. Then they put you through a frustrating process to get it back, demanding documents that are difficult or impossible... Ver mais
I'm going four stars at the moment, been playing for a few days first time withdrawing was 24 hours to the minute following id approval Now second time and requested 3 x £100, now they want ban... Ver mais
A empresa respondeu
Unable to update other review won’t let me log in, the company did pay out winnings, of £370, the games are good, but feel you have to beg to be paid out, it’s not something they just do even when you... Ver mais
A empresa respondeu
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic service enquires resolved very quickly I would highly recommend
Great website. Customer service is brilliant.

Resposta de Katanaspin
Very helped full agent kelvin helps with everything

Resposta de Katanaspin
They should be like other gambling sites. A good one Gala Bingo. They pay out. No hassle. I spent all day trying to send messages to Katanaspin with them getting me more confused. And the last straw was they took my winnings off

Resposta de Katanaspin
Avoid this company—they take your deposit, close your account, and trap your money. Then they put you through a frustrating process to get it back, demanding documents that are difficult or impossible to access. Apparently a bank statement showing the transaction isn't good enough proof 😡
Guys don't get even j keep pages if proves how thru scam ,youngsters them full verification then they blame some site errors you cant withdraw they scammed me with 300£ clean win and if you see what theu messaging like am needing gambling help I never drink even ,for 300£ theu dont have shame to lie blame i will make sure every sinfel person j meet to out same review i will not allow as mutch as incan poor people to be scammed this way and blaming on there site thet is having errors dont give them penny I've checked amd they are well made you cant actually cort them well done and I think this is telling enough for everyone
Don’t allow you to withdraw
I would strongly advise others to avoid this website.
I initially deposited £20 and attempted to withdraw my balance, only to be told that the minimum withdrawal amount was £100. As a result, I deposited an additional £80 to meet this requirement.
However, after doing so, I was then informed that I could not withdraw my own money unless I met a wagering requirement of nearly £300. This condition was not clearly explained at the point of deposit, and I did not knowingly agree to any requirement that applied to my own funds.
From my understanding, wagering requirements should only apply to bonus funds, not a user’s actual deposited money. Despite having over £100 in my account, I have effectively been prevented from accessing it unless I continue gambling.
The payment was also processed through a third-party gateway rather than directly to the website, which raises further concerns about transparency and regulation.
Overall, this experience has been very concerning. The terms appear misleading, and I would urge others to be extremely cautious before depositing any money on this platform.

Resposta de Katanaspin
I love this site it is execelllt

Resposta de Katanaspin
This website is an absolute joke.
Being a gambler, they dont give you bonuses, you NEVER win! They are shit customer service. AVOID!
Great experience , great wins and so entertaining, well recommended

Resposta de Katanaspin
You win just as much as you deposited just knowing when to stop,and the team are always there to help

Resposta de Katanaspin
The website is easy to use and the agents were very helpful, patient and professional when dealing with any issues and questions

Resposta de Katanaspin
I have been trying to contact customer services to no avail. Chatbot says contact them but no contact number showing. Have sent 2 emails, both come back undelivered !!!
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.