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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

My experience with Katansi was extremely positive. The team was responsive over whatsapp to resolve my queries and even showed the sarees over video call. Needless to say, I simply loved my purchase!... Ver mais

Avaliado com 5 de um total de 5 estrelas

The sarees were exactly how the website showed them, beautiful. The only thing better than the sarees was the customer service. They were prompt, engaged, willing to work with you. On the whole, a pre... Ver mais

Avaliado com 1 de um total de 5 estrelas

Ordered Katansi Saree, that was advertised as pure banarsi silk. It turned out to be NOT SILK, not even the vicinity of silk - it was polyester/viscose material. The Zari was completely fake and fully... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Received my Oder of 2 sarees Wow,they are beautiful.The fabric is soft n pampering The sarees were individually packed in beautifully little bags. Thanks Katansi for your excellent service. Lookin... Ver mais

Detalhes da empresa

  1. Loja de moda feminina
  2. Loja de Roupas
  3. Joalheria

Escrito pela empresa

Katansi is a brand that beautifully intertwines the rich cultural heritage of Banaras with the timeless elegance of fine silk craftsmanship. Hailing from the heart of Banaras, a city renowned for its historical and cultural significance, Katansi reintroduces the world to the intricate art of Banarasi weaving. Known for its exquisite Banarasi sarees, the brand symbolizes the essence of India's artistic traditions and its global influence.


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

23 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great customer service

The sarees were exactly how the website showed them, beautiful. The only thing better than the sarees was the customer service. They were prompt, engaged, willing to work with you. On the whole, a pretty great experience

28 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent purchase

Great customer service. They send a very detailed close up video of the saree. Loved the fabric and the designs. Would definitely buy again from them.

10 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely lovely product and great customer support

My experience with Katansi was extremely positive. The team was responsive over whatsapp to resolve my queries and even showed the sarees over video call. Needless to say, I simply loved my purchase! The sarees came exactly as shown on the website. Color, fabric and feel is as expected. I will definitely recommend Katansi.

11 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Ordered Katansi Saree

Ordered Katansi Saree, that was advertised as pure banarsi silk. It turned out to be NOT SILK, not even the vicinity of silk - it was polyester/viscose material. The Zari was completely fake and fully plastic. Did the silk fabric-break test as well as flame test - saree material didn't pass either. Secondly, they sent me old/previously worn sarees, not brand new as I had paid for. Their online models had worn them before. They are total scammer company, looks like they are going out of business - don't order from them, you are paying silk saree prices for completely plastic material. If you re ok to pay upwards of 11K per saree for plastic, you are most welcome.

14 de novembro de 2025
Avaliação não solicitada
logotipo da Katansi

Resposta de Katansi

Kindly share your Order ID or the email/phone number used while placing the order. We are unable to find any order details under the name “Paramjit Sharma.”

Avaliado com 5 de um total de 5 estrelas

I’m from Canada and I recently ordered…

I’m from Canada and I recently ordered a Banarasi silk saree from India through katansi.com. The saree is very attractive and the quality is excellent. The packaging was also very premium and safe. I even received a Silk Mark certificate with my order, which shows the authenticity. Plus, I got a Buy 1 Get 1 offer, which made the purchase even better. Delivery time was well maintained. Thank you, Katansi!

6 de fevereiro de 2026
Avaliação não solicitada
logotipo da Katansi

Resposta de Katansi

Thank you for choosing us. We truly appreciate your support.

Avaliado com 1 de um total de 5 estrelas

Not Silk, but very cheap material, poly like

They selling very cheap material sarees, not silk at all. The sarees came smelling horrible and looked like it had been worn before. Looks like they are about to close down as a business and are selling Buy 1 get 1 free, don't fall for that. They have been reported to Silk Mark of India as well as the Business Bureau of Gujarat. Most of their ratings are very bad online. Beware!

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Katansi

Resposta de Katansi

We would like to clarify that we have already provided you with the Silk Mark Certificate along with all necessary proof of authenticity for the saree.

Based on our understanding, the saree appears to have been used, and a return is now being requested. As per our policy, used products and items purchased under offers or sales are not eligible for return.

Despite this, we have already offered you a free exchange, which is strictly beyond our standard policy and done purely as a goodwill gesture.

We would also like to reiterate that you are welcome to test the saree at any laboratory worldwide, and we stand by our assurance of 100% pure silk.

We request your understanding and cooperation in this matter.

Avaliado com 5 de um total de 5 estrelas

Excellent selection and service

Absolutely amazing selection of sarees , very elegant and classy. Most importantly excellent customer service from the staff, who are patient and make sure everything from selecting to shopping is a seamless easy experience.
Wishing them all the best.

20 de janeiro de 2026
Avaliação não solicitada
logotipo da Katansi

Resposta de Katansi

Thank you for choosing us. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

I live in Toronto so I got my Sarees…

I live in Toronto so I got my Sarees shipped to my sister in Bombay
I saw the Sarees on video only but I loved both the Sarees.
Thank you

5 de janeiro de 2026
Avaliação não solicitada
logotipo da Katansi

Resposta de Katansi

Thank you for choosing us. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Beautiful material and elegant sprees

The sarees I ordered were beautiful and the material was rich and when I wore them - it looked very elegant. The blouses were stitched perfectly to the size and pattern I provided.

16 de novembro de 2025
Avaliação não solicitada
logotipo da Katansi

Resposta de Katansi

Thank you for choosing us. We truly appreciate your support.

Avaliado com 5 de um total de 5 estrelas

Loved the service and the deal was…

Loved the service and the deal was great ordered 3 and got 3 free on time with proper updates
Quality and packaging was really good , will definitely order again

3 de novembro de 2025
Avaliação não solicitada
logotipo da Katansi

Resposta de Katansi

Thank you for choosing us. We truly appreciate your support.

Avaliado com 1 de um total de 5 estrelas

Saree had lot of holes

This is an update to an earlier review. I bought two banarasi sarees from Katansi. When I wrote the earlier review I had not opened the sarees. Once I opened it, one saree was frayed, old and had holes in it. When I reached out to Katansi, I was told it was part of the weaving process. But the saree was so evidently old and very poor quality. It is something that customers really should be aware of. Please be careful buying, unless you are in the store and you can check the material before buying.

8 de outubro de 2025
Avaliação não solicitada
logotipo da Katansi

Resposta de Katansi

Thank you for sharing your experience with us; we value your honest feedback.

We would like to clarify that all our Banarasi sarees are completely handwoven. The small holes seen at the corners are a natural part of the hand-weaving process, as the saree is tied at four corners on the loom before weaving begins. These marks are a characteristic of authentic handloom weaving and not a sign of damage or poor quality.

We truly value your feedback, as it helps us improve and communicate better with our customers. We hope you’ll consider giving us another opportunity to serve you in the future.

Avaliado com 5 de um total de 5 estrelas

A Shop That Delivers on Its Promises

A Shop That Delivers on Its Promises

I rarely write reviews, but my experience with Katansi has compelled me to share. Every aspect of shopping here is well thought out — from clear product details and high-resolution images, to reliable delivery, to caring support. The saree I ordered (a pure silk handwoven piece) was far more beautiful in person than it looked online. The colors were vibrant, weaving precise, and the fabric felt luxurious. Customer support answered all my questions promptly, and even after delivery, followed up to check that I was satisfied. I wholeheartedly recommend Katansi to anyone seeking premium ethnic wear.

12 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered two sarees “ buy one get one…

I ordered two sarees “ buy one get one free” and TBH was a bit sceptical about the quality. I was pleasantly surprised by the quality of the sarees, the silk is luxurious and absolutely stunning. The delivery was quick and efficient. These pieces are timeless and I m looking forward to wearing them🥰

30 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Received my Oder of 2 sarees

Received my Oder of 2 sarees
Wow,they are beautiful.The fabric is soft n pampering
The sarees were individually packed in beautifully little bags.
Thanks Katansi for your excellent service.
Looking forward to more orders

11 de agosto de 2025
Avaliação não solicitada

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